tiberiu11

Hello George, There is a great video created by @LesOReilly showcasing on how to install and do the basic set-up of the TDS GTNXi Pro: https://www.youtube.com/watch?v=SI1J9sKJt7s In which MSFS add-on aircraft are you trying to use the TDS GTNXi Pro? The list of supported aircraft is extensive and can be found here: https://tdssim.com/gtnxivcintegration For any technical questions, support can be found in the official TDS Discord or support forum: https://discord.gg/NupgPCUgsH

The best place for support is at TDS, such as their Discord: https://discord.com/invite/NupgPCUgsH Or via email from the support email address found at the end of the email message.

Hello, To assist you in this decision, we recommend that you contact us via Discord/Support email/Other media channels prior to purchase, so we can walk you through installing the prerequisite and confirming correct functionality.

Hello, We are having a hard time understand what you are referring to in your message. Is there a technical issue with the download and installation of the TDS GTNXi? Please give us more details and we will gladly help you.

Hello, The TDS GTNXi can control the volume of all sounds via the System/Audio (Click Volume), so this is not just clicks, but the TAWS voice as well.

In case you did not solve the issue, can you please contact us on the official Discord channel/Support forum? We need more information if the TDS GTNXi works in other vc integrated aircraft. Thank you.

Hello, In regards to the TDS GTNXi asking to disable Hardware Accelerated GPU Scheduling, this is a recommendation, as we have determined tht under certain situations, disabling this feature improves overall performance, but please take it as only a recommendation. The message box that pops-up on startup can be easily disabled permanently in case customers desire to. The procedure to disable showing the message box is described in the TDS GTNXi PDF manual.

Hello Paul, We are glad that you have resolved the issue, please enjoy the TDS GTNXi!

Hello Timothy, You can update the TDS GTNXi from within the TDS GPS Manager, this is program that installs or updates the software, without having to hassle with difficult installers. You can always get the latest TDS GPS Manager from the My Account page of the https://tdssim.com website. The latest TDS GTNXi version is 1.0.2.2 In case you have any other questions, please contact us via Discord/Support Forum and we will gladly help you.

Hello Jack, You can easily find the product in the My Product section of the website by logging on. The installation instructions will appear after downloading.

Hello Jack, Sorry for the problems that you have experienced, it seems that the spam filters prevented the registration email to be received by you. We have manually intervened and your account is activated, you can easily login with the created username/password and purchase the TDS GTNXi. In case you have any questions, you can contact us via our website/forum. Thank you.

You can use a newer database 2104 with both the old GTN V6.62.x and also the new GTNXi PC Trainer V20.20.13(10). No, there aren't any compatibility issues using both at the same time.

Hello, Below is the official answer from TDS Sim Software on the TDS GTNXi. We would like to thank everybody who has responded to this thread. Our goal is to be open to ideas and constructive criticism, as we view this as the best solution to further improve our products as well as ourselves. We have taken note of all the features and design methodology that some customers may desire and while we can't promise anything solid due to the nature of our product, we can assure you that we are never saying no to any of the requested features. Out desire with the TDS GTNXi is to continually improve it with new and exciting features, what we offer now is just the beginning for this project and the time stands testament from where we have taken it when first released to the feature that that we are able to offer now! On top of offering a great GPS add-on for MSFS, we view tech support just as important, so all our potential customers can be assured that we will offer the best possible tech support so all our customers can fully enjoy the purchased product! This is what we offer to the MSFS community, everybody is free to choose whatever works best for them, we just don't want to over-promise and fail, but rather to deliver first. For anybody that has put their trust on us, we sincerely thank you and for all potential customers we can assure you that placing your trust in us is a decision which will make you happy!

Hello, We are sorry to hear that you are having problems with the TDS GTNXi, we are here to assist our customers. The problems that you have posted have nothing to do with SU9, it is a coincidence with SU9 being released. We have seen your post on our Discord channel about these issues and we will gladly look them over, however, we need specific information on your problems, so we can replicate them, as this is the only bug report on the problems, so if nobody else experiences these issues, it seems like this is an isolated case. Let's continue communication on Discord, where we have asked you for details and please be assured that we will do our best in solving any issues. Thank you.

This bug has been fixed with the release of a new version and TDS GPS Manager, we suggest going over to our forums for information on the subject.

The statement was there to exemplify only the minimum data that is absolutely necessary for the installation and use of the product, no other usage or monitoring data is collected. Thank you for all this advice. I am not sure how Romania could be an impediment and what a fictional character such as Dracula has to do with our business. Such discussion is beyond the scope of what we do here.

turbomax and Murray, Thank you for letting us know of the problems on our website in regards to the privacy policy. We appreciate that you took your time to look into them and to point them out. Indeed, we have had a old privacy policy section which needed some cleanup, which we have done. I can assure all our customers and potential customers that TDS Sim Software holds privacy of the data very strictly and adheres to all local and EU regulations in regards to protecting data to its customers. Our company has been incorporated since 2009, the time stands testament that we are who we say that we are. Nobody is perfect, but we strive to do better each day. Yes, it may be very easy to compare a small company from a different country to Microsoft and in all fairness, we are small, but it is the small companies that help make this hobby great, with all the add-ons that are developed and built on top of Microsoft's simulators. Are we absolutely certain that big companies never have any data breaches? Since if we read news articles, we hear of massive data breaches from big companies quite frequently. I sincerely hope that being from Romania is not an impediment, but an advantage to show that as a community we are international and we all strive toward the same goals. It is the high quality of our product that we hope that will prevail, along with the support that we offer so can be sure that all our customers are pleased with their purchase! As always, we are very open to discussion with all our potential customers, if you have any questions, advice or feedback towards us, we would greatly appreciate if you would contact us about it.

As you may probably know me from the forums and you have associated me with the Flight1 GTN and GNS, I am here to correct a misunderstanding. I understand your frustration that a product that you have purchased will not be supported anymore and that development will end. However, I am not the developer who took the decision. I have left Flight1 for one year already! Active development being stopped on the Flight1 GTN and GNS does not involve me. My main goal is all TDS customers to received prompt and helpful advice, to solve their problems. This has been my guiding philosophy and it is the driving principle behind TDS Sim Software and the TDS GTNXi. This new company will allow me to prove who I am, the tech support that I offer the highest quality products and most importantly new and innovative solutions. You can all be sure that you will never be let down! I will always pushed the simulator limits, further and further, and I will not stop here. Sure, the TDS GTNXi is currently not as good as some customers expect it to be, but you can be sure that I will give more than 100% to make it so much better! This is only the beginning! Best regards, Tiberiu

Hello Juan, With each new version of the TDS GTNXi, we are striving to bring more features and push the flight simulator boundaries even further. Our mission is not to freeze the TDS GTNXi feature list, but to improve and add more new features. We strongly suggest keeping up with the official Facebook page/Forum/Discord channel where we post news on the product. Using Spacedesk you can get a tablet integration with the current software version. If you have any questions on the product, please do not hesitate to contact us.

Hello DJJose, Thank you for your your advice. Our company policy is to provide free update, not only for bug fixes, but also for new features and also tech support for the product. We do not let our customers hanging, we want them to enjoy our product with as little problems as possible. The price of the TDS GTNXi has been lowered, as can be seen on the sales website. A little over two weeks ago the TDS GTNXi has been released and now we already have a VC integration that is partly working (but without mouse support), it is amazing how fast technology is progressing and we will do our best to keep with with the newest and best methods available.

Glenn, the license for the TDS GTNXi is permanent, it is NOT a yearly subscription. This was a mistake on the website which has been corrected, sorry for the confusion!

Hello, I would like to thank everyone for the support that they have offered to this product and for trusting in me. I know that the TDS GTNXi is not a perfect product, it is simulator limited. I would like the TDS to become the benchmark! Yes, there is frustration on MSFS, which has boiled down to the TDS GTNXi, without any intention of harming the product. The idea of launching the TDS GTNXi is to offer the best possible GPS system to the community, something that can do a good enough job within the strict MSFS limitations. The only way that FSX succeeded in the past was by developers pushing the bar even further and the TDS GTNXi is an example of attempting just this. Any nice words that can be said about the project are better than none at all. The entire community has my word that I will give my best with the TDS GTNXi product to be enjoyable and usable inside MSFS 2020. One example of this is lowering the purchase price of the unit and already partially refunding the difference to all customers who have paid for the product. We will stand by our products, in terms of support, honesty and keeping up with the most current MSFS features!

Hello Frank, The TDS GTNXi has many user configurable settings. We suggest taking a look at the official TDS GTNXi manual so you can see a list of the available settings, which can be configured from the main user interface. The manual is available to download form the website: https://tdssim.com/tdsgtnxi#sixth

We are currently working with RealSimGear on providing full hardware support with the TDS GTNXi.

This only happens on the old database format, found in the GNS. The GTN and of course the GTNXi has a new file format that does not have any limitations. You can find airports that have shorter runways, for example, EDWL has only one runway that is shorter than 2000ft and the airport is available in the TDS GTNXi! There is no need to switch databases, but it is technically possible.