I bought the 767, it seemed to install OK and asked for my order number during the process. When I loaded it up within FSX, however, about half of the instruments (PFD, pilots MFD, vert speed indicator etc) are black and/or non-functional. I tried a reinstall and reactivation to see if that would help. There website shows the plane was activated twice (my two install attempts) but still the plane does not function completely. I am also a little supspicious of its flight model as I was easily able to do barrel rolls in the 767. Anyone have any ideas on what I can do to fix this situation?

I think you just need to turn up the brightness or something on the displays. I seem to remember something similar when I bought it a while back. Click on the PFD and scroll the mousewheel? Sorry if I'm way off here..Barrel roll? You should have bought the 707 instead. :( Ian

Barrel roll? You should have bought the 707 instead. :(

Tex Johnson edition, please. dbp222, those missing gauges really sound like a bad installation thingy. Check out the CS forums for more help and infos or try the rather generic (but often helping) approach of running the installer with right click "as admin" and turning your antivirus off beforehand.

I bought the 767, it seemed to install OK and asked for my order number during the process. When I loaded it up within FSX, however, about half of the instruments (PFD, pilots MFD, vert speed indicator etc) are black and/or non-functional. I tried a reinstall and reactivation to see if that would help. There website shows the plane was activated twice (my two install attempts) but still the plane does not function completely. I am also a little supspicious of its flight model as I was easily able to do barrel rolls in the 767. Anyone have any ideas on what I can do to fix this situation?

Copy you fonts from the FSX folder to the windows folder, then restart your PC and you should have the problem fixed.

Thanks for the replies guys. I really think I have some sort of install problem due to copy protection. Besides the dark and non-functional pilots PFD and MFD (other displays are lit up and functional), I also have a lit up but totally non-functional vert speed gauge which sits at '0' all the time no matter wheather I am climbing or descending. Also, after flying for about 10 minutes, the plane started to roll to the left and right constantly and would not stabilize no matter how I trimmed it. I went to Captain Sim tech support and asked for help, giving about the same information as I have stated above and received an email response stating that they were canceling my request for tech support because this question had been already answered for someone else. The response further stated that I could not reply to their email and discuss it. They referenced a KB article that would supposedly 'fix' my problem. I read the article and it was about someone who was missing half the textures of his aircraft and told him to repair / reinstall FSX to fix the problem! NO THANKS to this solution for fixing a problem I don't even have. I have about 10 other addon planes, all of which work perfectly. This is my first Captain Sim plane for FSX and it looks to be my last. I am not very happy with their support and am just glad that I only paid $10 for this lemon.

Thanks for the replies guys. I really think I have some sort of install problem due to copy protection. Besides the dark and non-functional pilots PFD and MFD (other displays are lit up and functional), I also have a lit up but totally non-functional vert speed gauge which sits at '0' all the time no matter wheather I am climbing or descending. Also, after flying for about 10 minutes, the plane started to roll to the left and right constantly and would not stabilize no matter how I trimmed it. I went to Captain Sim tech support and asked for help, giving about the same information as I have stated above and received an email response stating that they were canceling my request for tech support because this question had been already answered for someone else. The response further stated that I could not reply to their email and discuss it. They referenced a KB article that would supposedly 'fix' my problem. I read the article and it was about someone who was missing half the textures of his aircraft and told him to repair / reinstall FSX to fix the problem! NO THANKS to this solution for fixing a problem I don't even have. I have about 10 other addon planes, all of which work perfectly. This is my first Captain Sim plane for FSX and it looks to be my last. I am not very happy with their support and am just glad that I only paid $10 for this lemon.

The rolling autopilot is a known problem with the plane, but try the fonts thing, that should fix the problem with the displays.good luck.

Hi pingpong,Thanks and I may try your fonts fix tonight when I am home but I don't think it will fix my 'frozen' vert speed gauge. Also, the uncontrolable rolling occurred when I was hand flying the plane and not using the autopilot. So I may end up giving up on this plane and contempating something else to try for my first FSX foray into flying a heavy. What would you guys recommend as a good plane to try? I was considering the iFly737 and the PMDG J41 for purchase before seeing the Captain Sim sale.

You won't do wrong with any of them. The J41 still needs her SP2 in my eyes since the current build may give you some graphic corruption on high detail settings even on GTX580 + i7 4.5 systems. She suffers from the same fate as the MD11, all patches were/are stopped until the NGX is finished, which still takes time.Her hold function may never get modelled, which is a huge Con though (at least when not getting tired of self-praises). -_-The iFly is a no-brainer since she comes with 30 day money back and also at a very low price regarding the package contents. But you have to watch the installation there too, so make sure to read the corresponding threads in the iFly forums first, otherwise the gauges could play tricks on you because any Windows or av protection blocked their installation, even partially.She may get her SP1 soon, from reading the forums.Regarding your reported 767 experiences, I really think that the installation itself is the process to monitor there. If your FSX SP2 (or Acceleration) is present in full, that's the only part one can mix up to avoid a proper operation of that bird, especially when reading about the gauge problems.The 767 loads a dll via the dll.xml. Is that entry present at your system?

Hi CooIP,Where should I look for the dll.xml?

That's C:\Users\your username\AppData\Roaming\Microsoft\FSX for the Vista or Win7 folks. You can open it with a text editor. Make a backup before changing anything, that thing is very sensible on changes.The 767 entry is

	<Launch.Addon>		<Name>Captain Sim 767 Menu</Name>		<Disabled>False</Disabled>		<Path>Captain_Sim\Captain_Sim.b767.menu.dll</Path>	</Launch.Addon>

I suggest that anything more on the support happens over at the CS forums. It's easier to work there on support items and you also get in the line of some more helpful guys as me.As said, the 767 isn't fully flaw free, but those installation problems shouldn't take place under normal circumstances from my experience.

Thanks for the info. I will check dll.xml this evening.

Thanks for the info Jim.Well, I went ahead and picked it up in the last hour before the sale ended. After I installed it I spent some time deleting the majority of the liveries, then spent some time trying to find a good American Airlines paint which was a little more difficult than I expected. Once the AA paint was installed (an FS9 paint I think) and I mip mapped all the textures I was off. I did get a little surprise when I started FSX and was okay'ing the guages. Apparently it installs and/or overwrites any version of FSUIPC that you have installed. I was completely unaware of it coming with an unregistered version of FSUIPC otherwise I would have backed up the version I was using. It was ok though, I was able to find the beta version I had been using in my back up drive and replaced it with the one CS installed.Anyways, to make a long stoty short, I flew it back and fourth from KDFW to KFLL 2 times and it worked really well. Frankly, it was a lot better than I expected to be honest. The only issue I did seem to have was with the VNAV descent once I got to 10,000' it didn't want to go down to the next hard altitude I had set, so I had to use v/s instead. I didn't have any CTD's or anything else weird happen however and I enjoyed the 4 flights. I do hope that they can do something about the interior VC lighting because it was a little bright at night. Of course it's not the best airliner I own, but I am glad I went ahead and got it. I was happy that I could jump in and fly without having to read too much since it operates so similar the the LDS767.Now I just need the NGX and I will be all set.

I'm glad you got it and it works well with you. I didn't realize it replaces the FSUIPC version already installed. I do know one thing though. Don't try to fly it without FSUIPC installed. The aircraft will absolutely go bonkers and out of control without the FSUIPC. That's the only major issue I have found with this aircraft and it really does fly nice. Right now I'm really enjoying the iFly737 so the CS757 is in the hangar for a while.Best regards,Jim

I bought the 767, it seemed to install OK and asked for my order number during the process. When I loaded it up within FSX, however, about half of the instruments (PFD, pilots MFD, vert speed indicator etc) are black and/or non-functional. I tried a reinstall and reactivation to see if that would help. There website shows the plane was activated twice (my two install attempts) but still the plane does not function completely. I am also a little supspicious of its flight model as I was easily able to do barrel rolls in the 767. Anyone have any ideas on what I can do to fix this situation?

The CS757 was doing barrel rolls out of control when the FSUIPC.dll was not properly installed. Perhaps this is your situation as CS relies heavily on this excellent module. As far as black or non-functional gauges, you should have installed the 767 with any anti-virus and Windows UAC programs disabled as they sometimes do not allow gauges to be properly installed. You can restart the CS767.exe (install program) and select repair AFTER you have turned off Windows UAC and disabled your anti-virus program. Once the repair has been completed, start up FSX and you should receive security warnings about the gauges being installed. Always select yes when you are asked if you can install a gauge or module. The gauge will then be added to your list of programs okay to run in FSX.Best regards,Jim

I'm glad you got it and it works well with you. I didn't realize it replaces the FSUIPC version already installed. I do know one thing though. Don't try to fly it without FSUIPC installed. The aircraft will absolutely go bonkers and out of control without the FSUIPC. That's the only major issue I have found with this aircraft and it really does fly nice. Right now I'm really enjoying the iFly737 so the CS757 is in the hangar for a while.Best regards,Jim

Thanks Jim. So far I haven't had any problems with it as far as crashes and things of that nature. The only thing that doesn't seem to work that great is VNAV and Heading SEL (seems to overfly the heading once or twice before locking on) compared to the LDS/PMDG birds, but it's not that big of a problem. As far as FSUIPC goes, I would have never know it put a different version in had I not gotten the pop up asking to allow it when I started FSX for the first time, and yes, I will never try flying it without FSUIPC as I have to have it always active to control the winds.I would also note that the CS 757 is pretty good on FPS as well, in fact I get about the same performance using it as I do the LDS or PMDG a/c I fly, so I dont have any complaints as far as that goes. Overall it was a good buy for $13 UDS, although it will probably get parked for an extended period once I get my hands on the NGX if it releases in the next week or two, as will all my other planes :-)

although it will probably get parked for an extended period once I get my hands on the NGX if it releases in the next week or two

:(

Thanks for the info. I will check dll.xml this evening.

If your installation is OK most likely something is wrong with FSX SP2 or Acceleration. Simple repair would help.