December 8, 201213 yr Thanks for the fast answer @ Opus software. But I am using TIR 4 software, not TIR 5. The TIR 4 software is the latest one with Opus FSX in the profile section. I cannot use TIR 5 software, because when I install it, FSX won't open anymore (some fault in the "side by side configuration").
December 8, 201213 yr Commercial Member Hi Hans, Thank you for your kind words of support Hans, i am already starting to feel better, and the fact that you are enjoying the LWE makes all our hard work worth while. Best regards Stephen P.S. I did warn Cheryl not to leave me in charge of Avsim today :-)
December 8, 201213 yr I am on 5.2 and it works without issues. If you are using Windows 8 you must upgrade to 5.2. I reinstalled Windows 7 after using Windows 8 for a week. What a terrible mess that OS. Soarbywire - Avionics Engineering
December 8, 201213 yr Commercial Member Thanks for the fast answer @ Opus software. But I am using TIR 4 software, not TIR 5. The TIR 4 software is the latest one with Opus FSX in the profile section. I cannot use TIR 5 software, because when I install it, FSX won't open anymore (some fault in the "side by side configuration"). Yes, others have had problems with the very latest TIR driver, but I would recheck those manifests they seem to get restored whenever you upgrade or install TIR software. If you see wild flickering though that is usually down to one of two things, 1. You have two program's controlling the camera view (eye point), possibly due to TIR connecting directly to FSX or some other program trying to adjust the view at the same time. 2. Light pollution, your TIR device is picking up a lot of IR light pollution. Either you are too close to an open light source or there is some other source of interfering IR light in the room. Anyway, best of luck. Regards Stephen I am on 5.2 and it works without issues. If you are using Windows 8 you must upgrade to 5.2. I reinstalled Windows 7 after using Windows 8 for a week. What a terrible mess that OS. Never used Win 8, with all the feedback I think we are going to wait for Win 8 SP2. Regards Stephen :-) I agree. My FSX files are where i want them and by that i mean organised but all my Flight 1 purchases are scattered in C:/Root and EZCA even decided it was going in the x86 folder which bugs me. But can't seem to do anything about it. Why they do it this way i don't know and could put me off buying from them even though otherwise its a good system. It made it far simpler for networked users since the OpusFSX folder could be made to be easily accessible over the network. But that's the way it is I'm afraid. Just imagine the problems we would be having with networked users installing OpusFSX into program files and then trying to set up the network to allow access and the swapping of files back and forth in the software. We have enough troubles getting people to set the sharing and security permissions for OpusFSX as it is. :-) Regards Stephen
December 8, 201213 yr Thank you very much for the fast help! So, it should work flawlessly with TIR 4? I´ll check the two files and rename them. I really hope that will solve the problem with the flickering. There is still around 300 GB of aircrafts and scenery to be installed...
December 8, 201213 yr Commercial Member I don't envy you that task, but we've all been there. Best of luck Stephen
December 8, 201213 yr I don't envy you that task, but we've all been there. Best of luck Stephen Lol, yeah it is the part of our hobby I really hate! But anyways, first of all, the basics have to be set up correctly (weather, traffic, joysticks etc.) And then, the rest takes time, but hopefully not more! ;-)
December 8, 201213 yr Never used Win 8, with all the feedback I think we are going to wait for Win 8 SP2. Regards Stephen :-) Windows 8 must be terrible for developers and frustrating for end users. I know to get REX working in Win 8 not only did I have to install it outside the C:\Program Files directory, but I had to disable UAC by the registry (control panel isn't sufficient enough). Soarbywire - Avionics Engineering
December 8, 201213 yr I agree. My FSX files are where i want them and by that i mean organised but all my Flight 1 purchases are scattered in C:/Root and EZCA even decided it was going in the x86 folder which bugs me. But can't seem to do anything about it. Why they do it this way i don't know and could put me off buying from them even though otherwise its a good system. I was a little peeved too that I couldn't install where I wanted as I have a 60GB SSD for my OS drive and I try to keep as much free space as possible on it. However, it's a very small installation so really makes no difference and I guess it makes sense with a networkable program that there be a consistent directory for the main program files. So I'm good with it...
December 8, 201213 yr Commercial Member That is absolutely true. The c:\Opus Software Flight1 licence folder is extremely small so doesn't really matter at all, and this folder is needed where it is for licensing purposes. Furthermore the OpusFSX folder can be placed on any drive, it also has a small footprint and the fact that it has to be allocated its own OpusFSX folder is of really little importance, but is extremely useful for those networking systems. If you don't think this is so then try setting up the network with everything in Program Files, or better still try it with Windows 8. It may be slightly annoying but is very useful to many people. Regards Stephen :-)
December 8, 201213 yr You really do not know anything do you....What a laugh. Amuzed Stephen It's not funny Stephen, and neither is your treatment towards a customer. I'll be guarded from now on any time I have to go through you for customer support if this is what I can expect. Your response almost makes me wish I didn't buy your software. Totally uncalled for. I know you said sorry but as a paying customer I felt the need to say something. AJ Pongress
December 8, 201213 yr Commercial Member What about the treatment towards me, or doesn't it matter how much you bash the developer or what silly erroneous statements you make. We just roll over and take it. Yeah, and you think that calls for support. Perhaps our ideas are different, but there was not one single question or query asked, why don't you actually read the proclamation made again, and then perhaps you might understand my response. Yes I have apologised, after all it it doesn't matter what rubbish people state or proclaim to others about my product, I have absolutely no say in the matter and should just take the bashing. Well I'm sorry, the statement he made was totally absurd, and it IS still totally absurd. Stephen P.S. I am sorry you find our support lacking or inadequate, I thought we were doing rather a good job. After all we've been providing just about round the clock support for everyone, answering your questions, implementing your requests, ... What more do you want. If you want to know something then just ask a question. But if you are going to proclaim something to the general Avsim community make sure its has some element of truth, or in this case, sense.
December 8, 201213 yr What about the treatment towards me, or doesn't it matter how much you bash the developer or what silly erroneous statements you make. We just roll over and take it. Here are the pertinent lines from the original post: Sorry to say but I'm not really feeling confident with Opus.... Maybe it's more for visual flights at low altitudes at the moment, but as an airliner pilot I'm not really satisfied. Not a lot of bashing going on there. It's better to think of such posts as an opportunity to educate a customer, and others who have the same concerns but do not voice them. Attacking the original poster is never an option, especially for commercial members. If I'd posted what you did, I'd probably get a 30 day suspension. Hook PS: I just went and checked skyvector.com Compared to the US, for example, there are large areas that do not have active METAR coverage. This is probably what he's talking about. H. Larry Hookins Oh! I have slipped the surly bonds of EarthAnd danced the skies on laughter-silvered wings;
December 8, 201213 yr Commercial Member Firstly, this is the proclamation I was referring to, Also metardata is very rare in Europe. There are so many areas with zero Metar and therefore only some clouds appear, mainly around the aircraft where areas in greater distance are nearly cloudless (became more cloudy as the aircraft reaches this areas, despite cloud draw distance is set to 100 miles). Which is totally absurd. So just read my replies, they are numerous. The 0 METARs he was referring to had nothing to do with METAR coverage, there were probably hundreds of METARs downloaded. Once again it was a statement in the Local Weather report window, informing him that there were no local met stations, none with 5 miles or so of his location. But I accept you wish to protect such unfounded, erroneous, and silly proclamations, that's your right. But I have the right to state my opinion. No support was ASKED for, if it had then it would have been given. I receive hundreds of emails each day and respond to all of them, and do the same for almost as many queries and posts, on both our official and unofficial support forums. Stephen
December 8, 201213 yr Stephen, your customer service and your product is top notch! However, I too was a bit surprised by the somewhat harsh response you gave to the customer. That being said, I see your point and I don't think you went totally overboard either. Now, we are all human. Stephen said he was sorry, let's move on. And the point about few METAR stations in Europe is just plain nonsense. Daniel Nilsson
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