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PMDG Operations Center 1.6.1 - report issues here

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Earlier tonight we pushed out a new update to the OC, version 1.6.1. This version uses a new updating system that we believe will solve most of the remaining crash problems. They were nearly all resulting from mismatches in the file versions - people had a 777 module from version 1.4 or 1.5 but the rest of the OC was from 1.6 etc.

 

If you're still having problems after updating to 1.6, please send us both the OpsCenterUpdater.log and PMDG Operations Center.log files from your

C:\Users\<Your User Name>\AppData\Roaming\PMDG\PMDG Operations Center folder. You can send them directly to me at rmaziarz@precisionmanuals.com and Matt and I will look at them and get back to you.

 

Thanks for your patience everyone while we worked out the kinks with this - the OC is a new type of thing for us and there were definitely some unforseen hurdles we had to get over post-release. We'll start implementing new features in it shortly including the 777 Performance Manager, the Display Manager (for setting aspect ratio stuff for the 2D elements), and optional features like a soundset that works in the rear speakers for 5.1 users.

 

We're also working on Steam-style live updating of the aircraft components and documentation straight from the OC without actually having to download and run external patches at all.

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Wow, cannot wait to try that new soundset, should be stunning.

 

Great work and support, thank you!

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Just a reminder!  Don't install the sound update unless you have a surround speaker setup!  :lol:

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Olli - I thought Aerosoft Launcher was something completely different?

 

 

Ryan - just a note. Updating and the Ops Center work well for me with the 1.6.

 

Haven't tried 1.6.1 yet - but it was probably the update Ops Center kept notifying me of :)

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Greetings Ryan and all other fellow T7 fanatics!

 

Uhh...HUGE problem here!!! Operations Center was doing an update this morning, and it's been stable awhile, so I didn't bother even looking after the update finished. A little while ago, I went to launch Ops Center to go fly the T7 for awhile, I opened up the Ops folder, and was greeted MUCH to my horror, by the sight of...NOTHING! That's right, nothing. Zero. Zip, nil, zilch, nada. Just an empty folder! Any other T7 drivers experience this? Both the Update, and Ops center log files are in their usual place and intact, but the folder containing the executable for ops in the start menu is just empty, so I will fire these right to your email as requested just as soon as I finish this post, Ryan...BTW, you and your fellow tech gurus at PMDG are doing a SUPERB job, FAR and ABOVE the call of duty, working endless, and selfless, depriving yourselves of relaxation, entertainment and fun, so that we may have ours. And for (from what I've gathered mostly 'lurking' on this and several other commercial product forums) little to no thanks at all. I think that's absolutely inexcusable IMHO, and would like to extend a sincere and BIG "Thanks to you and your whole team for all your devotion and effort!" The way I see it, us customers owe ALL you folks a tall frosty mug of your favorite adult beverage, and I'd be happy to buy the 1st round! Take care, and may your logbook always contain a correct ratio of landings to takeoffs! 

 

Robert (NO, not "THE ROBERT", just a coincidence LOL.

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Earlier tonight we pushed out a new update to the OC, version 1.6.1. This version uses a new updating system that we believe will solve most of the remaining crash problems. They were nearly all resulting from mismatches in the file versions - people had a 777 module from version 1.4 or 1.5 but the rest of the OC was from 1.6 etc.

 

If you're still having problems after updating to 1.6, please send us both the OpsCenterUpdater.log and PMDG Operations Center.log files from your

C:\Users\<Your User Name>\AppData\Roaming\PMDG\PMDG Operations Center folder. You can send them directly to me at rmaziarz@precisionmanuals.com and Matt and I will look at them and get back to you.

 

Thanks for your patience everyone while we worked out the kinks with this - the OC is a new type of thing for us and there were definitely some unforseen hurdles we had to get over post-release. We'll start implementing new features in it shortly including the 777 Performance Manager, the Display Manager (for setting aspect ratio stuff for the 2D elements), and optional features like a soundset that works in the rear speakers for 5.1 users.

 

We're also working on Steam-style live updating of the aircraft components and documentation straight from the OC without actually having to download and run external patches at all.

 

WOW...the "live updater" for the aircrafts is an awesome idea!!!!

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Earlier tonight we pushed out a new update to the OC, version 1.6.1. This version uses a new updating system that we believe will solve most of the remaining crash problems. They were nearly all resulting from mismatches in the file versions - people had a 777 module from version 1.4 or 1.5 but the rest of the OC was from 1.6 etc.

 

If you're still having problems after updating to 1.6, please send us both the OpsCenterUpdater.log and PMDG Operations Center.log files from your

C:\Users\<Your User Name>\AppData\Roaming\PMDG\PMDG Operations Center folder. You can send them directly to me at rmaziarz@precisionmanuals.com and Matt and I will look at them and get back to you.

 

Thanks for your patience everyone while we worked out the kinks with this - the OC is a new type of thing for us and there were definitely some unforseen hurdles we had to get over post-release. We'll start implementing new features in it shortly including the 777 Performance Manager, the Display Manager (for setting aspect ratio stuff for the 2D elements), and optional features like a soundset that works in the rear speakers for 5.1 users.

 

We're also working on Steam-style live updating of the aircraft components and documentation straight from the OC without actually having to download and run external patches at all.

 

I can't update any 777 liveries after the update. When I got to the Livery Downloader and click Update for a livery I get a little pop up that says "Updating (insert airline) Downloading file: " it just stay on the screen for about a minute and then I get another pop up that says "Error downloading file!".

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I can't update any 777 liveries after the update. When I got to the Livery Downloader and click Update for a livery I get a little pop up that says "Updating (insert airline) Downloading file: " it just stay on the screen for about a minute and then I get another pop up that says "Error downloading file!".

 

 

Seems to be system-specific:

 

Just downloaded an additional Lufthansa livery with 1.6.1 which installed o.k.

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I can't update any 777 liveries after the update. When I got to the Livery Downloader and click Update for a livery I get a little pop up that says "Updating (insert airline) Downloading file: " it just stay on the screen for about a minute and then I get another pop up that says "Error downloading file!".

 

Isaac,

 

Reproduce the error and then send me both files noted in the original post above.

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hello

 

ive accidently closed the centre while uplading, since then I can not get the centre to start up correctly, it sits at seraching for products and thats about it and it goes no further

 

Is there a way too uninstall it and reinstall it, or do I have to unistall the T7 the reinstail it again?

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I have noticed on Windows 8, that the settings menu does not fully display, it is OK on Windows 7. I realize that PMDG has not yet tested the 777 fully on Windows 8, but wonder if there is a work around. Also, I had heard there was a provision for blanking the F/O's panels to improve FPS. Is this true , a nd if so  how can  I implement it

 

Ron

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Argh the anxious tension and anticipation I feel!!! 2 shiny new Nvidia 2Gig GTX 760's all SLI'ed and ready to GO! But until this ops center thing gets sorted...

 

May your logbooks always maintain the correct ratio of landings to takeoffs! 

 

Robert

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When I open up the pmdg operations center I get this message about the 777 c\program files (x86)\pmdg operations center \ product module 777.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support I I have not update it from 1.5 to 1.6.1 I just got this massage it's not even in the operations center when I open it

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When I open up the pmdg operations center I get this message about the 777 c\program files (x86)\pmdg operations center \ product module 777.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support I I have update it to 1.6.1 I just got this massage it's not even in the operations center when I open it from Paudie

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I am unable to submit any support tickets.

 

It used to work in the past, and I have one old ticket listed in my history.

But since that one ticket that does show up, I have submitted 3 more!

 

I am either doing something wrong or my tickets are being blocked somehow.

 

Any help would be appriciated.

 

Thx.

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I note that some of the airline specific settings set with OC do not seem to transfer to the aircraft.  I still have to set some things, such as the range rings, lbs/kg, etc. manually using the FMC.  Also, why don't 737NGX liveries show up?

 

Thanks.

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I am unable to submit any support tickets.

It used to work in the past, and I have one old ticket listed in my history.

But since that one ticket that does show up, I have submitted 3 more!

I am either doing something wrong or my tickets are being blocked somehow.

Any help would be appriciated.

Thx.

Ok, problem seems to be solved :-)

 

Thx.

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I've been in this hobby (and REAL aviation) since the Apple IIE Computer. I've seen SO many of the latest and greatest expansion pre-release hype and the downright overreacting, childish, impatient frenzy that some get themselves worked up into a lather over with these things from day 1 pretty much. The developers for the most part can tune most of it out and concentrate on the real task at hand, delivering on what they just promised you. They'll say that they don't feel the pressure, or in anyway compelled to rush a half complete, sub-standard product out the door to the teeming masses just to hear the cash register slam into overdrive and start throwing rods and blowing gaskets. They say. I've imagined myself in that position MANY times, and they'd all have to be some non-human, physically, emotionally, and indeed psycologically detatched lot in order to NOT feel the pressure. Certain devs are better at coping with the mass hysteria better than others, PMDG being a prime example. In many cases, wresting control once again and restoring some semblance of order. IMHO, I'd say PMDG is the Rolls Royce of the FS add-on community. A certain "Quality over quickness" approach, and "we'll release it on release day." attitude that angers, frustrates, indeed, infuriates some. But, at the end, we get to install on our computer a kind of "Electronic artistry" that VERY few developers in this industry would dare dream of creating. And they do it under CONSTANT barrage of at least "Best left for a later date" questions to inane, pointless, and overall impractical questions for a given state of development.

 

With the T7, PMDG got me to do something I would never for a second consider when purchasing from any other developer, and had never done with even them. I shelled out over 100 dollars (as did we all I know) to purchase a product that couldn't have been on the download servers more than a half hour. THIS is my hobby, I LOVE it, and I'm ALL in!!! If it's something I have interest in, looks unique,or one of those harder to define "I GOTTA have THIS one!" feelings we ALL get when eyeballing a new gizmo for FS. I'll gladly fork over the cash for it...AFTER it's been around a bit, IF the overall word is good or at least not negative. I've NEVER gotten "buyer's regret" from PMDG, Well, Mom said never say that word. After Ops Center 1.5 something threw it's 1st puke troubles started for me, And things have degraded now to the point I have no Ops Center at all. To learn that there are a few of you with at least PARTIAL functionallity with OC is all at once a suprise, shock and mystery. I don't get the disparity between those that have limited, vs. those of us with none (to be entirely fair, I don't know that there are anymore besides myself with NO OC) As instructed, I've listed my gripes here, sent along what logs (IF ANY) are being produced at this point, and overall monitored the situation as best I can. But the last TWO emails I've sent to PMDG have gone unanswered. (and YES i've checked my spam filter, as well as added every publically available email address PMDG has to my "safe" list) Currently, I have a severe infection being caused by MASSIVE Kidney stones that my Dr. informs me are far too large to EVER pass on their own. Surgery is next. AFTER they can get and keep my temp below 104. So, out of the gate I'm an unhappy camper ATM, so to add the fact that I've plunked down over a hundred dollars for a completely un-useable product, and I am now having difficulty even having my emails acknowledged? I think it's VERY fair to say I'll remember this when the already MUCH discussed (speculated) 747 v2.0 is released...And for a long time after, as well.    May all your logbooks show the correct ratio of takeoffs to landings!

 

Robert

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I've been in this hobby (and REAL aviation) since the Apple IIE Computer. I've seen SO many of the latest and greatest expansion pre-release hype and the downright overreacting, childish, impatient frenzy that some get themselves worked up into a lather over with these things from day 1 pretty much. The developers for the most part can tune most of it out and concentrate on the real task at hand, delivering on what they just promised you. They'll say that they don't feel the pressure, or in anyway compelled to rush a half complete, sub-standard product out the door to the teeming masses just to hear the cash register slam into overdrive and start throwing rods and blowing gaskets. They say. I've imagined myself in that position MANY times, and they'd all have to be some non-human, physically, emotionally, and indeed psycologically detatched lot in order to NOT feel the pressure. Certain devs are better at coping with the mass hysteria better than others, PMDG being a prime example. In many cases, wresting control once again and restoring some semblance of order. IMHO, I'd say PMDG is the Rolls Royce of the FS add-on community. A certain "Quality over quickness" approach, and "we'll release it on release day." attitude that angers, frustrates, indeed, infuriates some. But, at the end, we get to install on our computer a kind of "Electronic artistry" that VERY few developers in this industry would dare dream of creating. And they do it under CONSTANT barrage of at least "Best left for a later date" questions to inane, pointless, and overall impractical questions for a given state of development.

 

With the T7, PMDG got me to do something I would never for a second consider when purchasing from any other developer, and had never done with even them. I shelled out over 100 dollars (as did we all I know) to purchase a product that couldn't have been on the download servers more than a half hour. THIS is my hobby, I LOVE it, and I'm ALL in!!! If it's something I have interest in, looks unique,or one of those harder to define "I GOTTA have THIS one!" feelings we ALL get when eyeballing a new gizmo for FS. I'll gladly fork over the cash for it...AFTER it's been around a bit, IF the overall word is good or at least not negative. I've NEVER gotten "buyer's regret" from PMDG, Well, Mom said never say that word. After Ops Center 1.5 something threw it's 1st puke troubles started for me, And things have degraded now to the point I have no Ops Center at all. To learn that there are a few of you with at least PARTIAL functionallity with OC is all at once a suprise, shock and mystery. I don't get the disparity between those that have limited, vs. those of us with none (to be entirely fair, I don't know that there are anymore besides myself with NO OC) As instructed, I've listed my gripes here, sent along what logs (IF ANY) are being produced at this point, and overall monitored the situation as best I can. But the last TWO emails I've sent to PMDG have gone unanswered. (and YES i've checked my spam filter, as well as added every publically available email address PMDG has to my "safe" list) Currently, I have a severe infection being caused by MASSIVE Kidney stones that my Dr. informs me are far too large to EVER pass on their own. Surgery is next. AFTER they can get and keep my temp below 104. So, out of the gate I'm an unhappy camper ATM, so to add the fact that I've plunked down over a hundred dollars for a completely un-useable product, and I am now having difficulty even having my emails acknowledged? I think it's VERY fair to say I'll remember this when the already MUCH discussed (speculated) 747 v2.0 is released...And for a long time after, as well. May all your logbooks show the correct ratio of takeoffs to landings!

 

Robert

Just continue to be patient, because as distasteful as it may be to you to have a product you find unusable, and I sympathise with you I really do, you would also want PMDG to find the root cause and effect a proper solution all of which takes time. In the long run we'll have a product we can enjoy for years to come and this wait will be a distant memory.

 

All the best with your op.

 

 

 

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