I don't get this "you haven't paid for a v4 compatible version so you have nothing to ask for".  The fslabs a320 is  1 year  old. (for the fsx version), 8 months  old for the P3D version.

When it was released it was mentioned that the product would be updated 'continually  for the years to come'. It was also sold for P3D, not P3D v3, although it was the  only version available at the time of the release when we paid  140$ for an addon, we assumed that the product would be made available for any subsequent P3D iteration even though it wasn't clearly stated. I bought a P3D compatible product, not a P3Dv3 compatible product that would last a few months.

I would have been really mad at fslabs  if they had charged anything for v4 such a short time after the release of the product. We were promised updates and missing features, and the way it was advertised I assumed it would be for wathever version of P3D is current at the time of the release.

If they plan on charging us for an updated version of what we already bought every new version of P3D they should advertise it as so.

I understand that the switch to 64bit required more work than a simple version upgrade would but I think it falls inside the continuous support that was promised when the product was released.

 

 

25 minutes ago, 238932 said:

I don't get this "you haven't paid for a v4 compatible version so you have nothing to ask for".  The fslabs a320 is  1 year  old. (for the fsx version), 8 months  old for the P3D version.

When it was released it was mentioned that the product would be updated 'continually  for the years to come'. It was also sold for P3D, not P3D v3, although it was the  only version available at the time of the release when we paid  140$ for an addon, we assumed that the product would be made available for any subsequent P3D iteration even though it wasn't clearly stated. I bought a P3D compatible product, not a P3Dv3 compatible product that would last a few months.

I would have been really mad at fslabs  if they had charged anything for v4 such a short time after the release of the product. We were promised updates and missing features, and the way it was advertised I assumed it would be for wathever version of P3D is current at the time of the release.

If they plan on charging us for an updated version of what we already bought every new version of P3D they should advertise it as so.

I understand that the switch to 64bit required more work than a simple version upgrade would but I think it falls inside the continuous support that was promised when the product was released.

 

 

From what I'm hearing, all the changes in the v4 version are enough to make it a A320 v2. I wouldn't have minded paying 20 bucks to upgrade, they never promised upgrades to v4 for free when they sold it for v3. They promised upgrades for the future on current platforms, not new platforms.

I never really understood people saying how the price is too high, all of PMDG's jets for P3D are $135, while the A320 is $140. I'd say the A320 is ahead of anything that PMDG has done so far, and 5 dollars extra isn't that much considering some of us have spent thousands on scenery alone.

I find it troublesome that there is still no SP1 for FSX. One year later and we FSX users have an incomplete product and have to wait for an P3D V4 version to be released first. I can not understand this reasoning with regard to "paying customers". 

1 hour ago, Milton Waddams said:

I never really understood people saying how the price is too high, all of PMDG's jets for P3D are $135, while the A320 is $140. I'd say the A320 is ahead of anything that PMDG has done so far, and 5 dollars extra isn't that much considering some of us have spent thousands on scenery alone.

Because the NGX for example costs 90$, is fully functional and works with all versions of P3D. And just because they made a promise some years ago that the price includes the 64bit compatibility, they had to keep theyre promise and provide the update for free *thank you PMDG for this one*.

FSL is 1Y old, not all features are implemented and rumors say you will have to pay for functionalities not advertized at the beginning. This would be a major setback since not many users know every single function of the A32X...and therefore every non functional button could be a function to be implemented in SP2 (so not a bug ;) )

3 hours ago, mwilk said:

You must not be a Game of Thrones fan.

Yes indeed, LOL +1 

This thread is officially off the rails - just saying

@SkywolfThese kind of threads where you have two groups of customers representing different opinions, will always look like they are derailing. Unless the level of conversation remains decent, it will only be the opinion expressed by the 2 parts. One can read it and take whats for value, or one can be mad towards any of the parties and close it...

As of me, I've read some good opinions from both sides, opinions that got me thinking: "why did you have to express yourselve in such a negative manner?".

Still I think, that FSL can do much better in comunicating with us, the ones that buy theyre products. They should be much more proffessional towards the customer.

On 9/13/2017 at 11:12 AM, G-YMML1 said:

It's a holding pattern in an anticipation of V4.1. FlyTampa BOS and many others affected also

Correct from what I am gathering. The way v4 handles memory is bugged. Supposedly 4.1 fixes it.

All you A320 owners should count your blessings. Owners of Concorde are having to wait until the A320 is released before FSL even begin to look whether a 64-bit version of that iconic aircraft is feasible.

I'd love to be in your position where it's just a matter of time before you get what you want. Your grass is definitely greener than mine.

On 9/13/2017 at 1:25 PM, tooting said:

Trust me there's 100s if not 1000s of people waiting for it (as Andrew says he's got 1000s of happy customers).  I reckon the day it's released the vatsim servers will go into melt down.  People are starting to get itchy now, I mean last week belynz had 300 watching him buy his strawberrys and pepperoni on Morrisons they must be  that bored of Flying boeings...me included!!

Jumping from different aircraft and routes each day/week is playing flight sim like an addictive adrenaline rush game such as call of duty. And pressing the autopilot at 100ft and disengage at 50ra is not flying that's the "flying" level I see on streams.

I'd say FSL are trying their best with limited manpower.

4 hours ago, GEKtheReaper said:

Because the NGX for example costs 90$, is fully functional and works with all versions of P3D. And just because they made a promise some years ago that the price includes the 64bit compatibility, they had to keep theyre promise and provide the update for free *thank you PMDG for this one*.

FSL is 1Y old, not all features are implemented and rumors say you will have to pay for functionalities not advertized at the beginning. This would be a major setback since not many users know every single function of the A32X...and therefore every non functional button could be a function to be implemented in SP2 (so not a bug ;) )

The A320 is being sold for FSX and P3D v3 at the moment with no option to buy it for v4 so they are not obligated in any way to port it except by their promise that it will be done. FSL never said that they would upgrade it to 64 bit until v4 was announced for release so they were not in PMDG's position where they HAD to deliver in a timely manner. FSX will get it's service pack free of charge adding all the missing features to it. Though that will be the last major update for 32 bit platforms. You won't have to pay for additional functionality, only new luxuries like a new sound set or new lighting. Nothing like that will make it back to the 32 bit platforms anyway, as memory is a huge concern for them.

4 hours ago, Flyer024 said:

I find it troublesome that there is still no SP1 for FSX. One year later and we FSX users have an incomplete product and have to wait for an P3D V4 version to be released first. I can not understand this reasoning with regard to "paying customers". 

The service pack is coming following the v4 release of the A320 and subsequent release of the A319. You'll get your features when the are ready to be ported backwards, they are making v4 a priority because unlike FSX users, we don't have a working Bus in the sim.

15 minutes ago, Milton Waddams said:

The service pack is coming following the v4 release of the A320 and subsequent release of the A319. You'll get your features when the are ready to be ported backwards, they are making v4 a priority because unlike FSX users, we don't have a working Bus in the sim.

What they should have done is get the A320 working in v4, then do the SP1 upgrade for FSX/P3D, and finally add the extra 64 bit functionality (HD sounds, etc). It's very frustrating to wait for all the extra stuff to be tested. PMDG chose to do the P3Dv4 port first with the promise that additional P3Dv4 features would come along later.

I certainly hope SP1 for the A320 is coming before the A319 release otherwise we'll be waiting for a very long time. I don't recall seeing the release order you quote referred to on the FSL forum.