October 11, 20178 yr I have the new GTN Complete installed but when I start steam FSX up Norton Antivirus closes down with a GTN Heusistic Virus and stop the GTN from appearing The virus is a month old,can anyone Help IvanW
October 11, 20178 yr Author Bert this is what Norton reported Auto-Protect blocked heuristic virus, high risk, F1 gtn dill threat name Heur.Adv ML.B Exclude this program Do you mean click on the exclude program and by doing so would put this in the norton exclusion list? IvanW
October 11, 20178 yr 1 hour ago, DavidP said: I'd recommend deleting Norton Delete it twice, to make sure!. Cheers, Ed Cheers, Ed MSFS2020 Steam // Rig: Corsair Graphite 760T Full Tower - ASUS MBoard Maximus XII Hero Z490 - CPU Intel i9-10900K - 64GB RAM - MSI RTX2080 Super 8GB - [1xNVMe M.2 1TB + 1xNVMe M.2 2TB (Samsung)] + [1xSSD 1TB + 1xSSD 2TB (Crucial)] + [1xSSD 1TB (Samsung)] + 1 HDD Seagate 2TB + 1 HDD Seagate External 4TB - Monitor LG 29UC97C UWHD Curved - PSU Corsair RM1000x // Thrustmaster FCS & MS XBOX Controllers
October 11, 20178 yr Also with the file clearly identified there is a worldwide database the GTN publisher can contact to have the file added to a global exclusion list that all AV companies use as they constantly update your AV software. That in time takes care of the issue for all. This should be done with this file as these reports show that the file is getting false-positive from multiple AV software. Frank Patton Corsair 5000D Airflow Case; MSI B650 Tomahawk MOB; Ryzen 7 7800 X3D CPU; ASUS RTX 4080 Super; NZXT 360mm liquid cooler; Corsair Vengeance 64GB DDR5 4800 MHz RAM; RMX850X Gold PSU;; ASUS VG289 4K 27" Display; Honeycomb Alpha & Bravo, Crosswind 3's w/dampener. Former USAF meteorologist & ground weather school instructor. AOPA Member #07379126 "I will never put my name on a product that does not have in it the best that is in me." - John Deere
October 11, 20178 yr Posting this as new post rather than an edit to previous post so as to catch all who have read up until this point. The last post on the page linked below will provide insight as to how the global whitelist works. It does take several days. http://simforums.com/forums/flight-1-gtn-error-code-10_topic53033.html Frank Patton Corsair 5000D Airflow Case; MSI B650 Tomahawk MOB; Ryzen 7 7800 X3D CPU; ASUS RTX 4080 Super; NZXT 360mm liquid cooler; Corsair Vengeance 64GB DDR5 4800 MHz RAM; RMX850X Gold PSU;; ASUS VG289 4K 27" Display; Honeycomb Alpha & Bravo, Crosswind 3's w/dampener. Former USAF meteorologist & ground weather school instructor. AOPA Member #07379126 "I will never put my name on a product that does not have in it the best that is in me." - John Deere
October 11, 20178 yr 3 hours ago, IvanW said: Bert this is what Norton reported Auto-Protect blocked heuristic virus, high risk, F1 gtn dill threat name Heur.Adv ML.B Exclude this program Do you mean click on the exclude program and by doing so would put this in the norton exclusion list? IvanW I do not own Norton, so do not know the exact procedure - sorry. I personally use AVG and there I can select files or folders to exclude. Bert
October 11, 20178 yr I have Norton's AV and have used it for years, when you download it will scan the file and will warn you on the right lower taskbar, this is were you need to step in, open up info and you can override Norton`s and trust the file and exclude it from AV, and in setting exclude a drive or program from scanning. Check out the stories about the Russian spy`s using Kaspersky software. Raymond Fry.
October 12, 20178 yr On 10/11/2017 at 11:47 AM, IvanW said: I have the new GTN Complete installed but when I start steam FSX up Norton Antivirus closes down with a GTN Heusistic Virus and stop the GTN from appearing The virus is a month old,can anyone Help IvanW This is not a virus. This is Norton reading a pattern of bits that it thinks might be a virus. Norton is wrong. Exclude your FSX directories from scanning and restore whatever file it may have quarantined. Norton is over-enthusiastic with this sort of scanning and easily fooled. As a developer I could, on occasion, change 1 bit in an executable and generate a virus warning of this sort. DJ
October 17, 20178 yr Heuristic AV is reactionary - when it sees a change to an exe it throws a red flag. No issues with GTN.
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