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RealAir Customer Support *Please Read*

Featured Replies

@higgy_de

If you bought the old version 

https://www.aerosoft.com/en/fsxp3d/flight-simulator-x/aircraft/1772/realair-legacy

this is not the v2 that is at the new realair site

 

My Liveries | FAA ZMP | PPL ASEL |
| Windows 11 | MSI Z690 Tomahawk | 12700K 4.7GHz | MSI RTX 4080 | 64GB 6000 MHz DDR5 | 500GB Samsung 860 Evo SSD | 2x 2TB Samsung 970 Evo M.2 | EVGA 850W Gold | Corsair 5000X | HP G2 (VR) / LG 27" 1440p |

 

 

  • Replies 87
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15 minutes ago, ryanbatcund said:

@higgy_de

If you bought the old version 

https://www.aerosoft.com/en/fsxp3d/flight-simulator-x/aircraft/1772/realair-legacy

this is not the v2 that is at the new realair site

 

Gosh, wouldn't you think he'd get the latest though?  I mean....

Gregg Seipp

"A good landing is when you can walk away from the airplane.  A great landing is when you can reuse it."
i9 64GB RAM, GTX-5090

I'm not sure any store offered the most recent .

if you mean since he bought version 1 he should get version 2 - I don't agree but maybe Sean can help him out.  Everyone paid an upgrade fee from v1 to 2

My Liveries | FAA ZMP | PPL ASEL |
| Windows 11 | MSI Z690 Tomahawk | 12700K 4.7GHz | MSI RTX 4080 | 64GB 6000 MHz DDR5 | 500GB Samsung 860 Evo SSD | 2x 2TB Samsung 970 Evo M.2 | EVGA 850W Gold | Corsair 5000X | HP G2 (VR) / LG 27" 1440p |

 

 

Ok, no problem, so how much is the update ? Where can i see wich version i have ?

Hi...

Same boat - V1 owner...

RealAir closed - they are out of business - Sean is only doing this as a courtesy for V2 owners... I believe we're out of luck...

Regards,
Scott 

imageproxy.png.c7210bb70e999d98cfd3e77d7

29 minutes ago, scottb613 said:

Hi...

Same boat - V1 owner...

RealAir closed - they are out of business - Sean is only doing this as a courtesy for V2 owners... I believe we're out of luck...

Regards,
Scott 

Same here... :sendu:

I'd be happy to make a contribution to a nominated charity and expect no support whatsoever but it looks like it's game over. Our only hope is that the RealAir birds will find a home with another developer/vendor, and I reckon that's a slim one.

 

 

16 hours ago, tttocs said:

Are you using the address that Sean gave at the start of this thread?

"For the time being please address all RealAir support to [email protected]"

Scott

Of course, send mails to this adress on Monday : 

[email protected]

also
[email protected]

No answer, spam folder is also empty

Its flying in P3dv4 ... all ok, i think

In my aircraft cfg is :

//RELEASE CANDIDATE V.5 MAY 29th 2012

Is this the last version ? when not, what is better in newer versions ?

 

1 hour ago, higgy_de said:

Its flying in P3dv4 ... all ok, i think

In my aircraft cfg is :

//RELEASE CANDIDATE V.5 MAY 29th 2012

Is this the last version ? when not, what is better in newer versions ?

 

In my V2 aircraft.cfg file:

//  RealAir Lancair Legacy V2 for FSX

Date: 2015

V2 includes a GTN750 integration option along with minor visual touch ups..

Bert

Ok, thanks for info, will hope i can buy the update somewhere ...

I own a copy of the Prepar3D Turbine Duke v2 but cannot find my serial number and registration details anymore. Can anyone point me to where I can retrieve this information? I can't remember the name of the vendor where they sold the v2 versions. 

[email protected] ∣ Asus ROG Strix B650E-E ∣ 64Gb@6000MT ∣ NVidia 5090 FE

Sean answers me ... all ok now :) Yippie

On 12/14/2017 at 3:15 PM, carlito777 said:

I own a copy of the Prepar3D Turbine Duke v2 but cannot find my serial number and registration details anymore. Can anyone point me to where I can retrieve this information? I can't remember the name of the vendor where they sold the v2 versions. 

I think it was only from Realair for v2.

Anyway the contact details are on page one of this thread.

My Liveries | FAA ZMP | PPL ASEL |
| Windows 11 | MSI Z690 Tomahawk | 12700K 4.7GHz | MSI RTX 4080 | 64GB 6000 MHz DDR5 | 500GB Samsung 860 Evo SSD | 2x 2TB Samsung 970 Evo M.2 | EVGA 850W Gold | Corsair 5000X | HP G2 (VR) / LG 27" 1440p |

 

 

  • 1 month later...
  • Author
  • Commercial Member

Hi Guys,

I've put up a link to the new Legacy FSX/P3D installer on the new site. I've emailed the link to quite a few RealAir customers to date so it's definitely good to go. The new download server has been behaving although traffic has not been all that much.

www.realairsimulations.net

Sean

 

Sean, thank you!

Very much appreciated!

Martin

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