Is Rex Atmos causing CTD

[fppilot]

56 minutes ago, Cpt_Piett said:

That seems possible. I haven't had any CTD issues with Atmos, been using it since release. 

I have flown every flight with Atmos since its release and have not experienced even one CTD, or other issue for that matter.  That is (12) flights averaging 1.9 hours per flight. (I maintain my "official log" in Microsoft Excel).  I typically am not a first-adopter, but in this case I am very satisfied that I am.  I have trusted REX products for over 10 years and have not once been bitten. 

And please note that Reed and his staff are here. Wish a number of other developers followed suit.

Edited October 14, 2024 by fppilot

[muddy funkster]

Yes Im getting CTD after installing Atmos, first one was 6hrs into 8hr flight, all I done was hit the windows key and it crashed, tested over the last few days and it would periodically crash, tried without it and all was fine, I can also duplicate a crash by exiting the flight to main menu and getting "breaking point" message. hope it can be fixed as I love the endless skybox colours and enviroment it can provide.

[pete_auau]

7 hours ago, muddy funkster said:

Yes Im getting CTD after installing Atmos, first one was 6hrs into 8hr flight, all I done was hit the windows key and it crashed, tested over the last few days and it would periodically crash, tried without it and all was fine, I can also duplicate a crash by exiting the flight to main menu and getting "breaking point" message. hope it can be fixed as I love the endless skybox colours and enviroment it can provide.

only  way  to get  it  fixed  is  to  send in your  event  viewer crash report  in a support ticket

Edited October 15, 2024 by pete_auau

[Benbo]

Iam not prepered to install Atmos again and start playing the CTD lottery once more,after unistalling it im getting trouble free flights.

 

 

 

 

 

[pete_auau]

12 hours ago, GSalden said:

Thére must be something you al have in common that causes a crash wheh usung REX Atmos 

Many like me do not have CTD’s.

I might be another addon and I don’t think it would be a scenery addon.

ATC addon, weather addon, traffic addon or a certain 3rd party aircraft , to name a few….

Combination GPU - video driver 

yep you would  reakon if  it were a bug that it causes  ctd everyone  would  have  it, so unless  those  users  that have  a ctd  send  in  their event  viewer  crash ctds  to  the  rex  support is  the  only  way  to  track  the  issue   down

[Speedbird 217]

It's great it works for some, but having half a dozen or so users reporting CTDs in a 3 page thread is indicating that something is clearly wrong. One common theme already pointed to USB controllers as it seems to be a common issue that the sim CTD when there's any change to peripherals (reports just in this thread covered controllers, external HDDs and monitors that either go to sleep/wake on their own or get turned on/off - i.e. people turning off their OLED screens during longer cruise phases to preserve energy and screen quality). And just to be clear, in those cases the sim only crashed when Atmos is running. I've been turning my OLED off during cruise for around 500 flights now and the only time it crashed my sim was with Atmos active. Though reading through the list of others that may not necessarily cover all crash scenarios.

I'm happy to test "Early Access" that doesn't crash my sim and is clearly labelled as such - I'm quite active in reporting issues to BATC for example. However, I knew what I was getting into when I bought it as the state of the product and what to expect was made abundantly clear. It also never crashed my sim, the worst that happens is that BATC stops working and I restart it to pick up where I left off.

Atmos seems like an unfinished product that isn't labelled as such (UI, stability...) and I have absolutely no desire to test it and report errors on something that potentially crashes my sim. MSFS24 is weeks away, thanks but no thanks - I'll just enjoy my sim as I have done for the last 4 years anyway in the knowledge that I can actually complete my flight.

Edited October 15, 2024 by Speedbird 217

[Adamski_NZ]

I haven't had any trouble with Atmos myself - though I admit everyone's system will be different, so *please* report the issue (with as much information as possible) to REX.

I've had a long relationship with REX (as a user and occasional beta tester) and can absolutely state that they do listen and respond. Be patient (!) - I'm sure there'll be a solution. 

[Johnny19]

2 hours ago, Speedbird 217 said:

One common theme already pointed to USB controllers as it seems to be a common issue that the sim CTD when there's any change to peripherals (reports just in this thread covered controllers, external HDDs and monitors that either go to sleep/wake on their own or get turned on/off - i.e. people turning off their OLED screens during longer cruise phases to preserve energy and screen quality). And just to be clear, in those cases the sim only crashed when Atmos is running.

This ↑

I have been too long in this hobby, just to yell IT CRASHED MY SIM!!!!

I am very happy for the rest of you who don't have issues with running Atmos. But, emphasizing again, I haven't had issues with the sim before Atmos. 

So, to summarize: 

- i don't have conflicting addons

- i don't have pc/hardware/driver issues crashing the sim, other games or windows' install

- no issues prior to installing Atmos

- will send my error report to REX later today

[Benbo]

Well said Johnny,Atmos IS causing CTD for some people,but as i said earlier im not prepered to install it again to play the CTD lottery just to send reports to Rex,its not that important to me,a stable sim is,thats what i have with Atmos no where near my system.

 

Edited October 15, 2024 by Benbo

[GSalden]

51 minutes ago, Johnny19 said:

This ↑

I have been too long in this hobby, just to yell IT CRASHED MY SIM!!!!

I am very happy for the rest of you who don't have issues with running Atmos. But, emphasizing again, I haven't had issues with the sim before Atmos. 

So, to summarize: 

- i don't have conflicting addons

- i don't have pc/hardware/driver issues crashing the sim, other games or windows' install

- no issues prior to installing Atmos

- will send my error report to REX later today

You surely have something conflicting with REX Atmos, otherwise you would not have CTD’s as me and many otters are experiencing this.

 

 

[Johnny19]

40 minutes ago, GSalden said:

You surely have something conflicting with REX Atmos, otherwise you would not have CTD’s as me and many otters are experiencing this.

 

 

I just love when people here like to be very smart and persuasive and not accepting simple fact. We all get it that the app works for you, and we are happy for you. But for some it doesn't work. 

I can live without Atmos.

Edited October 15, 2024 by Johnny19

[Speedbird 217]

6 minutes ago, Johnny19 said:

I just love when people here like to be very smart *** and persuasive and not accepting simple fact. We all get it that the app works for you, and we are happy for you. But for some it doesn't work. 

I can live without Atmos.

Yup! If you repeat something often enough it doesn't make it any more valid...

My CTD was on a fresh Win11 install with the PMDG 737, YSSY from FlyTampa & NZAA from Flightbeam. BATC was handling my ATC/Traffic. That's hardly "conflicting addons" as it's as close to vanilla MSFS as one can get. Stopped using Atmos, no more CTDs...

As others and myself have said, one repeated observation is USB controller changes seemingly increasing the likelihood of CTDs, i.e. mine was when I turned my screen back on in cruise. That has not caused a CTD for me in hundreds of flights before and none since. It's not that I run hundreds of addons in the community folder, I keep mine very lean and never have an issue otherwise.

[GSalden]

34 minutes ago, Speedbird 217 said:

Yup! If you repeat something often enough it doesn't make it any more valid...

My CTD was on a fresh Win11 install with the PMDG 737, YSSY from FlyTampa & NZAA from Flightbeam. BATC was handling my ATC/Traffic. That's hardly "conflicting addons" as it's as close to vanilla MSFS as one can get. Stopped using Atmos, no more CTDs...

As others and myself have said, one repeated observation is USB controller changes seemingly increasing the likelihood of CTDs, i.e. mine was when I turned my screen back on in cruise. That has not caused a CTD for me in hundreds of flights before and none since. It's not that I run hundreds of addons in the community folder, I keep mine very lean and never have an issue otherwise.

So you are using multiple Addons …. No vanilla sim. 

You are only looking at one app and thats okay. 

But if  REX only is causing this; why only a few are having CTD’s and all others not ? 

[F737MAX]

55 minutes ago, Johnny19 said:

I just love when people here like to be very smart and persuasive and not accepting simple fact. We all get it that the app works for you, and we are happy for you. But for some it doesn't work.

44 minutes ago, Speedbird 217 said:

Yup! If you repeat something often enough it doesn't make it any more valid...

It does though.

Why? Because, seemingly, Atmos is the app that pushes your not perfectly stable systems / sims beyond their capabilities, causing these CTDs. If it wasn't Atmos, it would be another app.
It's not to say you aren't experiencing CTDs. Rather the cause is unlikely to be solely the fault of Atmos, since complaints of CTDs where Atmos is in use are a small fraction of the total Atmos userbase.

[Speedbird 217]

This debate is so pointless now and the counter arguments are becoming a bit ridiculous. My system is fine, thanks. I’ve been running MSFS without a single crash in very heavy scenarios with loads of addons, traffic, weather and just about anything else for years and the moment I add Atmos to a freshly installed sim that barely has a thing installed in it yet I get CTDs. But sure, it’s always the user’s fault rather than the half a dozen or so of us in this thread stating the only thing that makes our sims crash is Atmos. Not sure what else we can say really.

I’m out. Have fun using Atmos as long as it doesn’t crash your systems.