My computer screen recently started going black at times.  I believe the problem started two driver updates prior to the current update on 7/1/25.  Sometimes it be fine for a couple of hours, sometimes it goes black after a few minutes, sometimes it's black at start up.  I will also occasionally go black and then re-start the computer. 

The NVIDIA app is not working properly.  It won't save settings and the Automatic Tuning option does not work.  The voltage is stuck on 0%.  HELP???

NVIDA GeForce RTX3070 Ti, Game Ready Driver 576.88  (7/1/25)

11th Gen i7-11700kf

Up to date version of Windows 10

Thanks

Edited July 5, 2025Jul 5 by tdflightsim
typo

Overheat problem?  Do you have the typical computer setup with a special desk and the cpu sits
near the floor sucking in vast amounts of room dust?

Don't be too shocked if this topic is moved to the Hardware Forum.

if you have another monitor of some sort, then running msfs on that for a few days should tell you if the monitor is the problem.

48 minutes ago, charliearon said:

Overheat problem?  Do you have the typical computer setup with a special desk and the cpu sits
near the floor sucking in vast amounts of room dust?

Don't be too shocked if this topic is moved to the Hardware Forum.

Yes.  But GPU heat levels are usually no higher than 45c.

45c is fairly warm!  Do you do a regular cleaning and blowing out the dust on your cpu?
That would be my starting point with this problem.

Roll back the driver. Black screens are common with the 576.xx NV driver series, and unless you have a 5000-class card there's little to no point in using them yet.

@charliearon 45C is not warm for a CPU or a GPU.

Cheers

 

1 hour ago, Luke said:

Roll back the driver. Black screens are common with the 576.xx NV driver series, and unless you have a 5000-class card there's little to no point in using them yet.

@charliearon 45C is not warm for a CPU or a GPU.

Cheers

 

 

1 hour ago, charliearon said:

45c is fairly warm!  Do you do a regular cleaning and blowing out the dust on your cpu?
That would be my starting point with this problem.

Just bought an air blower designed for computers, be here tomorrow.  Thanks for the advice Charlie.

Thanks for your advice too Luke.  I did roll back the driver to version 572.16 (1/30/25), but not much change.  I exited out of the NVIDIA app seeing as it not functioning anyway.  Will see.

14 hours ago, charliearon said:

45c is fairly warm!  

 

45C for a GPU under load is super cool. Like you Charles. 

My first thought (as Luke said) is if it started with the new driver then roll back to a previous stable driver.

If that doesn't work maybe try a driver cleaner and a fresh driver install. 

If there's no overheating, driver cleaner used, previous driver installed... then its worth remembering that power delivery is a possible cause.

One of those things were a number of causes can generate the same symptoms

Edited July 6, 2025Jul 6 by martin-w

I have had a failing power supply to cause occasional black screens.  If the driver roll back and better cooling do not solve the issue, it could be a failing PSU.

Any advice on how to get the NVIDIA app working again.  It won't let me uninstall it.  I did re-install it over the existing one, but no luck. 

Thanks

Also double check that the video cable is inserted solidly. It's a longshot but something to eliminate.

You need to beg, borrow or steal a second monitor. You can eliminate the video card etc by swapping parts.

19 hours ago, tdflightsim said:

 

Just bought an air blower designed for computers, be here tomorrow.  Thanks for the advice Charlie.

Be careful when blowing out the computer.   Hold a blade of the fan(s) on your gpu / cooler / power supply if possible with a screwdriver or your finger to prevent them spinning while you blow the air.

Take the case outside too.

Again, thanks for all the advice.  I did get the new air blower and used on low without the nozzle at about 1ft away.  Seemed to work very well.  It seems to be more stable now that I rolled back the driver and I immediately exit out of the NVIDIA app when turning on the computer.

I still question why the NVIDIA app won't let me adjust any settings and the voltage parameter is stuck at 0 volts? 

 

2 hours ago, tdflightsim said:

still question why the NVIDIA app won't let me adjust any settings and the voltage parameter is stuck at 0 volts? 

Have you uninstalled it and reinstalled Could be corrupted.