FO Trav

Simmer2050, Sorry for your frustration. FSCaptain has not shipped with aircraft configuration and load map files for the Mooney, so I had to go through the process of having the FCDU auto-generate them, and then I had to customize them for the style of flying you are wanting. In about 10 minutes I was able to have everything configured and I dispatched and flew a 3 PAX test flight, followed by a light cargo flight in the same aircraft. (KMER - KMOD and back again.) I did not have to edit the Mooney's aircraft.cfg file to change the atc_model - I left it as is. If you would email us your Admin and FCDU log files for your attempts, we will work out what the problems are that you're having. Otherwise if you would restore the atc_model value in the aircraft.cfg file, I've uploaded the FSCaptain aircraft configuration (http://fscaptain.net/atm/index.php?action=downloadfile&filename=M20TS.cfg&directory=Aircraft%20Configurations&) and load map (http://fscaptain.net/atm/index.php?action=downloadfile&filename=Mooney_Acclaim.cfg&directory=Aircraft%20Load%20Maps&) files to our file sharing area. (I'm not able to attach them to this post.) FSCaptain has grown in the past year, but the core elements in this area - aircraft configuration and load mapping has been fairly unchanged for over four years. We have added new values to track, but like all other configuration elements it's usually a case of set it and forget it. If you have any specific items to discuss, we're always welcome to engage. One other thing - if you can let us know what was the version of FSCaptain which you last used, we could write up a "what's changed since then" file. Regards,

Hello all, This is just a short note to let everyone who had been visiting the AivlaSoft forum know that after the forum software went "belly up," Urs has migrated the forum database to a new home (and new-to-us software). The URL for the new AivlaSoft forum is: http://aivlasoft.ipbhost.com/ With regards,

P*Funk, >Simbrief and VATSpy is all I ever need for IFR flying on VATSIM. If you're flying in the UK the NATS site even has a PDF that contains a list of preferred routes between >pretty much every airport in the UK as well as route segments. This doc includes the SID and STAR if appropriate and in the case of route segments the start and >end waypoint. (I couldn't include your quote directly as the forum software gave me a sad error of... merge_too_many_quotes ) Anyway.... http://www.fly.faa.gov/rmt/nfdc_preferred_routes_database.jsp is a good resource for FAA-controlled routes. You can run queries using their web form, or download a CSV table of all routes if you ever fly on this side of the Atlantic.

Gregg, First, thanks for your kind words about AivlaSoft EFB. It is a tool that's getting long in the tooth, but one that we hope still delivers utility for flight simmers. It really turned me into an IFR-capable simmer. ^_^ As to some of your points.... You can enter an ATS route string into EFB at the Route Setup | Select dialog. (As an example, "LFSB HOC UQ331 ODINA LSZA" is something I'll be flying in my afternoon.) About the injections, this is an option that you can control from the DataProvider on your FS PC. Go to Settings, Simulators and check/uncheck the option "Load / update Garmin GPS system". You can also choose to save MSFS PLN files with or without procedures in the "Save" options dialog, however the GPS module currently always contains any added procedures. (That will be changed in any future updates, and in EFB 2 .) I am not an online flier, so I haven't tested this since it was implemented - however I am of the thought that EFB would give some details while "outside of the simulator." I will check with Urs to see if I am imagining this or not.... <_< We have heard this from time to time, but for us (and most EFB users I assume) there is little to no observation of this. EFB's Display Unit does use a lot of RAM however. (It does not take VAS from the simulator though.) I wonder if this could be related??? When we approached Google to incorporate Google Earth / Maps into EFB, they wanted a license fee that... was more than the cost of most new automobiles. So we declined at the time. Perhaps they are working under different terms today, and also there are other options... Bing, OpenStreetMap, etc. We will revisit this usage with EFB version 2. If by "shortly" you mean "in 2012" well that was the original plan. :blink: There have been 3-4 versions of "EFB 2" since then, each offering more items, but each in their own way not pleasing Urs & the testers... hence the "re-starts." However Urs has committed to the current build. Alpha tests should begin before the turn of the season, so I am provisionally hopeful for a release towards the Holiday season. But I've been wrong before.... :unsure:

Hi there, FSCaptain can manage your payload & fuel loads, or if you prefer to use the PMDG native loaders, FSCaptain can simulate your PAX & cargo loading so you get the benefit of the PMDG systems being totally aware of what's being loaded plus the added benefit of FSCaptain forcing you to wait for everyone to board & disembark. :huh: We're fully NGX SDK compliant, so we are aware of the usual lights & signs and cabin temp, pressure and pressure change rate. Then again, we also monitor little things such as "Who's going to serve coffee if you haven't turned on the power to the galley?" and "Are you really planning on flying into that rainstorm with your engine igniters off?" If you would be interested, we offer an unlimited-time and unlimited-feature trial... limited only to departures from three PNW area airports.

Hi Ray, Towards the end of your FSUIPC logfile, I see these lines: 7267915 Deactivated for PID=1088, "sa_wxr.exe" 7267915 Lost focus to PID=1088, "sa_wxr.exe" Could "sa_wxr.exe" be involved in your mystery or did you invoke it towards the end of your session?? Edit - I see you spotted that. Sorry! Are the "Memory in use: 3175Mb, Avail=920Mb" entries coming from the VAS LUA script you mentioned or from something else? That looks terribly interesting, as do the "Exception 12 "TOO_MANY_REQUESTS" entries.... Regards,

I was referring to an xml or internal signals interface which many third party aircraft need to have various signals interpreted by other add-ons like FSCaptain. A default aircraft would use the MSFS Airplane Landing Light variable to signal if the landing lights were on or off. Other aircraft may or may not have their own system for controlling / evaluating certain systems. The Carenado aircraft (such as the 208) generally use the MSFS system for the items we are concerned with. Yes, if you fly fullscreen and do not have an extra SimConnected PC on your network, you would need a panel gauge. I've made a first stab at modifying your panel files. May I send them to you via email? We could also take this to the FSCaptain support forum if you like, since we're in danger of hijacking this thread. :rolleyes: Regards,

We thank you for your custom, Arslan! I see that you have registered on our support forum - please feel free to ask questions there. Regards,

Jfri, Dutch flies the PMDG 737, so that's well interfaced. I have the Carenados and they fly well without an interface. Neither of us have the SimCheck, Beaver, or the A2As. (I have the RealAir Turbine Duke, but not the Lancair.) If you use (or would be willing to use) LINDA or some other LVar monitoring program, check your \FSCaptain\Documentation folder for the Introduction To FSCaptain Interfaces PDF. It can guide you in how to gather the data we'd need to make an interface for other aircraft. Hi Moose! The Majestic Q400 is very well integrated with FSCaptain! I'm currently working on some additions that were made available with the 1.008 update. Some things changed, a lot of things were added! The Hazard Pack is part of FSCaptain - nothing to be purchased separately. Using the Hazard Pack is free for all FSX/P3D2 users that use the EXE version of the ACARS until Mar 21st. (It's just that it's on sale for a few more hours. ^_^ ) PM or email me your panel.cfg files and I'll have a look at them. If the EXE version of the ACARS is something you might consider using, you won't need to install a gauge any longer!

Hi Lee, There's no link because there's literally no details to publish! FSCaptain - and what I could call "FSAirline Tycoon" if that weren't such a bad name - are being developed in a very agile process that has features & fixes added in such a rapid pace that we'd spend so much time updating the marketing material that things wouldn't get done. :lol: There were so many things scheduled for "2.0" that wound up in the recent 1.5.0 release that it amazed even me. (Hint: There's a hidden "wet lease" economic module in the already-released 1.5.0 which is merely waiting for me to health-up and finish a GUI and some documentation.) FSCaptain 2.0 should see a new Dispatch Planner, a streamlined Administrator module, plus a few new aviation-oriented features. I don't want to promise too much because for all I know one of these may end up in a pre-2.0 release. ^_^ There will be a new forum board dedicated to the new "FSAirline Tycoon" program. My choice for thread #2 would be, "What do you want us to name this thing???" Until then, please feel free to drop by the FSCaptain forum and bug me about information there.

Arriving in 2014, and in alphabetical order: AivlaSoft Electronic Flight Bag 2.0 FSCaptain 2.0 The As-Yet-Unnamed Economic Add-On which works with FSCaptain :smile:

Jfri, In the past half-year, we've unveiled a new 1.5.0 version of FSCaptain with a gauge-less ACARS, plus interfaces for many new aircraft (including the Majestic Q400, Milviz 737, as well as Aerosoft's Airbus and Twotter Entended). What problems did you have with the Aerosoft Beaver? There were problems with that aircraft in the past in regards to it appear in the Administrator, but of the last few reported user issues, all seem to have been corrected. If you still experience problems with 1.5.0 and the Beaver, then I'd like to ask you to post those problems so we can address them. As an FYI, with the gauge-less 1.5.0, the Hazard Pack options are free to use in trial mode until March 21 2014 (when the seasons change), and there's currently a sale good until January 4th at SimMarket for about 18 EUR / 25 USD. And the Hazard Pack also includes (for free until March 21m 2014) the brand-new requirement to undergo Ground De-icing and Anti-Icing Procedures.... (I use FSCaptain with both long-haul airliners as well as with GA piston and turboprop aircraft.) With Regards,

I've installed the 1.008 Hotfix 1 (URL to the JustFlight hotfix page) and am conducting new tests - really interested in the brake temperature tweaks.... ^_^

Zoran, Opus Weather (real-time, not historic) is fully supported and works well with FSCaptain. Opus is currently my weather engine for flights within P3D2 since it doesn't suffer from the 50-70C OAT issue. Here are the relevant lines from my FSCaptain profile.cfg file. Note that I specify the OpusWeather.txt file, but you may have it in a different folder (such as C:\Opus\Themes\) METARTYPE=Opus METARDATA=C:\OpusFSX\Themes\OpusWeather.txt METARFORMAT=2 METARSOURCE=0 METARSHOW=1 METARSTALE=2

Phillip, Thank you kindly for your recommendation of FSCaptain! I would like to point out for dolph98's attention that the FO feature of FSCaptain does not actively do anything beyond handing the seat belt signs, and advising the Captain of certain airline-required actions (landing lights off/on when crossing 10000ft, exceeding safe airspeed, taxiing off the runway, trying to land without lowering the gear, etc.) However future versions of FSCaptain will (optionally) give the FO more to do. Handle the gear... maybe manage the lights and possibly raise the darn flaps on his own! Do note as well, if I were selected as your FO in FSCaptain I would likely be sarcastic if you do something such as leave the taxiway or runway in an aircraft not suited to "drive on the grass." :rolleyes: I am also lucky enough to be one of the voices for Multi Crew Experience - so I can wholeheartedly recommend it as a "works in every aircraft that I have" active FO. (I receive no renumeration for such... other than the likelihood that they will read one of my whinges :lol: ) The MCE developers are right-on boffins when it comes to controlling many varieties of aircraft. My MCE persona sounds like a cross between a sarcastic chipmunk and a grumpy Dalek. Make of that what you can. :wink: Okay, I've yet to meet her, but I think I'm going to like it.... :dance:

Dutch can still check the code, but I loaded up my Q4 at BGSS and had Opus bring down the snow and the cold. I started rapidly accumulating ice and the teal Ice numbers at the top of the ACARS kept climbing. So I'm pretty confident that the Enviro warnings are simulator-based, and not weather-engine-file-based Later this weekend I'll find some turbulence to fly into for a check on that. Maybe some thunderstorms for a change....

Red, I don't use that a/c (we have to split our fleet here at ACME Airlines) so I'll let Dutch or another NGX driver take this one. In the ACARS, are you looking at "FSX" weather or "Opus" weather? (Toggle the "Source" LSK to flip back and forth.) I ask because that tiny screen I posted earlier shows weather from the simulator (FSX in that case). It's the simulator that introduces levels of turbulence and icing. Still though, the Environmental warnings should be looking at the conditions outside, not at any weather engine data. So in that case it should not matter if you were using Opus, ASN, or built-in weather. But it's worth a check, so I'm sure Dutch will double check the code. B) Zoran, FSCaptain reads the opusweather.txt file - that's a list of METARs "in your surrounding area." That file does not contain any upper level data, just local METARs. The message "station not set in fs" tells me that you are using the ACARS for weather from the simulator. Now that's fine, but it has its advantages and disadvantages. The advantages are - it's pulling weather from the simulator itself and can tell you upper level conditions (winds & temps & clouds & icing & turbulence). The advantages are that all weather engines (that I know of) only inject weather into the simulator for a certain radius from your aircraft that may be user defined, but is really limited to several hundred miles. So if you're at LFBO headed to LOWW (as I will be this weekend) that's nearly 700 miles. I won't be able to pull up destination weather if I'm looking at the weather in the simulator. You can test this yourself by loading up at an airport which has METAR coverage, injecting weather from any engine, and then using the "Map" to zoom in to your local airport. You should be able to see some temp/pressure/wind data there. Now if your destination lies outside your weather engine's radius, you won't see weather info on the map. Here's a silly route I entered - LFBO MEN GVA KLO LOWW - mostly to get me some good weather stations enroute. In the first panel you can see me in my little trike at LFBO with some Opus-injected weather. Next, I'm looking 135 miles outwards, and LFHP has weather. Next I'm looking at LFLL at 202 miles and no weather. (Although it's a valid weather station....) And again LSGG with no weather. Etc. onwards to LOWW. If you were to look at this in FSCaptain with FS9 or FSX or P3D weather, you would see the same. "Some data," "some data," "Station not set in FS," "Station not set in FS." This is why FSCaptain allows you to also look at the METAR file generated by most weather engines. I could switch my ACARS to read my OpusWeather file and it would see LFLL 201300Z 36004KT 9999 BKN012 BKN040 08/06 Q1029 NOSIG LSGG 201320Z VRB02KT 9999 FEW009 SCT025 BKN070 06/05 Q1029 NOSIG Voila! It looks like a clear and crisp late Autumn afternoon there. Active Sky, Rex (original and Essentials Plus), FSrealWX, and FSGRW (I think) - they all write a single file with all the METAR data that they downloaded. If I were using one of those engines right now, I could check the weather in Vienna or Geneva, or even Hong Kong, Rio, and Durban if I wanted to. However Opus' OpusWeather file only contains data for a limited area around your aircraft. Wider than what's being injected into the simulator, but limited nontheless. For instance my current file has 139 METARs. I don't have data in it for my "destination" of LOWW. So those are currently the limits we have.... Julian, opusweatherreport only contains upper level winds and temps at your location. No METAR, nothing else. It would be a small effort to write a custom parser for that data, and if the data were global in scope, I could make an argument to do such. But for the little data we could derive, it's a big reach. I live in a state of confusion - it's named California. :rolleyes: "WX ahead" is often a roll of the dice - FSCaptain looks at the nearest airports and tries to pick the one that you appear to be flying toward. Said airport may or may not have weather set in FS - it could be a tiny strip with no weather reporting capabilities, etc. It's generally safest to know the stations enroute and to key them in for a formal request. Thank you kindly for your warm words as well as for your custom! We have some keen ideas to implement in the new year, both in terms of the programs their selves and for "extra aviation features."

Julian, Are you saying that with Opus, you're not getting "turbulence" and "icing" warnings in the ACARS? Are you referring to WX reports in the ACARS like this? Or the new "environmental" warnings??? Oh, I've hoped for that since March of 2011.... :mellow:

Thank you very much for your kind words! Dutch has really put a lot of blood sweat and tears into the last few builds, and we really want to give our users the ultimate in commercial aviation simulation. And we aren't done yet! There are at least three "program enhancements" and a few more "aviation enhancements" on the boiler for the next few updates. ^_^ You can - define your payware airports as hubs (one by one) - fly any city pair you want (called ferry flight) - use the offline mode (FS Captain is not aware of your flightplan, but still offers a lot of features outside the ETA/on-time stuff) And if you don't want to build schedules, you can define a set of airports as your "preferred nodes" and you can request that the Dispatch Office give them 0%-100% preference when offering "charter flights." (Charter flights are nothing more than un-scheduled flights.)

Red, Thank you kindly for your words of support... and for simply lumping FSCaptain in with such a highly respected utility series. Ian, That's a noteworthy set of goals. We will be able to fulfill them - but not with FSCaptain.... We're looking at slimming down FSCaptain itself when it's time for a "2.0" release. The program itself is 4 years old and it's good after such a long stretch to clear things out and move things around. (Which would give us room to add more in-flight related things. Hee hee.) FSCaptain itself would consist of a Dispatch Planner, an Administrator, and an ACARS. And the ancillary aircraft interfaces, etc. We've made no secret about developing an additional program. Call it "FSAirline... Tycoon!" for lack of a better name. (And that's a pretty poor name, I must admit. :wink: ). What you're thinking of would go into that program - after all why carry around a module of company rank progression rules while you're in flight? (Yes, today you're flying around with the entire Administrator lurking in the background. But not in FSCaptain 2.0....) So feel free to email us your personal rules. We'll solicit such from other users and try to come up with a comprehensive set of guidelines so that any user could create a set of rules to best serve them as they tycoon-ishly run their own FS Airline. Btw, it looks as if ACME Airline Services' contract with their Senior Flight Attendant - Heidi - is coming up for renewal soon after the first of next year. Concessions will occur on both sides, as it appears that ACME will require a few more duties from their flight attendants.... :smile2:

Ian, A good landing in an "anus clenching" situation should be acknowledged if nothing more than by praise from your FO and/or applause from your PAX. I'll see if we can "widen" the criteria for such post 1.5.0. Lukasz, Another Captain posted in our forum that by changing the order in which FSCaptain and FSCoPilot appeared in the dll.xml file, there was no interference in the simulator menu system. It's a bit odd, but when there's old and new software trying to co-exist, there can be little problems here and there.... We really do want to be able to co-exist with all other add-ons and aircraft - why not, eh? Co-existence is a wonderful thing when it comes to add-ons.... The Administration / Dispatch side of FSCaptain does look "Windows 98'ish" while the newer ACARS looks... well... like an ACARS from the 1990s... :rolleyes: and while on the introduction FSCaptain does seem a bit overwhelming, it can quickly become second nature to whatever flights you want to make. (Just a few years ago I was an FSCaptain demo-user just like you.) Ah... a simple question which gets a complicated answer. :lol: Welcome to the world of "FSCaptain interfaces." First, there are Captains who regularly fly the PMDG T7 with FSCaptain. That's good in itself. However FSCaptain wants to know lots of things about the aircraft being flown. Are the Landing Lights on or off? What about the Nav Lights? What about the Seat Belt and No Smoking signs?? The windshield heaters? Engine Anti-Ice? Etc. Etc. It's all to track what you - the Captain - are doing in your flight. Are you flying a turbojet through a thunderstorm with your engine ignition systems off? Say goodbye to one of your engines.... :blink: Many years ago Microsoft defined certain variables within Flight Simulator which any aircraft could take advantage of to operate certain "aircraft systems." In the past few years though, many third-party aircraft developers started using their own "home grown" systems to track the same aircraft systems. So Dutch (the FSCaptain developer) devised a mechanism to translate some third-party aircraft systems to the "Microsoft standard" system. We have handled several aircraft from (in alphabetical order): Aerosoft, CaptainSim, Coolsky, FeelThere, iFly, JustFlight, Leonardo, Majestic, PMDG, Posky, QualityWings and SkySim. Some of these have been supplied to us gratis from their developer in alpha and beta forms, but most we have had to purchase when they were released to the public. But we have not yet worked with the PMDG 777. Why?? Simple... since its release neither Dutch nor I have had time to purchase and use it. Over the past few weeks we've added support for many new weather engines, support for Prepare3D-2, and a complete set of procedures to simulate Ground De-icing and Anti-icing. Now... we will purchase a copy of the PMDG T7 and establish an interface with it in the next few weeks. (Certainly before the end of January.) But until then, Captains can inhibit the sensors that look for the particular systems which it simulates "outside the box"... such as the Landing Lights which Oliver has noted. As Ian and Oliver have responded... it's up to how you want your aircraft to work - after all, you're the Captain of your aircraft, aren't you? ^_^ We are re-writing our documentation and adding a few new (shorter) documents here and there. I'll try to sum up this area in just a sentence or two.... 1. FSCaptain wants to increase the representation of "realism" in the area of flight simulation. 2. Loading one's aircraft (with Pax, Cargo and Fuel) is one area where FSCaptain can attempt to automatically handle everything on either an abstract scale or with Detailed Loading of individual aircraft stations - or where FSCaptain can allow the Captain of the Flight to step in and manually manage the entire load process through the Payload and Fuel dialogs in FS9/FSX/P3D. What that means is you can specify which of your aircraft will use the FSCaptain auto loader and which should be handled manually or through the aircraft's own "Load Manager." (And even then in the case where you want to bypass the FSCaptain loading mechanism, you can have FSCaptain simulate the loading process so it will take "actual time" to perform your aircraft load. Finally, I would like to note something that Ian referenced: Ian, This is what we like to point out to potential Captains... because as you know with FSCaptain, you are the Captain. You can fly any aircraft at any time which is possible in your simulator. If you want to take a demo flight from KPDX in a Cessna Caravan to CYYC and then immediately hop into an A380 or a B777 at the gate at KSEA for a trans-Pacific flight to Asia - do it! Then again, if you want to apply your own personal restrictions - "I can only fly from the airport at which I last landed" or "I can only fly pistons or single engine turboprops" - that's great. FSCaptain wants to allow you to simulate your flights as authentic as you want them to be. FSCaptain will never enforce any rule to restrict what you can fly - you're the judge of that. (And as a Captain of nearly 3 years of service... you know it.) Thank you for that most eloquent comment Oliver!.. because since I had just mentioned "judging" I need to add that if anyone selects me as your FSCaptain First Officer, I will gladly sit in your right-hand seat and guide you to make correct decisions... as well as sarcastically note every mistake that you ever make. :lol:

Hello Lucass, and thank you for considering FSCaptain. We do have customers from all over Europe, with different regional settings of their operating systems. If you find that FSCaptain does not work well for you in some regard, then we would like to try and make it work for you. If you would, I would ask that you try our public beta of version 1.5.0 - details of how you can do so are on our forum here. (You will always be able to use FSCaptain for free on flights originating from KSEA, KOLM and KPDX in the US Pacific Northwest, even if you decide to not purchase a license.) This version of FSCaptain supports FS9, FSX and P3D2, has enhanced "bad weather effects," including support for preflight ground de-icing procedures, and has more thorough logging of events so that in case of a problem we would ask for your FSCaptain program log files to help us debug. Other things that future versions of FSCaptain will support are all designed to allow our Captains the chance to operate their commercial aircraft in-line with more commercial aviation regulations. Heh heh heh Consider it asked for. :lol: In our next version (1.6 or 2.0 or some other "crooked number") we will provide a more functional FO as well as reporting of passenger conditions from the chief flight attendant. We do not want to go the route of providing a "passenger satisfaction index" as that's not very realistic. So we'll essentially have the Captain ask the CFA how things are going... or we may have the CFA bring a report to the flight deck unbidden. I do not believe that FSCaptain passengers will scream (I always fly safely and have a 100% on time record thankyouverymuch) but if our customers want their pax to scream... well we'll deliver scream-ability. LOL Although I do know that if the Captain performs a smooth landing in bad weather conditions (or after a systems failure, etc.) the pax will give up a round of applause. AAMOF that happened in real life just a few days ago.... I don't use FSInn, but we have had users just this week report that the FSCaptain in-sim menu is not available if they have FSInn installed. Personally I don't use the in-sim menu to access FSCaptain (I use keystrokes or the external ACARS device), so that is not a loss for me. But I will ask the reporters if they can use both FSCaptain and FSInn together. Just to respond to this point in isolation... in real life a Captain would seek to avoid flying through heavy weather. He would not want the threat of such to endanger the safety of his entrusted aircraft. That's one of the reasons FSCaptain introduced a few of its Hazard Pack features - one which could force a flameout of a turbojet engine if the Captain did not take normal ignition precautions, as well as enhancing the possibility of turbulence if flying in a thunderstorm. Plus our enhanced take on dealing with flight surface icing (both on-ground and in-air) which IMO makes FSCaptain a potent adversary for those who like to fly dangerously. ^_^

It's not an international airport, but KBBG in Branson Missouri has about 200 commercial operations per month. Folks dropping by to see the shows, I reckon.... It opened about 5 years ago, post FSX. Fun fact - the real airport sits on a man made plateau. Seems perfect for simming, but it's not even in P3D2, for what that's worth.

I've not set up my P3D2 AI yet (so many things to do!), but in exchanging notes with Roland today he's testing it and things look promising.

FSCaptain 1.5.0 Beta 2 works with P3D2. (I hope to make my first revenue flight after lunch today.) Run the full version installer and point it to your P3D2 root folder. You may have noticed that Pete Dowson has updated FSUIPC to 4.923; it's well worth snagging that regardless if you want to try FSCaptain or not. Instructions and notes on how to install & use FSCaptain are on our forum. Support may be slow over the next day or so as we're about to engorge ourselves with Thanksgiving goodness.... -_-