Wow.  Is this tread for real?  The product has only been on the market for a day maybe into it's second and there are requests to "fix it soon". Like take a deep breath, relax, go flying somewhere else.

 

JV is correct. 

 

This thread sounds a bit like the ENG crowd who got all upset over their town not being exactly modeled like it is on the ground because I road here should have been there, a small bit of woodland was missing or added, and where is this landmark or that landmark. 

 

Good liven lord!  The point has been made.  Everybody has heard this story, now lets' move on.

 

Yes, this thread is for real.

 

I wonder how you would feel if a large part of the area you live in, or like to fly in, got messed up because a texture replacement product you purchased replaced a truly "desert" colored texture with a much greener, unrealistic one?  You bet that I'd like this fixed soon.

 

My criticism is hardly comparable to complaints about a little town not being modeled exactly as it is in real life.  This green "desert" texture issue has affected a very large part of the U.S.

 

Some of you guys who criticize people who criticize a product really surprise me.  When I spend good money on something and I'm not completely happy with it, then I have a right to complain.  I post here because I'm curious if others are seeing the same problem or issue.  If you're not, then just say so.  If you don't have a problem with green desert textures, then just say so.

 

Again, I'm not blasting ORBX as a company here.  I've been complimentary of them in other posts and love most of their work.  I'm simply pointing out something that I consider to be a problem and asking that it be fixed.

Yes, yes, we trust your familiarity with the Southwest. I'm more than familiar with the Southwest, as I live in Albuquerque, NM myself. But, then again, that has no bearing on the issue.

 

It's a landclass problem. Period. This explains why the deserts in the Middle East and Africa look good--because FSX didn't try to cover the place with "shrubs."

 

Not only do the deserts in the Middle East and Africa look fine using GEX, but the U.S. Southwest looks fine as well, so that doesn't necessarily mean its automatically a landclass issue. 

 

On the other hand, you may be right in that perhaps a different texture call should have been used by FSX for the desert areas of the U.S. Southwest.  I'm not intimately famiiar with all the different arid or desert textures that could be called, so I can't say for sure.  I can say, though, that a bare desert texture such as what you see in the Sahara in Africa, or the desert texture used in the Middle East is not what should be used for the U.S. Southwest. 

 

Much of the "desert" in the U.S. Southwest is not truly desert like what you see in North Africa or the Middle East, but is actually classified as shrubland or semi-desert.  Even so, a shrubland or semi-desert texture should be less green then the one FTX Global provides. That's why the "semi desert sage" texture exists - it actually *should* be greener.

 

I'll admit, though, that I could be wrong.  Certainly, no one can say that the default FSX landclass is very accurate, so a better landclass can indeed fix things.

Good liven lord!  The point has been made.  Everybody has heard this story, now lets' move on.

 

I don't think anyone is being forced to read it, so its more for the reader to move on if desired. People are perfectly within their rights to continue a discussion if they so choose.

 

As a non-buyer without money in the game, I'm finding it quite interesting, and I'm filing it all away mentally for the planning of future purchases.

 

Early adopters...gotta love 'em...shaking out the issues - and non-issues -  for everyone else. Thanks guys, and keep up the good work.  :smile:

I suspect this product is attracting a lot of new customers who have seen the word "Global" and drawn all sorts of inferences from that.

 

To paraphrase what I said in an earlier thread, some people have not been able to manage their own expectations of FTX-G's capabilities. The green texture issue is high profile because it affects one of the most popular regions in all of flight simulation. Whereas it's true that landclass is partially at fault here, it is maybe surprising that Orbx didn't address more accurate textures in one of the highest virtual air traffic areas. Then again, there is the false perception that this region is all sand and red rock. For the most part, it is covered in low level vegetation, so the inaccuracy has been over amplified to some extent.

 

As far as Orbx being rude to customers, I think that is an unfair accusation in this instance. The product offer of FTX-G has always been that it comes in two parts, first the base product then optional landclass enhancements. It's therefore quite reasonable to point that out to customers and, let's face it, some of the OP's have been pretty rude.

 

My perception is that Orbx is aware of its customer relations shortcomings of the past and is really working hard on this. It would be difficult to imagine a better handled release than this one, from the volume of pre-release information right down to providing live updates of master file upload to servers. Ask PMDG to do all that :-) - or maybe they will at triple seven release time, Orbx having set such a fantastic precedent.

 

As for the product itself, well the fact that I have flown all weekend in unfamiliar parts of the world and plan to return to all of them says much about the quality of what's being offered here.

I wonder how you would feel if a large part of the area you live in, or like to fly in, got messed up because a texture replacement product you purchased replaced a truly "desert" colored texture with a much greener, unrealistic one?  You bet that I'd like this fixed soon.

 

Well I do live in such a "desert" area, and I do think it needs a bit of tweaking. However, I have also been an Orbx customer long enough to know that any issue of this nature will be addressed.

 

You only have to look at how far PNW and ENG have come since they were released. No other developer works as hard to keep everyone happy, which is next to impossible of course.

I honestly think people post moderately inflammatory feedback at the Orbx forum specifically to elicit and publicize this type of reaction from John. 

 

If someone came to my place of work and started yelling that my output was an "abomination", I would get pissy about it too. 

 

This product has been off for me as well, what with the lack of promised DX-10 compatibility, but as with a lot of FS stuff now, the first release is just the final beta, and the customers provide another round of testing feedback.

Again:

 

If Microsoft in their default landclass definitions chose to call the same texture in different parts of the world, that is, if MS chose to assign the same texture to a number of FSX 'tiles' that would have been presented in a better way by introducing two, three, four or even more different textures to cover those different tiles - how can someone blame a 3rd party texture replacement for it?

 

For a mere texture replacement a decision has to be made as to which texture yields the best overall visual impression for those tiles in question.

 

Additional textures that provide some visual differentiation for those tiles technically can only be called by an additional landclass replacement. But LC substitution is not what FTXG is all about.

 

Blame the landclass, not the textures!

It is not about LC, his attitude is not right.  Definitely I will not put money in their pockets. 

It is not about LC, his attitude is not right.  Definitely I will not put money in their pockets. 

 

Maybe not the friendliest, but I guess it's not his job to be friendly.

 

On a positive note, I really enjoy Orbx's version of Scotland!!

 

Great stuff!

Has anyone tried FTX Global with P3D ?

 

Does it have the same issues  with  the P3D updated landclasses ??

 

 

No other developer works as hard to keep everyone happy, which is next to impossible of course.

 

I think it would be safe to say that it is impossible to keep everyone happy.

Has anyone tried FTX Global with P3D ?

 

Does it have the same issues  with  the P3D updated landclasses ??

Yes

I'm sure sometimes Mr. Venema and others at OrbX can get a little frustrated by users like this:

 

http://www.orbxsystems.com/forum/topic/62028-terrain-not-right/

 

This user complains about the golf courses and other stock FSX quirks as though they were caused by Global - and then when John suggests he uses their Australia product for the custom landclass etc, the guy completely flies off the handle. If I was a support employee this kind of thing would be really frustrating to deal with.

 

I'm not saying it excuses behaviors or makes it OK to be an &@($*, just being devil's advocate I guess

 

 

This user complains about the golf courses and other stock FSX quirks as though they were caused by Global - and then when John suggests he uses their Australia product for the custom landclass etc, the guy completely flies off the handle. If I was a support employee this kind of thing would be really frustrating to deal with.

 

In another-life I worked product support for a few years - it's a tough way to earn a wage.

In this case, Mr. Venema did offer a very short explanation and suggest what additional product to look at in an entirely appropriate manner.

If the guy is unhappy enough to want his money back, then they should do that and just move on...

Maybe if JV had explained things like this, this incident might not have escalated the way it did.

I'll have to try that last one! I bet it will be exciting! Just the Dingo's Danglies, a perfect bouquet!Can I be Aussie now? Please?

 

I'm sure sometimes Mr. Venema and others at OrbX can get a little frustrated by users like this:http://www.orbxsystems.com/forum/topic/62028-terrain-not-right/This user complains about the golf courses and other stock FSX quirks as though they were caused by Global - and then when John suggests he uses their Australia product for the custom landclass etc, the guy completely flies off the handle. If I was a support employee this kind of thing would be really frustrating to deal with.I'm not saying it excuses behaviors or makes it OK to be an &@($*, just being devil's advocate I guess

There are days I would like the human race to be replaced by lawns, too. I'm glad I don't have to sell stuff on the Internet.