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fisheye

Iris software does it again

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IRIS Simulation Software

I would like to let everyone know that had sent in an email to Iris about not having a link for updates to my aircraft unless I purchased them again. It seemed I wasn't going to get any answer.  Then after a couple of months, to my surprise I got an email from David that stated that my message had been overlooked and that they were very sorry.  His personal message that stated that because of their over site that they were giving me links to ALL of their aircraft and I was free to download any or all of their offerings for no charge.  This has given me great pleasure to know that in this day and age that there are still people out there that care about their customers.  Kudos to David and Iris that are located in Australia at this link,  www.irissimulations.com.au  Plus they are having a 50% sale for the holidays still on their website page.  Norm

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Thanks for sharing this. Stark contrast to a few other developers who thinks the customers are a bunch of #¤"&?! Nice to hear. I'm heading over there now. I've been having a keen eye on the C-27 for some time now.  

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The IRIS C-27 is now called the "Battlefield Airlifter" must have been a copyright problem using the Spartan name.  I have it and it flies great.  I used the Coast Guard livery and flew at 300 ft. along the San Diego Coastline just off shore looking for surfers that were in trouble.  Smooth as glass and takes a little bit of study to use the startup procedure.  Enjoy, it is also on sale.  fisheye

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C-27 is installed and up and running!

 

Also found some great freeware on their website. IRIS rocks!

 

Took their F-20 Tigershark for a low level flight in ORBX FTX Norway. Cruised along @ 1350 kts for 200nm and Prepar3D kept the terrain and autogen up to speed all the way. Lockheed Martin have done an amazing job for sure!

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Thanks for sharing this. Stark contrast to a few other developers who thinks the customers are a bunch of #¤"&?

I'd be interested to know which developers you're referring to so the rest of us have an idea who we might want to give more careful consideration to before purchasing from them.

 

Nice thing to hear about Isis taking care of their customers. I've always regarded them, PMDG, RealAir, and Level-D as having great customer support.

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Thank you for sharing.  I have never owned an Iris product.   Just had a quick look at there site,   maybe i'm silly but its not the easiest to navigate around,  i can't find any big pics of there aircraft to look at.   :lol:   With the sale i am deffo interested though,  will look some more 

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Here ya, some BIG pictures (3840 x 2160) of the C-27 in P3D:

 

cb3cba894c96c683cad8909ddbfbd998.jpg

 

1096a20dbcecb0abad87f47f5b3e06d1.jpg

 

65c25ebe335a6225c2d37ff584a8fe1c.jpg

 

4f3cb8adb09bb8f79e8ddd71865cd231.jpg

 

8c45f2839a0eb2e888d4972453ed3392.jpg

 

Cheers, Rob.

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Anyone get/got their Avro Vulcan? Opinions?  I'm keen to get one as the last one was a ported JF offering, which kept continually nose-diving.

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lol Thank you Rob.      Its the only way to make a purchase you know,    Systems depth?  Na,  give me big pictures any day :lol:

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I'd be interested to know which developers you're referring to so the rest of us have an idea who we might want to give more careful consideration to before purchasing from them.

 

 

I'll avoid opening that can of worms, but if you hang around these forums long enough you'll see them pop up from time to time.

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I'll avoid opening that can of worms, but if you hang around these forums long enough you'll see them pop up from time to time.

 

Than why mentioned  that in the first place and  than you go ahead and still refer back to it  again

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Rob,  I tried to find a way to attach a picture to this email but couldn't figure it out from the tools above the reply window.  ???


In answer to Poppet's question on larger pictures, if you click on the small picture of an aircraft on the Iris site you should see a click spot that says MEDIA.  This will bring up thumbnails to click on to see a larger picture or a video like the one below of the Avro Vulcan.  click here:

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Than why mentioned  that in the first place and  than you go ahead and still refer back to it  again

 

Why wouldn't I? It's a matter of personal opinion, so who cares. Make up your own mind. Usaully, if you haven't got anything nice to say about someone, it's better to just shut up.

 

The point is fisheye has mention something positive about a developer for a change instead of ######ing and complaining about everything that's wrong with this and that. It's a nice gesture, and I showed my support by buying the C-27.  

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+++1 simmerhead, well said.

 

Is there an issue with Iris, because I've just tried to purchase 3 of the Airforce Series,and cannot get past the Confirm Order screen? Keeps going back to screen 2.

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I bought the C-27 from FSS so I don't know, sorry. I just use on store for simplicity and security reasons. My credit card info was hacked from another FS store two years ago (Don't know which one - I used the credit card on 7-8 differnt places) , and since then I've been very careful. If it isn't on FSS I don't buy.

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I bought the C-27 from FSS so I don't know, sorry. I just use on store for simplicity and security reasons. My credit card info was hacked from another FS store two years ago (Don't know which one - I used the credit card on 7-8 differnt places) , and since then I've been very careful. If it isn't on FSS I don't buy.

Thanks for that pointer. I've decided getting any support from Iris itself is a waste of time as I cannot make a purchase or get an answer. So, I'll pass. Not worth the hassles. 

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Yep, these small developers have no support staff, and if they have gone skiing for the weekend we're stuck. Another good reason to buy from a retailer, instead of direct. Thing is, those who make a living from addons usually work when I work. I sim late at night, and mostly during weekends. Nothing wrong with it - I don't see how they can do it differently. Try getting support from Microsoft or Apple...

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@simmerhead

 

Yes, I thought that could have been the case, but surely in this day and age, there are automated check-out systems in place that does not require staff manning. And I also took into consideration it being an Australian website, they'd be away for the long week-end with Australia Day on Monday. I cannot even complete a purchase for 3 items I'm trying to purchase from them, so even if one chooses to support a small developer, one gets thwarted.

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Rob, I still can not find a way to upload an image or jpg to my replies.  I click on the Image button in the toolbar but all it does is come up and freeze.  It won't even let me close the popup so I have to do a refresh to clear the popup.  What am I not doing right?  Adding the video was a snap and I have been a computer consultant so I can not figure out why you can do it and I can't.  Norm

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Rob, I still can not find a way to upload an image or jpg to my replies.  I click on the Image button in the toolbar but all it does is come up and freeze.

 

The images I provided are linked to my web site (Image link - they are not uploaded).

 

You can attach a file (click on More Reply Options) button (below this text box).  Just tested ... hopefully you see that attached file.

 

Cheers, Rob.

Edited by firehawk44
Attachments not allowed for Members

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Rob;  No Joy;  on the "more options"  I get three choices,  Enable emoticons, Enable signature, and Follow this topic.  When I click the Image button on the task bar it freezes no mater what I type in to the text area.  I tried "My Media" button but that wants pictures I have uploaded to Avsim.  It must be something in my settings or firewall or ??  causing this to happen.  I give up for now.  Thanks to trying.  Norm

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Norm,

 

Could be a browser issue or anti-virus software or well just about anything to be honest.  

 

About all I can offer is that I use Chrome and doesn't have any issues with AVSIM web site.

 

Cheers, Rob.

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Rob;  I tried using google chrome on this reply plus turning off my firewall and antivirus.  Nothing seems to help because the only thing that happens is that the image dialog box doesn't freeze and I am able to close it but it doesn't work other than that for uploading an image.  I am at a loss right now.  There must be something easy that I am missing and that is not out of the realm of possibilities at my age of 76.  Thanks again for trying to help.  I even tried the BBCode Mode, Unformat plus Special BBCode to no avail.  Is the Image button the only thing you use to upload an image?  Could you detail your steps so I can make sure I am not missing something simple. Norm

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