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jetsmell

Fed up with my download

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I'm just fed up with Flight 1 and their download procedures and am wondering if I'm the only one. I go to any other store and there are no problems. I buy an add on download it , use it, end of story.

I purchased Ultimate Traffic 2 , I downloaded their ' special ' down-loader. After several attempts it finally downloaded UT2. I disabled Windows Firewall, Nod 32, even Malware bytes.

In compatibility mode I chose Windows 7 ( I have Windows 10 ) which works with everything else I have. Under ' Security ' I added ' Everyone '. and I included ' Administrator Rights '. So I go to open it , I hear the tower fans powering up , but nothing happens. I really don't know what else to do.

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Hi jetsmell

Same experience - I feel your pain. I now use FlashGet for all my large downloads. Once you get used to how to use it, it's very good and very reliable. Been using for over 2 years now and never let me down. I can even interrupt a large download like ORBX Global, shut PC down, go out for something, come back home, start PC, start FlashGet and it'll carry on as if nothing has happened. I like it.

 

Rupert

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I bought a couple of aircraft from Flight1 this past week and absolutely no download, install issues, etc..  Same with previous purchases. 

 

Perhaps I've been lucky, but in this big-wide world of flight sims what works for one can be an epic fail for someone else.

 

Sorry to hear about your issues  BTW, while not specifically Flight1 related is you flight sim outside of the Program Files (x86) directory? 

 

Perhaps it's a placebo effect, but I've had zero install issues since I put my flight sime files in their own directory.

 

Ernie

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I'm on the other side of the fence, I came back to the hobby after 4 years or so of a hiatus, reinstalled all my add-ons purchased years ago without a hitch whatsoever, i was quite impressed as i haven't used the system in years yet all my add-ons purchased installed without any issues at all.

 

P.S  although i didn't use their "installer", i just used the other option available on their site, "main server download" i believe it is.

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" BTW, while not specifically Flight1 related is you flight sim outside of the Program Files (x86) directory? "  It's outside of C Drive.

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I've had "issues" as well. I recently had to reinstall the GTN750 and I ran into a reactivate limit thingee.  Quite frankly I find their procedures all a pain as well.

 

I understand that this stuff is most likely for security reasons but that still doesn't mean its not a pain.

 

I wonder what would happen if they go out of business, how will products be supported, reinstalled, reactivated?  Just saying.

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Flight1 = PIA

 

Due to having to have some of Their products I have to live with it I guess

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Downloading from Flight1 has never been an issue for me and the install process while a bit of a pain is still simple and fast.

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After several more attempts I was finally able to get to the payment page. That went well and was able to finally able to download UT2. It brought up the UT2 pop up that shows the various things that can be done . I then went ahead and downloaded the power pack and the summer of 2013.
 Now nothing works again. I get a quick pop up that reads ; Error setting up flight options. Is not set as an instance to an object. THE NIGHTMARE CONTINUES !

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Stopped buying downloads through Flight 1 about 8 years ago.  Only bought their boxed products, which were "headache" free.

 

As download installers go I think the "crown" must go to Earth Simulations for "nightmares", quite possibly one of the reasons helping to put them out of business.  Flight 1 in my book run to second place.

 

It's all about copyright paranoia I guess, which you can't really blame them for....just leave me out of the equation.  I can live without.

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funny have had very little trouble downloading or re downloading  their products,but I have not purchased from them for about 8 yrs, so thing may have changed,sadly their attitude towards P3d and its users left a bad taste in my mouth and the word "paranoia" is a perfect description of their attitude towards P3d in my humble mind

peter

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I've been using Flight1 installers for years, with dozens and dozens of different add-on products from FS9 right through P3D, and never had any problems at all. As long as you keep the license key files in a secure place on your hard drive, re-installation is a breeze.

 

For very large files (like UTX) Flight 1 does have their own download manager (I forget what it is called, but there is a link to it on the UT product pages). The manager will handle the download of large files ensuring that they come through error-free.

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I never had a problem with Flight 1 Installers either,  For me its just click, Download and Install.  Sometimes i might have to reactivate my Key, in that case i use the Instant facility they have on the support page, takes seconds and you have your new key 

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Not just with downloading:  Ever try to do a re-install with Flight1 products?  

 

I avoid them at all costs.  I got a new SSD and had to reinstall FSX-SE.  All other downloads from multiple vendors was simple and painless.  For the GTN I had to redownload through F1 and it was a battle royale.  It literally took me days to get done because I was missing a credit card number of an older card.  I ended up sending them several scathing letters but they didn't seem to care at all.  Lesson here is unless the produce is exclusive to F1 buy it elsewhere and seriously consider if you want it at all.

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After several more attempts I was finally able to get to the payment page. That went well and was able to finally able to download UT2. It brought up the UT2 pop up that shows the various things that can be done . I then went ahead and downloaded the power pack and the summer of 2013.

 Now nothing works again. I get a quick pop up that reads ; Error setting up flight options. Is not set as an instance to an object. THE NIGHTMARE CONTINUES !

 

 

Did you install UT2 in the main FSX folder?

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HI Folks,

 

While most of my experiences with F1 have been good - lately I've been pretty disappointed... Many - of the older Flight1 products are not compatible with Win10 - as the old Flight1 wrapper will not run... Granted - the specs never listed Win10 as a supported OS - but - it's still pretty frustrating not being able to use your purchases because of the Flight1 proprietary wrapper system... If the underlying product doesn't run in Win10 - that's my issue - but their security mechanism shouldn't prevent me from trying... I want my Dreamfleet GA Aircraft and Paul's 727 back...

:)

 

Regards,

Scott

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I avoid them at all costs. I got a new SSD and had to reinstall FSX-SE. All other downloads from multiple vendors was simple and painless. For the GTN I had to redownload through F1 and it was a battle royale. It literally took me days to get done because I was missing a credit card number of an older card. I ended up sending them several scathing letters but they didn't seem to care at all. Lesson here is unless the produce is exclusive to F1 buy it elsewhere and seriously consider if you want it at all.

There is a link on the F1 customer service page. If you click on it, and provide your email address, they will send a list of every F1 product you have ever ordered under that email - including order number and the last digits of whatever credit card you used to order each product. (Required for reinstalls).

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From what I see you either love F1 or you hate it , with no in between. I've been trying to install it in the FSX Folder. My next move shortly is to try it in safe mode.

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In compatibility mode I chose Windows 7 ( I have Windows 10 ) which works with everything else I have. Under ' Security ' I added ' Everyone '. and I included ' Administrator Rights '. So I go to open it , I hear the tower fans powering up , but nothing happens. I really don't know what else to do.

I'm not understanding why you do all that mucking around fussing with admin permissions compatibility whatever else? Why not just *double-click* the setup exe? Seems to run on my Win10 box.

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There is a link on the F1 customer service page. If you click on it, and provide your email address, they will send a list of every F1 product you have ever ordered under that email - including order number and the last digits of whatever credit card you used to order each product. (Required for reinstalls).

 

I eventually found that link but it was not entirely obvious to me at the time I was trying to reinstall.

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F1 Support suggested that I try safe mode with networking, made sence to me, but for some reason Windows 10 won't allow me to have safe mode with networking , just safe mode. Still at a lose.

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Can you go to the sim program folder, with explorer, right click, properties, security, edit, select Users group, check the Modify permission, and see that Write is added when you do that, Apply, OK. Copy the setup program to the desktop right click run as admin from there complete re-install. If that's still not working, add a new Windows user log in as that user and run the installer as admin from there.

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It's been about five days of trying to download my Ultimate Traffic 2 and still nothing. I remembered that I had Traffic 360 from Just Flight so I figured that I would download it and I did without a flaw just like all my other add ons except from Flight 1. It was a breath of fresh air downloading from Just Flight. Flight 1 has good products , but they're worthless to me if I can't use them after paying money for them. I have read that some of the guys here say that downloading from Flight 1 is so easy. Maybe you are the owner of Flight 1 or are a relative, either way I know the difference and to me that's what's important. In the mean time I will spend about a half hour of my life everyday until I finally get it.

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What is up with Flight1?

 

I thought I would also mention that their boxed add ons can also be a major PITA.

I own the disc version of UT2 and Audio Environment.

 

Audio Environment usually takes almost 10 mins until the dvd drive is able to read the disc.  You can hear it constantly speeding up/slowing down after inserting the disc.  It's as if the dvd drive is having a hard time being able to read the disc.

I know I'm not the only one with this issue.  I remember reading online where someone else had the same problem and gave up.  I did message the person and told him to let the disc sit in the drive for a while.  Hope he got it working.

 

UT2, I never really had issues with until recently.  I spent an entire day coming back and forth trying to get the dvd drive to read it.  I must have tried at least a dozen times with no luck.

Finally, the next day, I thought I'd give it a try again, and it finally worked.

 

My dvd drive is fine.  There is nothing wrong with it.  This only happens with 2 of my Flight1 discs.  I tried a bunch of other disc add ons with no issue.  I still plan to install my disc version of UT and GEX.  I never had any problems with those in the past..  I hope it stays like that.

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