I purchased Nassau X from Aerosoft recently . . . and now I find myself facing a host of issues. I've not experienced any serious issues with previous Aerosoft scenery purchases. I have been trying to troubleshoot the cause of a bothersome extensive shadow on and around the Nassau X scenery. I have uninstalled and reinstalled the software. I have even un-ticked other add-on scenery in the Scenery Library area. Still, nothing has changed. I am now unable to access the Nassau X Configuration Tool (I can click on the icon bar, but nothing happens). The Aerosoft forum was not able to offer any useful advice. I have decided to seek assistance here. Does anyone know what may be going on here?

This is a bad airport with FPS..its a dog. ITs  a tiny airport and robs fps... 

 

Its a waste of money.. 

 

 

This is a bad airport with FPS..its a dog. ITs a tiny airport and robs fps...

Its a waste of money..

 

That's bad news.  I was hoping for a good airport there.  It's a nice flight over from Florida.

I am a little disappointed with the scenery FPS-wise. I just uncovered the shadow problem. I had to uncheck the ground scenery shadows box.

Aerosoft has some of the worst Scenery I've ever come across. The AG exclude, low res textures, lack of Ctrl-J jetways etc, I really have had it with their products. I stick to ORBX FB, FSDT and FlyTampa and I'm never disappointed.

I still can't access the configuration tool to change my options!  :mad:  I really wished FlyTampa or LatinVFR had considered the Nassau Intl. addon scenery. They would have designed a far more superior product!  :smile: 

 

In fact, I would have even considered ImagineSim if they had bothered to update their Nassau Intl. scenery product!

Ever notice the when taxiing on the apron it takes a load of throttle and it thinks its dirt? Well, that's because ADE shows it as having NO apron at all. I contacted IDS and they said their "techs" couldn't replicate it. 

They told me that my shadows issue couldn't be replicated as well. I discovered the "fix" after spending a lot of time fiddling around with FSX.

Not too happy with them....

I haven't had an issue with it,but because its Aerosoft talk to Mathis. He'll get onto IDS. Also guys video your issue upload it to youtube and email it to support I found that works the best. If your atleast a 600 series Nvida user shadowplay works great and its free

 

 

I haven't had an issue with it,but because its Aerosoft talk to Mathis. He'll get onto IDS. Also guys video your issue upload it to youtube and email it to support I found that works the best.

 

Agreed.

This is their apron. 

I was able to obtain a refund from Aerosoft for NassauX myself.

 

Could no open the config manager which I was told was not compatible with Windows 10.

 

I also had no windows in the terminal which they reproduced and processed my refund.  Good service by Aerosoft.

 

I will not buy another scenery by IDS though.

I was able to obtain a refund from Aerosoft for NassauX myself.

 

Could no open the config manager which I was told was not compatible with Windows 10.

 

I also had no windows in the terminal which they reproduced and processed my refund.  Good service by Aerosoft.

 

I will not buy another scenery by IDS though.

The scenery is very old, and I don't think the stated requirements say it's compatible with 10 so not really their fault.

 

 

not really their fault

 

Yes that was my fault for not reading the requirements  (I learned my lesson to ALWAYS read the requirements).  The reason for the refund was I have no glass in the Terminal which in my correspondence with support said they could reproduce so they offered my a refund or a credit for another addon.

 

I must say the support was top notch.  I really liked the scenery just too many little bugs in it for me.