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Effective immediately - restrictions on downloads of FSS transferred licenses

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I actually got an email, because of already have the OD account.  I hate to say it, but it doesn't bode well for ORBX to be placing restrictions like this.  They are the leading scenery makers, and they had to see something like this coming.  So many people out there have invested a lot of cash in their products and with paranoia running rampant online, I can blame people for wanting the peace of mind of backups.  It just seems like now we have to put so much faith and trust in ORBX to handle the accounts to ensure that everyone has everything they need at anytime.

 

I see the pros and cons of it all, but for this restriction to be put in place like this (despite being touted as temporary), is definitely gonna cause backlash and it wouldn't surprise me to see a great many people writing in their forums about how they have issues downloading.

 

Glad I have X-Plane installed....zero worries there.

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Ridiculous.  ORBX themselves caused this issue by rendering all of the FSS installers useless.

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It looks restrictive but I think we have to accept that our faith to the cloud will have to increase. 

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From what others have said here on AVSIM, it seems as if anyone who's post even hints at being negative will run the risk of being banned from the ORBX forums.

 

I only hope the security they have in place to protect customer information is good - but one never really knows.  Like other places, a number of FS purchase venues have been compromised over the years.

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What goes around comes around...

 

Not honoring the installers people already had downloaded from FSS in FTXC3 was a bad idea. 

 

It kept me from converting to FTXC3 as I can't be bothered with download everything yet again. 

 

But life goes on... 

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You can create an OD account, update to FTXCv3, get the very latest ORBXLIBS installed ... the exciting part starts no earlier than with your license transfer from FSS to OD.

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I have upgraded to Central v3 but won't be migrating my purchases across from FSS just yet. I can therefore, as I understand it, still run the FSS wrapper installers as normal, should I need to. Will migrate once this settles down a bit.

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I have upgraded to Central v3 but won't be migrating my purchases across from FSS just yet. I can therefore, as I understand it, still run the FSS wrapper installers as normal, should I need to. Will migrate once this settles down a bit.

Yes, and not receive any updates for your products at all.

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I've got the email from JV earlier this morning. This would not create a problem for us the customers if FSS, according to the ORBX's request, allows their servers to continue validating the downloads of the previous purchases with the current customer's installers in backup. If that is not the case, it would be a big issue for everybody, because once you own a product you have the right to have it at any time, don't you?.

Cheers, Ed

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Yes, and not receive any updates for your products at all.

 

Not true. If you own it in FTXC3, you will get the updates even if you install from the FSS wrappers. 

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Not true. If you own it in FTXC3, you will get the updates even if you install from the FSS wrappers.

 

Except for the very latest updates which are tied to licenses held in OD. Older updates, from the pre-OD era are no problem, AFAIK.

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...because once you own a product you have the right to have it at any time, don't you?.

Cheers, Ed

 

Depends on the EULA, and if the company goes bust you might be out of luck... 

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Depends on the EULA, and if the company goes bust you might be out of luck... 

 

EULA?, give an example please, everyday we should be open to learn something new. If the company have the risk of going down, something that could happen even to the today's best companies in the world, that could help to explain the behavior of the people who wanted to have their backups at hand under the new system, just human nature.

Cheers, Ed

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The one thing they don't acknowledge in their e-mail is that FTX Central 3, in its current version, sometimes prompts you to update installations that are actually current.  That happened to me with both Open LC NA and Vector - and in the case of Vector, the result was a couple of duplicate files that prevented me from running the Airport Elevation Correction routine.  I had to uninstall Vector, then download and reinstall it from scratch.  So that's a couple of instances of server demand that was created by small bugs in FTX Central itself.  Not a big deal for me to take care of, but it might have been better if they'd acknowledged that in their e-mail instead of mainly faulting customers for being unreasonable.  Not the first time I've disagreed with Orbx on customer communications, so I suppose (and hope) they'll take it in stride.

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What a mess! I stayed out of it so far as I am using the new central, but haven't transferred yet. Observing what's to come...

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I wouldn't call it a mess - a pretty predictable level of bugginess for such a major overhaul, and I wasn't inconvenienced in a big way.  Overall I like the way it works and I'm happy to have made the move. That said, I made the move sooner than I ordinarily do in the case of a big revision, and there's no penalty for holding back a bit.  If I had it to do over, I would have waited another week or two myself.

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I usually don't post the same post in two topics but this may be of interest for everyone who is upset about the daily limit and everyone who, for some odd reason, want backups of all their installers so I am posting this here too:

 

For those who wonder how the heck they are going to reinstall all their ORBX products in case of a sim reinstall or a new PC or whatever when there is a daily limit: John just posted this on the Orbx forum:

 

There is no need to backup installers if you backup your entire ORBX directory before a sim re-install, system rebuild or OS re-install. Just copy the Orbx folder back into the sim root folder, run FTX Central V3 and everything is taken care of automatically. The only thing that needs a re-install is FTX Global because it replaces default textures.

 

As I've said many times, this is the preferred way to reinstall ORBX on a sim and FTX Central V3 is designed to detect everything in the ORBX directory and do all the management for you. That's the beauty of the new system.

 

Life couldn't be easier. Not only do you not need backups of installers, you don't even need to redownload installers for your products when doing a reinstall or even a new system build. Praise be FTXC3.

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There is no need to backup installers if you backup your entire ORBX directory before a sim re-install, system rebuild or OS re-install. Just copy the Orbx folder back into the sim root folder, run FTX Central V3 and everything is taken care of automatically. The only thing that needs a re-install is FTX Global because it replaces default textures.

 

Now, that is impressive! 

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FTX C3 is certainly not a mess. I transferred from FSS to OrbXDirect  a week ago without a major hitch and I happily fly since. The new system is obviously rather pleasant to handle. There are corrections to be made, a service patch is coming, as some customers have issues. So you may want to wait for it if you are unsure. FTX C2 works all right still. 

 

Parallel to that, OrbX had an unsustainable overload of access as a lot of people redownload everything they own.  Why ? Some thought they had to. They hadn't. Some like to have everything at home. They hadn't either . See Jeroen's post above. 

 

 

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For those who wonder how the heck they are going to reinstall all their ORBX products in case of a sim reinstall or a new PC or whatever when there is a daily limit: John just posted this on the Orbx forum...

 

Jeepers creepers... if he had only mentioned this method in his initial post, methinks all this gnashing of teeth could have been substantially avoided.

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Jeepers creepers... if he had only mentioned this method in his initial post, methinks all this gnashing of teeth could have been substantially avoided.

 

The daily limit wasn't imposed until today.

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From what others have said here on AVSIM, it seems as if anyone who's post even hints at being negative will run the risk of being banned from the ORBX forums.

 

 

You may listen too much to the usual suspects, why don't you go and check yourself... A lot of people has expressed their disagreement and nobody was banned so far :smile:  ! John V has engaged a rather lively debate there. 

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You may listen too much to the usual suspects

 

Hello Dom,

 

If you know me, or of me, you'd have a little more insight into my comment.

 

I wish you the best.

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