Egbert Drenth

Aerosoft CRJ?

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Hi all,

A few months ago, I bought the Aerosoft CRJ just after release.
After only 1 flight, I parked it in the (maintenance) hangar and never looked back.
Since it is a while ago, what is the current state/verdict?
The messageson the Aerosoft forum are a bit ambiguous. What's your opinion?

Egbert

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The developer of it has taken over a month to solve the NAV issue, and he recently posted a message on the forums saying it was fixed and now being tested. I have my doubts it will ever be functional.

For me, I have uninstalled it on my machine. 

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As I understand from the forums, the next round of fixes (including the dreaded nav tracking bug) is currently in the hands of their testers. They are hoping to finish testing on thursday then they will create the installers. Also mentioned that there are multiple holidays in Germany this week so this timeline may be pushed back :)

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I am disappointed in the entire Aerosoft Brand.  All their products have more bugs than I can handle.  I had the Airbus and Twotter but they kept releasing patches and updates non-stop.  I got tired of installing them all the time.  Make a solid product like PMDG or A2A quality.  I suggest you read the forums on aerosoft about this product.  From what I can tell it is hit or miss.  Some things have improved and some have not.

I am not spending my hard earned dollars on this addon.  I waited so long for this CRJ and delivery was a dud.

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I don't know what is going on on your systems. The CRJ is working perfectly on my system (v1.10 on P3Dv4.1). I did not have one flight going belly up with it. For it's price it is great value in my opinion and makes me a happy simmer. Similar for the Otter.

Maybe you should put the money you spend on PMDG/FSL/A2A products vs. the one you have to spend on AS products into a fair relation.

Regards
Frank

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Works well enough for me. Obviously not on the same level as the likes of PMDG but I still have fun with and enjoy flying it.

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I have been flying the CRJ almost daily since it came out and it has been stable since the last patch a few weeks ago.

Richard

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I was wondering the same thing as Egbert.  Although I haven't bought it yet.  Would like to but I have reservations.

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55 minutes ago, mdata said:

I don't know what is going on on your systems. The CRJ is working perfectly on my system (v1.10 on P3Dv4.1). I did not have one flight going belly up with it. For it's price it is great value in my opinion and makes me a happy simmer. Similar for the Otter.

Maybe you should put the money you spend on PMDG/FSL/A2A products vs. the one you have to spend on AS products into a fair relation.

Regards
Frank

It's always funny when the guys who have it "working perfectly" have to come and gloat here.. yes, we know, we are glad it's working for you. 

There is clearly bugs in the CRJ and it's not working for 95% of us.

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22 minutes ago, Mitch24 said:

It's always funny when the guys who have it "working perfectly" have to come and gloat here.. yes, we know, we are glad it's working for you. 

There is clearly bugs in the CRJ and it's not working for 95% of us.

Nobody is gloating, the OP asked: 'What's your opinion?' People are posting about their experiences with it, as they were asked to.

So here goes... it works okay on my PC too, although I must admit, if I was having problems with it and saw on the forums that the developer was writing about having a holiday instead of getting on with fixing what I'd paid for, I would be very p***** off with that developer. Why doesn't he just write 'f*** you, my holiday is more important than you getting what you paid for, and I'm spending your money on that holiday too hahah', because he might as well have done with an attitude like that. Anyone with any sense of business decency would postpone any holiday and sort out their customers first, not sod off on a break and leave them hanging. Pretty disgraceful customer service, and it won't do Aerosoft any favours.

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Nicely summarised, Al. Glad I did not jump at this when it first came out. I thought I'd wait 4-6 months, and seems it was worth it.

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2 hours ago, mdata said:

Maybe you should put the money you spend on PMDG/FSL/A2A products vs. the one you have to spend on AS products into a fair relation.

The price we pay usually reflects systems depth, not amount of bugs present.  The low price shouldn't mean that we are getting a ton of bugs but they'd all magically be gone if we payed PMDG prices. Bugs are a result of code, not price.

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3 hours ago, Chock said:

Nobody is gloating, the OP asked: 'What's your opinion?' People are posting about their experiences with it, as they were asked to.

So here goes... it works okay on my PC too, although I must admit, if I was having problems with it and saw on the forums that the developer was writing about having a holiday instead of getting on with fixing what I'd paid for, I would be very p***** off with that developer. Why doesn't he just write 'f*** you, my holiday is more important than you getting what you paid for, and I'm spending your money on that holiday too hahah', because he might as well have done with an attitude like that. Anyone with any sense of business decency would postpone any holiday and sort out their customers first, not sod off on a break and leave them hanging. Pretty disgraceful customer service, and it won't do Aerosoft any favours.

Yeah, but you know, its the Aerosoft forums. You breathe and they ban you

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Quote

It's always funny when the guys who have it "working perfectly" have to come and gloat here.. yes, we know, we are glad it's working for you. 

There is clearly bugs in the CRJ and it's not working for 95% of us.

Gloating, hm? I had to look this one up - not being a native speaker.

Gloating, wow -- you're insinuating I had bad intensions ...

No, it was not my intention to gloate over you. I installed it out of the box and it was working. Yes, I had issues with v1.05 - the first version I installed: it was difficult to keep it on the glideslope with not having autothrottle capabilities. But this has improved a lot with v1.10 - the version I am using to date and which I stated was working for me. Other than that I had nothing to complain, hence my statement from above.

Besides, I doubt the presumption that it's only 5% for whom this aircraft works. I assume that a lot of people simply do not need or want to speak up since the CRJ is working for them as well.

However, I understand that frustration takes over if one tries to make something working with all good intentions but you feel not being heard or being served too slow.

 

2 hours ago, Milton Waddams said:

The price we pay usually reflects systems depth, not amount of bugs present.  The low price shouldn't mean that we are getting a ton of bugs but they'd all magically be gone if we payed PMDG prices. Bugs are a result of code, not price.

I absolutely agree. On the other hand I cannot a see a ton of bugs in this product. In a relative short frame of time the dev has ironed out more bugs than other developers have left untouched in years after having released their aicraft - the C... teams are an infamous example, I think. With the CRJ we are not in that bad a position, to be honest. In my opinion we have seen worse aircraft for this price.

Regards
Frank

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9 minutes ago, mdata said:

, to be honest. In my opinion we have seen worse aircraft for this price

No doubt.It

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It's a nice aircraft for the money but the NAV bug makes me park it. I appreciate they are working to fix it but they have 1 guy (Hans) that does all the work. It isn't his only job. The busier he gets with his other job the less attention the CRJ gets. I am still being patient but it is wearing . The cost is what makes me more patient. If it was a PMDG or FSL aircraft that cost over 120$ I would be a lot less patient.

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Thanks for the info!

I guess I'll wait for the next update and take it from there.

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On 10/23/2017 at 0:04 PM, Milton Waddams said:

The price we pay usually reflects systems depth, not amount of bugs present.  The low price shouldn't mean that we are getting a ton of bugs but they'd all magically be gone if we payed PMDG prices. Bugs are a result of code, not price.

 

Wait? What?  You mean to tell me there are more intelligent people out there- I'm not the only one? 

LoL

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On 10/23/2017 at 10:03 AM, Mitch24 said:

It's always funny when the guys who have it "working perfectly" have to come and gloat here.. yes, we know, we are glad it's working for you. 

There is clearly bugs in the CRJ and it's not working for 95% of us.

When you say " 95% of us" Are you referring to yourself, your cousin, your wife, your son, and another little friend? 

Cause, if you go to the developers website, you will notice thousands of satisfied customers...and if they have an issue, they ask for help,and they are helped.  (smile)

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On 10/23/2017 at 1:16 PM, Mitch24 said:

Yeah, but you know, its the Aerosoft forums. You breathe and they ban you

I have never seen anyone banned; unless they  start posting foolish, offensive posts...then , yeah.. of course you will be banned- like any other forum. And, by your 24/7 bashing of Aerosoft here at Avsim, it's very easy to tell why you were banned. (or about to be banned). Play by the rules- you live... Play by: "it's my way or the highway." and you will be kicked to the highway very quickly.   (smile) 

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On 23.10.2017 at 5:08 PM, Chock said:

Anyone with any sense of business decency would postpone any holiday and sort out their customers first

I don't know in what world you live, but life comes before work in mine. And I as a customer can certainly wait a few weeks when someone goes on his well deserved holiday.

Developers are not your personal serfs that sold all their freetime away when you bought their products.

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13 hours ago, joemiller said:

When you say " 95% of us" Are you referring to yourself, your cousin, your wife, your son, and another little friend? 

Cause, if you go to the developers website, you will notice thousands of satisfied customers...and if they have an issue, they ask for help,and they are helped.  (smile)

how do you know its 1000s... here we go with this marketing spool again..

for example today ryanair on average will carry 310,000 passengers.  That doesnt mean today they have 310,000 "happy customers"

The same as FSL has sold over 1000 of its a320s.. that doesnt mean they have 1000s of "happy customers"

I wish people would stop believing this corporate rubbish... I can guarantee you there isnt 1000 happy crj customers.  

 

 

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1 hour ago, Farlis said:

I don't know in what world you live, but life comes before work in mine. And I as a customer can certainly wait a few weeks when someone goes on his well deserved holiday.

Developers are not your personal serfs that sold all their freetime away when you bought their products.

Well, since you ask, I live in a world where there is something called the Sale of Goods and Services Act of 1979 (with subsequent amendments to it for online selling). It is a very long and complex Act but if you are curious you can google it and read it (it's very boring), but it is one to which the sale of goods and services in the United Kingdom from anywhere in the European Union are subject since there are numerous trade agreements between European Union members which govern whether the rules apply, which in this case, they do. 

The relevant thrust of it in this case is: 'Goods must be of merchantable quality', which is a fancy way of saying that they have to do what they are sold as being capable of doing and if they don't, then it is a breach of contract between the buyer and the seller. If anyone has ever managed to get around a breach of that contract with the defence that they 'fancied a bit of a holiday', then it'll be the first I've heard of it and it will make for some interesting legal cases in the unlikely event that is deemed to be an acceptable precedent for a defence lol. I can just see it now: 'Yeah, I know I shot that bloke, but I was on the way to the airport for my jollies, and I was a bit late for my flight y'see M'Lud, so then what happened was this...'

So no, they didn't sell all their free time to me when I bought the product, but they did enter into a contract to deliver a product which is supposed to do what it is sold as being capable of doing, and if it doesn't, then that is nothing to do with me regarding them as my personal serfs, but everything to do with an Act of Parliament relating to commerce in the European Union, and the last time I checked, Aerosoft and I were both in the EU, so as a result, they are subject to it when selling stuff to someone in the UK.

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Just to put this whole holiday thing straight. 

Valid points all around in the above posts but....

Aerosoft is the distributor and seller of the CRJ. The people who work at Aerosoft, the ones that make the installer and push it to the servers, are employed by a german firm that must obey German work laws. If the contracts they have state that they have the right to have a free day from work on a national holiday then it is just that. I guess everyone who is employed by someone else can see the personal benefit in this. As soon as these peope are back at the office, after the national/state holiday, they will do their work again. I even go as sofar as to say this is EU law and also applicable in the UK.

Hans himself does not do holidays and if he has them he works on his own projects, the CRJ for example, nevertheless. 

Hope that clears up the holiday reference. 

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Didn't he have 7 years to have a holiday... Maybe after releasing a complete flop,  going on holiday wasn't the most sensible of ideas, but it will sure make people dubious of buying any product designed by him again.

Maybe he's gone to Malta to the see the BBS duo.

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