I'm sure this will come as no surprise...FSPilotshop BBB rating is F.

https://fselite.net/news/an-update-on-the-current-situation-with-fspilotshop/

Just saw this posted on another site:

https://www.facebook.com/SimWorksStu...91215974317935

Well, this doesn't look good. I should have copied all my license information when I had the chance.... I tried reaching the site again today, no luck. Additionally, I put in a support ticket almost 2 months ago with them and never got a reply. Not a good sign.

Looks like the talk about a a NEW website is actually true. (See the original address) Looks like it just came up this morning.

25 minutes ago, rightseat said:

Looks like the talk about a a NEW website is actually true. (See the original address) Looks like it just came up this morning.

The new website is there but doesn't seem to be fully functional as yet. I had the message "It looks like you're returning from the old site" when I tried to log in, with instructions to reset my password, but the password reset link received in the email will not connect to any server! I guess I'll wait another day or two and then try again!

Bill

 

I have the same problem...........Time to move on...........I'll never understand how a vendor doesn't understand the importance of a functioning website.....Sigh

Just figured it out...I copied the URL for the link in the email for resetting password ("x" represents a number or letter):

https://fspilotshop.com/new-password/198281/7a4bd91f-c378-xxxx-xxxx-xxxxxadxxxxx

Delete https:// and so you have:

fspilotshop.com/new-password/198281/7a4bd91f-c378-xxxx-xxxx-xxxxxadxxxxx

That got me to a reset password page.

After you set your new password, login and you'll get a message about confirming your account. When you click on the link in this email, you'll get the same error as before, but do the same thing as before and remove the "https://" and that will get you to the page to login again.

That all worked for me, however, once I finally logged in, the download links don't seem to work, and I get an error when I try to view order details...but at least I got logged in, and there does seem to be a somewhat functioning website - whew, I think.

Kind Regards,

On 8/20/2019 at 5:32 AM, Lorby_SI said:

Your link leads to the shop owned by the flightsim.com site. For many years flightsim and fspilotshop were related, but they split a while ago and went their separate ways.

FsPilotShop seems to have been in some kind of trouble for a while. In the last 12 months payment of developer royalties was often too late and in some months didn't happen at all. In fact, the last payment that I received was at the beginning of June this year, so they are two months behind now. The site being down doesn't look good, and I can only hope that they can work it out.

Best regards

Let me know when there is any news. I haven't had a payment for over a half year. Do you know if Adam Howe is still onboard.. I cannot get in touch with him. I did get my vendor dashboard running. There are zero sales in all past months. Looks like they are working on it. Most of my products are activated. At least they are there. I do not know if this new ownership will transfer our past royalties or not..ThankX

Edited August 30, 20196 yr by Skoaler

1 hour ago, Skoaler said:

Let me know when there is any news. I haven't had a payment for over a half year. Do you know if Adam Howe is still onboard.. I cannot get in touch with him. I did get my vendor dashboard running. There are zero sales in all past months. Looks like they are working on it. Most of my products are activated. At least they are there. I do not know if this new ownership will transfer our past royalties or not..ThankX

Hi,

no news yet. You are right, I just checked, last payment was in March this year.

I haven't heard from Adam in person for a while now, the last emails were the automated ones for Easter and 4th of July sales. According to the dashboard none of my products has ever been sold, so the complete history is still missing. All my products are listed with incorrect compatibility (XP instead of FSX/P3D) but they are in state "denied" anyway, so at least nobody can accidentally buy them. Still, this is something that I will have to watch out for, can't have people buying stuff that they can't use. 

Best regards

 

Edited August 30, 20196 yr by Lorby_SI

On 8/30/2019 at 4:16 PM, Skoaler said:

Let me know when there is any news. I haven't had a payment for over a half year. Do you know if Adam Howe is still onboard.. I cannot get in touch with him. I did get my vendor dashboard running. There are zero sales in all past months. Looks like they are working on it. Most of my products are activated. At least they are there. I do not know if this new ownership will transfer our past royalties or not..ThankX

Looks like they are partially up but do not know if it is legit or not.

On 9/7/2019 at 4:02 PM, Daveo said:

Looks like they are partially up but do not know if it is legit or not.

The website doesn’t seem to have changed since I last looked at it over a month ago and it still has an ‘under construction’ message. Doesn’t look promising!

Bill

They are down as far as we are concerned anyway. 😒

I would think if there was such an ongoing issue they would have put a message on their front page of the situation, good or bad.  It certainly appears the site has gone dormant.  I would suggest you guys check out the Store at Flightsim.com.  I have been very happy with them both as a customer and as a developer.

My October 30 2019 email to Josh Cox FSPS was returned with "A message that you sent has not yet been delivered to one or more of its
recipients after more than 72 hours on the queue.....

Doesn't look good from our perspective....