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Installation Woes via MS Store: how widespread?

Installation Woes via MS Store: how widespread and how persistent? 57 members have voted

  1. 1. Experienced failed installation with your initial MSFS and/or patch(s) installation? (MS Store ONLY please)

    • 1. Failed initial install that has never been resolved despite working w/ MS Support to resolve
      3%
    • 2. Failed initial install that was resolved w/ MS Support
      3%
    • 3. Failed patch(s) install that have never been resolved despite working w/ MS Support to resolve?
      1%
    • 4. Failed patch(s) install that was resolved w/ MS Support
      3%
    • 5 .No significant problems with initial nor any patch installs done thru the MS Store
      87%

This poll is closed to new votes

Poll closed on 11/30/20 at 07:00 AM

Please sign in or register to vote in this poll.

Featured Replies

I'm one who really has had no 'significant' problems with the initial premium install nor any of the 5 patches so far.  I'm sorry for those who have been plagued by this but quite frankly it's very hard to tell how prevalent this is.  PLEASE keep this restricted to what it is, INSTALLATION WOES--not post-patch issues which break or adversely affect prior functionality that is for another poll.  It's hard to write good polls but hopefully this will shine a light on this particular issue.  

This poll is not going to get at potential causes beyond it is restricted to installs done thru the MS Store, not Steam, and does not consider add-ons, community folder additons/hacks, etc.

Voter names are public!

The poll closes 11/30/20

Edited by Noel

Noel

System:  9900X3D Noctua NH-D15 G2, MSI Pro 650-P WiFi, G.SKILL  64GB (2 x 32GB) 288-Pin PC RAM DDR5 6000, WD NVMe 2Tb x 1, Sabrent NVMe 2Tb x 1, RTX 4090 FE, Corsair RM1000W PSU, Win11 Home, LG Ultra Curved Gsync Ultimate 3440x1440, Phanteks Enthoo Pro Case, TCA Boeing Edition Yoke & TQ, Cessna Trim Wheel, RTSS Framerate Limiter w/ Front Edge Sync.

Aircraft used in MSFS 2024:  Fenix A320,  Aerosoft CRJ, FBW, WT 787X, I-Fly 737 MAX 8, Citation Longitude.

 

I always get an error message at the first attempt to download updates in MS store (hate the word not allowed thing).  

Fortunately download always started after mashing the button multiple times.

  • Author
1 minute ago, ivng said:

I always get an error message at the first attempt to download updates in MS store (hate the word not allowed thing).  

Fortunately download always started after mashing the button multiple times.

Sure, so really not a 'significant' installation problem per se. 

Noel

System:  9900X3D Noctua NH-D15 G2, MSI Pro 650-P WiFi, G.SKILL  64GB (2 x 32GB) 288-Pin PC RAM DDR5 6000, WD NVMe 2Tb x 1, Sabrent NVMe 2Tb x 1, RTX 4090 FE, Corsair RM1000W PSU, Win11 Home, LG Ultra Curved Gsync Ultimate 3440x1440, Phanteks Enthoo Pro Case, TCA Boeing Edition Yoke & TQ, Cessna Trim Wheel, RTSS Framerate Limiter w/ Front Edge Sync.

Aircraft used in MSFS 2024:  Fenix A320,  Aerosoft CRJ, FBW, WT 787X, I-Fly 737 MAX 8, Citation Longitude.

 

Voted accordingly 🙂

(had way more frustrating issues with other titles from MS store in the past)

Personally I have not had one problem with the MS Store.  Had the game off PC Game Pass and bought the premium version and never ran into the issues others had.  I've only purchased one payware item, and that was just the other day, so I haven't used it nearly as much.

-------------------------

Craig from KBUF

  • Author
2 hours ago, kerosene31 said:

Personally I have not had one problem with the MS Store.  Had the game off PC Game Pass and bought the premium version and never ran into the issues others had.  I've only purchased one payware item, and that was just the other day, so I haven't used it nearly as much.

I bought a couple of add-on airports and the WDC landmarks early on and all those were flawless too

Noel

System:  9900X3D Noctua NH-D15 G2, MSI Pro 650-P WiFi, G.SKILL  64GB (2 x 32GB) 288-Pin PC RAM DDR5 6000, WD NVMe 2Tb x 1, Sabrent NVMe 2Tb x 1, RTX 4090 FE, Corsair RM1000W PSU, Win11 Home, LG Ultra Curved Gsync Ultimate 3440x1440, Phanteks Enthoo Pro Case, TCA Boeing Edition Yoke & TQ, Cessna Trim Wheel, RTSS Framerate Limiter w/ Front Edge Sync.

Aircraft used in MSFS 2024:  Fenix A320,  Aerosoft CRJ, FBW, WT 787X, I-Fly 737 MAX 8, Citation Longitude.

 

  • Author

Shameless maneuver to put this back on the first page in the hopes more will respond to the poll.  I assumed it would be labled a poll but it wasn't  ;o(

Noel

System:  9900X3D Noctua NH-D15 G2, MSI Pro 650-P WiFi, G.SKILL  64GB (2 x 32GB) 288-Pin PC RAM DDR5 6000, WD NVMe 2Tb x 1, Sabrent NVMe 2Tb x 1, RTX 4090 FE, Corsair RM1000W PSU, Win11 Home, LG Ultra Curved Gsync Ultimate 3440x1440, Phanteks Enthoo Pro Case, TCA Boeing Edition Yoke & TQ, Cessna Trim Wheel, RTSS Framerate Limiter w/ Front Edge Sync.

Aircraft used in MSFS 2024:  Fenix A320,  Aerosoft CRJ, FBW, WT 787X, I-Fly 737 MAX 8, Citation Longitude.

 

  • Author

And another...

Noel

System:  9900X3D Noctua NH-D15 G2, MSI Pro 650-P WiFi, G.SKILL  64GB (2 x 32GB) 288-Pin PC RAM DDR5 6000, WD NVMe 2Tb x 1, Sabrent NVMe 2Tb x 1, RTX 4090 FE, Corsair RM1000W PSU, Win11 Home, LG Ultra Curved Gsync Ultimate 3440x1440, Phanteks Enthoo Pro Case, TCA Boeing Edition Yoke & TQ, Cessna Trim Wheel, RTSS Framerate Limiter w/ Front Edge Sync.

Aircraft used in MSFS 2024:  Fenix A320,  Aerosoft CRJ, FBW, WT 787X, I-Fly 737 MAX 8, Citation Longitude.

 

No issues with either the store or market place downloads at all for me.

AMD Ryzen 7 5800x3d, MSI X570 Pro, 32 gb DDR4 3600 ram, Gigabyte 6800 16gb GPU, 1x 2tb Samsung  NvMe , 1x 2tb Sabrent NvME, 1x Crucial 4tb Nvme M2 Drive

No issues to date.

Alvega

CPU: AMD 7800X3D | COOLER: Cooler Master MasterLiquid 240L Core ARGB | GPU: RTX 4070 TI Super 16GB OC | Mobo: ASUS TUF GAMING X670E-PLUS WIFI |
RAM: 32 GB Corsair Vengeance RGB DDR5 6000MHz PC5-48000 2x16GB CL36 | SSDs: WD Black SN770 2TB NVMe SSD (WIN11), WD Black SN850X SSD 2 TB M.2 2280 PCIe Gen4 NVMe (MSFS), Crucial MX500 2TB (Other stuff) | CASE: Forgeon Arcanite ARGB Mesh Tower ATX White | Power Supply: Forgeon Bolt PSU 850W 80+ Gold Full Modular White 

Very biased survey options, leaves out a heap of scenarios including a whole batch of different "failed patch quickly sorted by myself with no need to use support" .

You are basically limiting the responses to people that either had no issues at all, or issues bad enough to need MS Support to help.

For example my ONLY glitch so far was a login issue that prevented me accessing streaming scenery etc that was easily resolved after a few seconds on google by logging out of game and all my other MS accounts including the MS Store and Xbox assistant/game bar for Win10 and logging back in.  I would call the issue "significant" but also very easily rectified.

  • Author

Yes of course Glenn this was never intended to be a full depth inquiry.  I posted the poll only to get at some sense of how many had *essentially* flawless installations--in contrast to the tales of woe from those who have posted threads to the contrary.   One could get the sense the installation routine was highly plagued and this poll clearly suggests otherwise.

Noel

System:  9900X3D Noctua NH-D15 G2, MSI Pro 650-P WiFi, G.SKILL  64GB (2 x 32GB) 288-Pin PC RAM DDR5 6000, WD NVMe 2Tb x 1, Sabrent NVMe 2Tb x 1, RTX 4090 FE, Corsair RM1000W PSU, Win11 Home, LG Ultra Curved Gsync Ultimate 3440x1440, Phanteks Enthoo Pro Case, TCA Boeing Edition Yoke & TQ, Cessna Trim Wheel, RTSS Framerate Limiter w/ Front Edge Sync.

Aircraft used in MSFS 2024:  Fenix A320,  Aerosoft CRJ, FBW, WT 787X, I-Fly 737 MAX 8, Citation Longitude.

 

6 hours ago, Noel said:

Yes of course Glenn this was never intended to be a full depth inquiry.  I posted the poll only to get at some sense of how many had *essentially* flawless installations--in contrast to the tales of woe from those who have posted threads to the contrary.   One could get the sense the installation routine was highly plagued and this poll clearly suggests otherwise.

but that is very logical, the peeps having issues are the first to cry out, you hear them, where the vast  majority had

no issues, and so you dont hear them.

and as such, that means forums are always biased toward the failures.

I had a download issue, not an installation issue.  The download was very slow and would get to certain files and go into a loop and would never finish.  I reached out to Microsoft and they offered some suggestions, but didn't resolve the issue.  Then someone mentioned to try a VPN client, so that's what I did and all patches since have downloaded perfectly at a consistent speed.  No installation issues that I know of.  I only mention this because my specific issue isn't listed as a choice above, but thought it was worth a mention.  I do not know how widespread this issue is, but I do know I'm not the only one affected by it.  My assumption has been the default download server I am pointed to due to my geo location has issues, but I cannot prove it unfortunately.  Thanks for listening.

AMD Ryzen 7 9800X3D 4.7GHz - 5.2GHz|CyberPowerPC MasterLiquid CPU Cooler|MSI PRO B850-VC WiFi Mobo|GeForce RTX 5070 12GB|DDR5-6000MHz 32GB|950 PRO M.2 2TB|850 EVO 500GB|2TB Seagate FireCuda SSHD|CyberPower ATX|850 Watts - Standard 80 Plus Gold PS|Win11 64bit Home|MSFS2024 Std Ed

I love the smell of Jet-A in the morning!

Robert Pressley a.k.a. SmokeDiddy

One thing I have learned in my last encounter is that there are two MS Stores, one as an App on your PC, and one on the Internet, accessed via your browser.

Most of the time, they look the same, but this time, the MS Store App no longer listed MSFS in My Library, even after a store reset.

BUT... the online store still knew that I owned MSFS and allowed me to reinstall which saved the day.  🙂

The really annoying thing is that I contacted an "MS Ambassador" via support chat who had no useful information whatsoever as I was fighting with the MS Store App... ☹️

Bert

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This topic is now archived and is closed to further replies.

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