HiFiLisa

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  1. Hi all, If you need further assistance, please open a support ticket at support.hifitechinc.com and we'd be happy to help. Doug, I answered you in the other thread :smile:
  2. After mega tries and forum help, I already have a successful SimConnect setup : am running my vPilot on a client---I guess this means SCnnct is talking across the network from server to client. After reading the Networking section in the ASN manual: * Do I need another license to install ASN on my client (XP) ? * Is the client SimConnect located inside the ASN program, then, on my client? Thanks for your help. Doug Running FSX SE on server Hi Doug, Simconnect.xml should be located in the simulator's AppData path on the server. Simconnect.cfg should be located in the user's My Documents folder. Here is a link for additional instructions, if needed. Thanks! http://hifisupport.kayako.com/Knowledgebase/Article/View/6/0/instructions-for-networked-configuration-with-simconnect
  3. Hi Ron, if you are still having this issue, please open a support ticket @ support.hifitechinc.com and we will be happy to assist you!
  4. ASN SP4 has been officially released! This new update is available free to all Active Sky Next users, for both FSX and Prepar3D. Highlights include numerous fixes and adjustments, improved icing depiction, and new Prepar3D v3.x compatibility! SP4 is recommended for all ASN users and can be downloaded from our downloads page at http://www.hifisimtech.com/downloads. *Please note that this service pack does not apply to Active Sky Next: Steam Edition DLC purchased through Steam (Steam updates are managed independently through Steam). SP4 Revision Log: ASN for FSX Service Pack 4: – Fixed issue with date handling when loading saved weather file – Fixed issue related to BR, FG plus RA or SN in a METAR resulting in no precipitation – Icing depiction adjustments for more consistent and expected results both in and below clouds (i.e. freezing rain) – Fixed an issue regarding surface temperature interpolation – Additional RVR/Runway Conditions handling adjustment – Fixed issue regarding 9999+ meters decoding when vis close to threshold (5.6SM) – Fixed issue with radar API leading to excessive intensity levels in lighter rain for areas close to the aircraft – Adjusted invalid simconnect version message warning from ASConnect to specify that the simconnect.msi file is located in REDIST or SDK folders (it depends on which Simulator type/version) – Adjusted “Ambients error” message to be more accurate, descriptive and refer to a special URL (www.hifisimtech.com/ambients-error) which goes directly to our knowledgebase article – Adjusted documentation regarding ambients error and SimConnect and networked configurations – Fixed issue with METAR visibility parsing related to RVR and “Runway Conditions” elements being mis-identified, resulting in improper visibility ASN for P3D Service Pack 4: – Fixed issue with date handling when loading saved weather file – Fixed issue related to BR, FG plus RA or SN in a METAR resulting in no precipitation – Icing depiction adjustments for more consistent and expected results both in and below clouds (i.e. freezing rain) – Fixed an issue regarding surface temperature interpolation – Additional RVR/Runway Conditions handling adjustment – Fixed issue regarding 9999+ meters decoding when vis close to threshold (5.6SM) – Adjusted documentation regarding ambients error and SimConnect and networked configurations – Fixed issue with METAR visibility parsing related to RVR and “Runway Conditions” elements being mis-identified, resulting in improper visibility – Disabled Visual Fix: Cloud Pop Fix feature from P3D version as it is no longer supported or needed in P3D v3, and could potentially cause issues with P3Dv2.5 – Adjusted invalid simconnect version message warning from ASConnect to specify that the simconnect.msi file is located in REDIST or SDK folders (it depends on which Simulator type/version) – Adjusted “Ambients error” message to be more accurate, descriptive and refer to a special URL (www.hifisimtech.com/ambients-error) which goes directly to our knowledgebase article – Adjusted ASConnect default install path search order to P3D v3 vs V2 – Miscellenous installer fixes and adjustments related to P3Dv3 – Added detection of new P3Dv3 install + P3Dv2 paths set in ASN = Notification message that paths should be checked/set to the intended P3D version – Added new v3 variant of xgauge.dll for new path/registry locations – Added new ASN client handling to support installation of proper xgauge.dll variant NOTE: P3Dv3 users should uninstall/reinstall XGauge via the XGauge Installation Wizard (TOOLS menu) to ensure that gauge files are properly updated – Added compatibility with P3D 3.1.2.15841 * Important Notes: * You will need to set your paths appropriately in ASN for P3D (simulator installation and simulator appdata path) and restart ASN. * It is recommended to run P3Dv3 “As administrator” or you may experience logging/ambient errors. * P3D v3 base install no longer includes legacy simconnect interface. You will need to install the simconnect client from here: [P3Dv3 folder]\redist\Interface\FSX-SP2-XPACK\retail\lib\SimConnect.msi * ASNext utilizes traditional FSX/P3Dv1/P3Dv2 add-on configuration and file/folder locations – P3Dv3 recommends that add-ons use a brand new system with add-on content and files located outside of the P3Dv3 installation location in order to avoid potential issues during updates. * Until such time that Active Sky is redesigned for specific P3Dv3 recommended locations, we recommend uninstalling ASN before applying P3Dv3 updates, in order to avoid any potential update issues.
  5. Hi everyone! If you are experiencing unexpected results, we would be happy to assist you in getting your issue resolved. Please open a support ticket at support.hifitechinc.com as Robert mentioned. Thanks!
  6. You're welcome, Randy! Thanks for sharing the resolution for others!
  7. Hi Reinhard, Thanks for posting! Glad we were able to help. Here is a link to the resolution, if anyone else experiences the same issue: http://www.hifisimtech.com/forums/showthread.php?5494-ASN-SP4-B5833-wrong-wind Thanks again!
  8. Hello Richard and Stevie, Please read this knowledgebase article regarding this error message: http://hifisupport.kayako.com/Knowledgebase/Article/View/27/0/ambients-error-or-cannot-control-ambient-weather-parameters-error If that does not resolve your issue, please open a support ticket @ support.hifitechinc.com and we'd be happy to help!
  9. Hi Josh, As you suspected, and as error messages in your logs show, this is indicative of a permissions or security issue. Are you running FSX as administrator? If the problem continues, please submit a support ticket @ support.hifitechinc.com so that we may properly assist you. Thanks!
  10. Hi Andreas, Glad you figured it out, good job!
  11. Hi Al! If you are still experiencing this problem, please submit a support ticket @ support.hifitechinc.com. Thanks!
  12. Hi Randy! Thanks for posting on the forum for assistance. If our suggestions have not resolved your issue, I suggest you open a support ticket @ support.hifitechinc.com. Thanks!
  13. Hello, Thanks for your post! We have resolved the issue with the ASE primary server. Let us know if you need anything else, thanks!
  14. Hello! Sorry to hear you are having this problem. We suggest you open a support ticket at: support.hifitechinc.com . In the ticket please provide your most recent session log. You can access this log by opening ASN-->Tools-->Export Logs. Thank you!