Archived

This topic is now archived and is closed to further replies.

jetsmell

Disgusted with ORBX Forum

Recommended Posts

Trying to get into ORBX Forum is like trying to get  into Fort Knox. I'm sure the Administrator has his reasons which he feels is acceptable, but come on! I have at least thirty forums in my bookmarks and none of them come close.

  Make it easy for people who haven't purchased the product so they can get their feet wet. AVSIM  was easy getting in and it's one of my favorites.

   I bought three DVD'S with a support problem and have to stand on my head to get help. Thanks ORBX, I'll post my problem here where I can get the help that I need.

Share this post


Link to post
Help AVSIM continue to serve you!
Please donate today!

This is an automatic message.

 

This topic has been moved from "MS FSX Forum" to "The Unofficial ORBX Forum". This move has been done for a number of possible reasons.

  • The most likely reason is that the post was off topic.
  • The topic could also have contained images or a video that were not appropriate to the original forum it was posted in.
  • The images might not have been "illustrative" or "explanatory" in nature.
  • The topic could have been moved because we deemed it to be more appropriately placed elsewhere.
Please ensure that your posts are "on topic" and contain illustrative images or videos as appropriate. Do not post videos or images just for entertainment purposes anywhere but in the screen shot or video forums. See our image posting rules here.

 

Members who continue to post off topic posts can be denied entry to specific forums in order to reduce and remove the practice. Your cooperation is appreciated.

Share this post


Link to post

 

 


Trying to get into ORBX Forum is like trying to get  into Fort Knox.

 

LOL Very true. It's their rules, which sadly demonstrate their attitude. I much prefer to keep an eye on things here as it is indeed much simpler.

 

I have to very desperate to log into the ORBX forums, which in itself creates a problem because I can never remember my login details!! C'est la vie. 

Share this post


Link to post

In terms of quickly responding to a support request, I have found them to be quite quick and helpful. So my experience differs. It shouldn't be that hard to register and post on their forum - which a lot of people (hundreds? thousands?) seem to have accomplished easily.

Share this post


Link to post

 I've never had an issue getting on to their forums.. I click on the link I have and it takes me in.. Or from their main website, I click on the "Click to visit FTX forums" button and again no problems..

Share this post


Link to post

Jetsmell,

 

Sorry to hear you're having issues with their forum.  I have to agree with Fox-Bat and Dave_YVR.  I didn't have any problems registering on the forum, and, I found their support is very quick.  Don't give up...try 'em again.

 

Rod

 

Share this post


Link to post

No problems here either.

 

Just register and enjoy communicating with the members. All good.

Share this post


Link to post

When/if you get in don't make any bad comments about their products or you will banned for life and cast out into the wilderness of the virtual void!!

 

Even constructive suggestions and comments or offers of help can be enough to get you vaporised!

 

Rich

Share this post


Link to post

When/if you get in don't make any bad comments about their products or you will banned for life and cast out into the wilderness of the virtual void!!

 

Even constructive suggestions and comments or offers of help can be enough to get you vaporised!

 

Rich

 

 

Would you mind quoting some examples here of your constructive suggestions that got you vaporised over there?   :P

 

Honestly, their 'verified ORBX customer validation procedure' is tedious - to say the least.

 

But right now I'm having two of their key developers assisting me in my support thread over there ... what else could I ever ask for?

Share this post


Link to post

Depends on how you communicate the issue.

 

I've had issues and they've been more than helpful.

Share this post


Link to post

Yeah I agree, they actively moderate their forums (not a fan either) - more than most people like (also true sometimes for Avsim), but in terms of support requests, I can only say they are very responsive.

 

 

But to be frank - words like disgusted,claims like being banned for constructive suggestions are in general not a true depiction of their forums, which I quite enjoy reading. I guess its easy to indulge in hyperbole over the internet.

Share this post


Link to post

Honestly, their 'verified ORBX customer validation procedure' is tedious - to say the least.

 

I guess it must have changed. I actually was a member of the forums before I bought anything from them which I discovered by googling FSX freeware which they had on their site. Registered like any other forum. When I had an actual support request many months after - they just asked me to put the order number in the signature to ensure no one was using pirated versions. Seemed pretty simple to me.

Share this post


Link to post

I was constructive towards Captain Sim and gave them reason to ban me from their official forum.

 

That's why I'm asking for quotes from the ORBX forum.



I guess it must have changed. I actually was a member of the forums before I bought anything from them which I discovered by googling FSX freeware which they had on their site. Registered like any other forum. When I had an actual support request many months after - they just asked me to put the order number in the signature to ensure no one was using pirated versions. Seemed pretty simple to me.

 

 

In the meantime they introduced some kind of signature (incl. order no.) validation thread. Complicated, but works.

Share this post


Link to post

After many failed attempts due to their confused signing up process, I finally managed to register and I'm quite sure I didn't follow steps properly. I told them off in my first post.

The moderator replied with a nice welcome and so I forgave them.

 

Sent from my HTC One X using Tapatalk 2

 

 

Share this post


Link to post

I originally had trouble registering and  getting in to the correct area for support ,

However once successfully registered I have had 3 issuues with my England & Wales products and posted questions here,  Received  replies for two of them  within the hour and th ethird the next morning and  each time they solved my problems so can only rate their support as excellent.

 

Steve

Share this post


Link to post

Makes you feel kinda silly spouting off in another forum now doesn't it? Another forum i visit doesn't allow this sort of thing since the "offending" site cannot defend itself ;)

 

I'm quite sure I didn't follow steps properly. I told them off in my first post.
The moderator replied with a nice welcome and so I forgave them.

 

Share this post


Link to post

I solved all problems with Orbx, I quit buying from them...  :Clown:

 

XP-10 will be my next simulator (and yes I have a lot of $$$ invested in FSX) as more and more sceneries are available for it, PMDG is the next big player to get on board,. yeah yeah I know stuff is missing from XP-10 BUT it as a lot that FSX does not have and what's missing it's coming.....stay tuned.

Share this post


Link to post

I can see all the usual suspects are back after lying low for a while. I guess everyone needs a hobby.

 

 

Since we are into linking now this is the other side of things - I discovered this thread while googling for reviews of NRM and CRM

- ORBX Northern Rocky Mountains negative review -

 

http://www.sim-outhouse.com/sohforums/showthread.php?51404-ORBX-Northern-Rocky-Mountains-negative-review-can-anyone-confirm-Or-deny

 

As the poster above me would say - 'this makes for a read'.

 

I think it says a lot that a number of people responded to the thread that contrary to the original post - Orbx support is good accompanied by the usual naysayers. As much as it makes me feel a little weird defending a commercial company whose moderating I don't like, it gets grating after a while when a couple of people for their own reasons have decided to discourage people from using a good decently priced product with good support. It's not honest.

Share this post


Link to post

I rarely go on there.

 

Same 8 or 9 people up each others backsides on the screenshot forum.

 

Certain members post pictures, which anyone can take and are nothing special at all, and the posts are met immediately by the same predictable comments about how fantastic the shots are and the best yet etc etc

 

They could post a pic of a xxxxx and they will all swoon over it. Its stopped me going on there.

Share this post


Link to post

 

They could post a pic of a xxxxx and they will all swoon over it. 

:lol: :lol:  :lol:

Share this post


Link to post

They could post a pic of a xxxxx and they will all swoon over it. Its stopped me going on there.

Lol. THe only reason I go there mainly is to see the screenshots forum which is of a pretty good quality. If that is a xxxxx as you say - I wonder what you would say about the screenshot forum here (which I like too). Hyperbole but no basis - the curse of the internets.

Share this post


Link to post

Screenshots on the ORBX forums are better than the comments on them (click to open; double feature PeopleFlow2 extended:   :rolleyes:

Share this post


Link to post

 

I rarely go on there.

 

Same 8 or 9 people up each others backsides on the screenshot forum.

 

Certain members post pictures, which anyone can take and are nothing special at all, and the posts are met immediately by the same predictable comments about how fantastic the shots are and the best yet etc etc

 

They could post a pic of a xxxxx and they will all swoon over it. Its stopped me going on there.

 

Sounds like the cockpitbuilders forum. I was banned from there because I disagreed with another users opinion.

 

Said nothing offensive in the thread. He sends me a immature e-mail calling me an 'idiot'; I just ignore and contact one of the admins. Next thing I know I've earned a life-time banned, and I'm clueless why. :rolleyes: I guess I'll just stick with avsim and mycockpit where I know the admins are fair. 

 

As for the orbx forum -- the only thing I really ask for over there are screenshot requests; FTX Global looks like a breath of fresh air. I would even stay away from 'constructive criticism'. 

 

-- and another thing....I just hit my 1000 post, yah to me! 

Share this post


Link to post

Wow, that was a long diversion! I have just clicked on the link provided by Hendo in post #18, and it kept me occupied for at least three hours!

Share this post


Link to post
Guest
This topic is now closed to further replies.