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rsrandazzo

[09DEC15] End-Of-An-Era: End of Life Information 747-400X and MD-11X

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Captains,

 

As we prepare to roll the PMDG 747-400 Queen of the Skies II off the factory floor and into your hangars, we are also in the process of managing some End-of-Life details related to the existing, ten-plus year old product that is the PMDG 747-400 Queen of the Skies and PMDG 747-400X.

 

This announcement serves as notice that we intend to remove the following products from sale at 2359 CST 14DEC15:

 

PMDG 747-400X for Microsoft Flight Simulator X

PMDG MD-11X for Microsoft Flight SImulator X

 

Due to the age of these two products, we are finding them to be incompatible with an increasing number of computer hardware and hardware driver installations, thus leading to dramatically increased numbers of customer support tickets and direct-to-desktop support events that cannot be resolved.  Additionally, given the direction of our current development agenda, these products cannot be made compatible with versions of windows beyond Windows 7, thus making them increasingly difficult to support across our customer base.

 

Important Information Related to this Change:

  • Support for both products will continue normally through 14APR16.
  • Beginning 15APR16, these products will be considered to have exceeded End-of-Life and technical support will no longer be available.
  • Customers who have purchased the products prior to 2359 CST 14APR15 will continue to be able to download the product at no additional cost from their eCommerce account at PMDG.  (Downloading requires no input from support- simply log in to your account.)
  • Activation and authentication will be unaffected by these changes and PMDG support will assist customers with activation problems.

 

 

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The end of an era marks the beginning of another. 

Very much looking forward to the next B747 and hopefully the next B777 update wont be too long either  :smile:

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So how about letting me buy the MD-11 for FSX 'as is' for a nice discount?  I bought it for FS9.

 

Worth a try, you can only say 'no' ;-)

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So how about letting me buy the MD-11 for FSX 'as is' for a nice discount?  I bought it for FS9.

Fat chance of that happening. However, a sale would be a nice way to 'say goodbye' to the MD-11. I've always had my eye on it but could not justify the price. From what I heard its a lot of fun, and if its going away anyway maybe PMDG would consider a price reduction. 

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I'd rather say goodbye to the MD-11 by the same reasons as the 747: A new one :P

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It's weird. I have had the MD-11 since release day but I have rarely flown it, even though I love flying it.

 

I would love to see the MD-11 revisited.

 

Callum Green.

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I put a lot of hours on the PMDG 747 version 1.0..................really looking forward to version 2.0

 

There is nothing like a big 4-engine airliner........I even really enjoy the engine startup sequence, ya gotta love the fuel system.......long live the Queen!!!!

 

Bill Clark

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I cannot express my profound sadness at the end of the MD-11 era. It has always been one of my favorite aircraft to fly. Im sorry it wasnt able to make the transition to the P3D platform, but it will always remain, in my opinion, one of the best offerings you guys ever made.

 

That being said, I am certainly looking forward to the 747v2 the previews look fantastic.

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Very sad to see tje MD-11 leaving the PMDG ranks. I am a proud owner of it, and love flying the MD-11. It has always had a soft spot in my heart, and I hope that someday in the furure PMDG revisits it and upgrades it. Looking forward to the DC-6, 47v2 and the migration to X-Plane though.

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I guess Win7 die-hards like me who are going to use W7 until the year 2020 (end of MS security patches) will just do a forum search in case they encounter any issues with these planes? But then again how many issues have I ever encountered with PMDG aircraft???

 

Thanks a lot for all the entertainment and education (the latter one pretty much as opposed to the EULA I agreed with :P) these iconic planes have been providing!

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After all these years, the MD-11 is still my favourite PMDG aircraft.

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I still use the MD-11 in FS9.  It's just about the only real reason I use FS9.  And I'll stick with Win7 for now.

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Just curious but it has been on my mind. I think the hand writing is on the wall, when will we hear the same kind of announcement for FSX?

 

Rob Roberson

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Fat chance of that happening. However, a sale would be a nice way to 'say goodbye' to the MD-11. I've always had my eye on it but could not justify the price. From what I heard its a lot of fun, and if its going away anyway maybe PMDG would consider a price reduction. 

The reason given for EOL is that newer hardware is causing a large increase in support issues. So having a sale which potentially would greatly increase the customer base would only exasperate the problem, so I don't think we will see one.

 

Tom Cain

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Gonna be sad to see the MD-11 put out to pasture. One of my favorite airframes, next to the 777. Wish there was some way the the gods in the development/design department could breathe some new life into this fine bird, just like the revamp of the 747. I'll always keep the hope alive that maybe, just maybe someone will bring her back to life with a upgraded flight package. As for the new 747, I know you guys said previously about the -8i being redone, can we expect a revamp on the Dreamlifter as well? Haven't seen the LCF mentioned, but if I missed it, sorry for the repost. Wondering if there is someway to get the MD-11 to work with P3Dv3?

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The reason given for EOL is that newer hardware is causing a large increase in support issues. So having a sale which potentially would greatly increase the customer base would only exasperate the problem, so I don't think we will see one.

 

Tom Cain

 

The reason given for EOL is that newer hardware is causing a large increase in support issues. So having a sale which potentially would greatly increase the customer base would only exasperate the problem, so I don't think we will see one.

 

Tom Cain

PMDG could make it clear they won't offer support for MD-11s sold in a "closeout" sale.  When you file a support ticket, you need to indicate your order number.  Their system could simply reject tickets with sale MD-11 order numbers, until they end all MD-11 support next April.   I would be happy to get an MD-11 with no promise of support beyond activation issues.

 

Mike

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Even though PMDG claim that they lost money, the MD-11 for me was the best ever!

 

I lament it's passing and am so very disappointing that It's not had a short tweak to be used in P3D.  If PMDG really valued their customers they would do it just because it's badly needed. I would even pay full price for it again if that was possible?

 

How many of you are with me on this please?

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The MD-11 is honestly the best aircraft they ever developed (excluding the NGX, or newer aircraft). I only just bought the NGX and haven't done much but set it up. Don't have the 777 or turboprop.

 

Regardless, the MD-11 was absolutely flawless in FS9. From automation to procedure, graphics and all. The handling of the MD-11 is fantastic. Probably the best and easiest to hand fly.

 

I will be buying it straight away for FSX to add to steam despite compatibility since others said it was fine. It's always been a perfect product.

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I also think the MD-11 is one of the best, if not the best development they have made. I don't even know why i like it so much, i just do.

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Thank you Robert.

The MD11 will always be special to me. But it is time to move on!

#thequeenisback

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