Hi all,

I have just started to get a ctd with every flight. I have done a lot of research and testing before coming here to try and rule things out.

I am at a loss as to what is causing it now so i wanted to come here and ask to see if anyone knows of something i can check that i have not thought of.

I have reinstalled windows 11 and MSFS and have 2 things installed in the sim, Fenix A320 & GSX. These are the only 2 add-ons installed.

I can load a flight, depart fine etc... The CTD always seems to happen 30-60 minutes into a flight. I have an error logged in the event viewer which relates to GSX, But after some research it seems that this is not actually the cause of the CTD and whatever is causing the sim to crash is then causing gsx to crash.

There is literally no other error in the event log and its like i'm pushing alt f4 and literally ending the sim process.

If anybody has any idea what could potentially be causing this or where i can look to see what might be causing it i would be very very grateful.

My specs are: Windows 11, 13900k ( no oc ) rtx 4090, 32gb ddr5 ram.

Thank you

GSX, especially their Addon Manager, does not like active AV. Try to disable it, in case you have one.

2 minutes ago, G-YMML1 said:

GSX, especially their Addon Manager, does not like active AV. Try to disable it, in case you have one.

I have Norton 360, I'm unsure how to completely disable that while flying. Ill have a look though. Thank you.

Try to exclude the folders where GSX and MSFS reside in Norton. There should be options for that.

Edited January 30, 20233 yr by MDFlier

☝️ 

What he said!

Edited January 30, 20233 yr by CarlosF

What is your PSU?

 

As a test you could try to disable Norton completely. If that solves the CTD you know the cause and can try to exclude GSX. Alternatively you could also stick to Defender. it's pretty good and has less compatibility issues.

 

3 minutes ago, orchestra_nl said:

As a test you could try to disable Norton completely. If that solves the CTD you know the cause and can try to exclude GSX. Alternatively you could also stick to Defender. it's pretty good and has less compatibility issues.

 

Or Ditch Norton altogether and get Webroot. Zero problems with flight sims. 

6 minutes ago, Bobsk8 said:

Or Ditch Norton altogether and get Webroot. Zero problems with flight sims. 

Tbh Win Defender and Malwarebytes is really all you need, and common sense of course. In this day and age, imo, AVs are more suited to enterprise environments.

1 minute ago, Lucky38i said:

Tbh Win Defender and Malwarebytes is really all you need, and common sense of course. In this day and age, imo, AVs are more suited to enterprise environments.

Windows defender is  better than nothing, but not if  you really want security. Malwarebytes is for after your AV has dropped the ball, and you have been infected, and may not wipe everything out. 

26 minutes ago, Bobsk8 said:

Windows defender is  better than nothing, but not if  you really want security.

Hence where the common sense comes in. From what I can see Webroot selling point is it being lightweight but it doesn't really offer much more than the other AVs out there including defender. The other features it offers are circumvented by Common Sense^TM

If its turns out your AV program is not the issue, then it could be a hardware issue.  Week PSU or memory can cause this as MSFS puts your PC under heavy work load. 

MSFS can also be very sensitive to any type of overclock, XMP mode. Etc. Try temporarily  turning this off in the BIOS and see if the problem still persists.

Try running some stress tests on your computer, and Ram tests and run them for at least an hour to make sure your PC remains stable under heavy load. 

Edited January 30, 20233 yr by rickjake

2 hours ago, Mejjo said:

I can load a flight, depart fine etc... The CTD always seems to happen 30-60 minutes into a flight

Heat?

Not having any event viewer log for the MSFS is really weird, Windows automatically creates these any time an app/program is terminated without user intent. It does indeed seem like something would intentionally close MSFS and making it seem like it was the user (like "close" in the regular way, ALT+4 or hitting the X in the window). I'm not a malware expert but I'd start looking there, also anti-virus could maybe do something alike.
I'd rule out hardware failures, those would create event logs (or bluescreen you). Overheating does not make the program fail, the GPU or CPU will throttle down long before.

Also this might sound strange but do you live alone and are sitting at the desk the whole flight? So it's not like a curious child or cat could play tricks on you?

3 hours ago, Mejjo said:

I have Norton 360, I'm unsure how to completely disable that while flying. Ill have a look though. Thank you.

Just get rid of it completely. Extra Antivirus software has been made obsolete by what Windows offers by default, years ago.

The time where you need external Antivirus Software is over.