Missing Texture of GTN750

[Demious 23]

On 24-5-2017 at 9:02 PM, Flyfox said:

I got a special download link for the C337 V2 from the Carenado support. Unfortunately, it didn't solve the problem, i.e. I still have no GTN bezel textures. It looks like a slight incompatibility with FSX-SE.

Does anbody have it installed in FSX-SE with correctly working GTN750?

I also got a new download from Carenado serviers, and also no luck... Still the same problems and with this version installed, P3D has problems with the GPU and P3D crashes when I load a scenario. When I uninstall the C337, this problem is gone.

[Flyfox 115]

My Carenado support ticket ended in a useless, non-cooperative advice:

"Carenado Support, May 24, 17:59 -04:

Greetings,

There must be something in your computer then that is blocking that texture.
We suggest to try a simulator fresh install.

Regards,
Carenado."

Bravo!

[zazaboeing 15]

Same ridiculous answer here:

Quote

Carenado Support, May 26, 09:39 -04:

Greetings,

There must be something on your computer as we also tested it on P3D and we don't have that problem.
Which add on do you have installed?
Do you have FSX to try it there?

Regards,

Carenado. 

Can you believe it?!

[zazaboeing 15]

The answer now was "We can now proceed to a refund" without me even asking for it.

[FDEdev 955]

Seems that whatever they do, you are upset.... 

[zazaboeing 15]

1 hour ago, J35OE said:

Seems that whatever they do, you are upset.... 

Hi Carenado guy! 

I just want them to fix the product. Simple.

[FDEdev 955]

Well, it appears that it's not that simple as they apparently can't fix your specific problem. How about accepting this fact? 

Not many developers offer a refund for problems with third party add-ons, but I guess that's also not what you want to hear/read.

Nevertheless, have a nice day :) 

[anthonye 3]

On ‎24‎/‎05‎/‎2017 at 8:02 PM, Flyfox said:

I got a special download link for the C337 V2 from the Carenado support. Unfortunately, it didn't solve the problem, i.e. I still have no GTN bezel textures. It looks like a slight incompatibility with FSX-SE.

Does anbody have it installed in FSX-SE with correctly working GTN750?

I have FSX-SE and it doesn't show here either.

Anthony

[Pidder 22]

Are there any news about the missing GTN-texture (bezel) in P3Dv4? I've tried everything described here to solve that issue, but the texture is missing in VC (the two files are present(!!)). (P3Dv4, C337v2.1, Win10)

[Joe L 62]

On 8/30/2017 at 0:33 AM, Pidder said:

Are there any news about the missing GTN-texture (bezel) in P3Dv4? I've tried everything described here to solve that issue, but the texture is missing in VC (the two files are present(!!)). (P3Dv4, C337v2.1, Win10)

looks like they misnamed the dds file called in the interior.mdl.

Make a copy of GTN750_BG.dds and rename that copy to GTN~1.dds.

See if it works for you . . .

Can't tell if changing the night version has any effect - I can not get cabin lighting, just instruments.

Good luck.

 

Joe

[Bert Pieke 7,585]

On 9/3/2017 at 11:17 AM, Joe L said:

looks like they misnamed the dds file called in the interior.mdl.

Make a copy of GTN750_BG.dds and rename that copy to GTN~1.dds.

See if it works for you . . .

Can't tell if changing the night version has any effect - I can not get cabin lighting, just instruments.

Good luck.

 

Joe

In the model, it is GTN750~1.dds

and that appears to equate to GTN750_BG..

[Joe L 62]

All I can say is that until I named a copy of the file outlined to GTN~1.dds I had no bezel displayed - period.  Whether or not that makes sense is another issue.

[Bert Pieke 7,585]

2 hours ago, Joe L said:

All I can say is that until I named a copy of the file outlined to GTN~1.dds I had no bezel displayed - period.  Whether or not that makes sense is another issue.

Agree - if it works, it is a good find 

[zazaboeing 15]

Did it work guys? Mine still black

[N2382R 49]

bump. Any progress on this?