September 13, 20178 yr I was wondering if anybody could help me, my P3D was running fine last night then there was a Windows 10 update & now my P3D loads in then crashes straight away with no explanation in event viewer. I would appreciate any help, thanks. ------------ Moderators Note: 19\10\17: Click the link below for Updated Information on this Issue https://www.prepar3d.com/forum/viewtopic.php?f=6312&t=126667&start=255#p169125 Edited October 19, 20178 yr by Poppet edited to Include updated Information
September 13, 20178 yr On 9/13/2017 at 9:31 PM, MANSpotter99 said: then there was a Windows 10 update & now my P3D loads in then crashes straight away with no explanation in event viewer Hello This may be possibly due to a Windows Update. Windows update KB4038788 released yesterday the 12'th Please see the Topic below http://www.prepar3d.com/forum/viewtopic.php?f=6314&t=126671&p=166633#p166633
September 13, 20178 yr Author Thank you will give this a try now, come to think of it I remember this causing me issues back in FSX!
September 13, 20178 yr For your information , I have the KB4038788 from 13-sep-17 and started P3D V4 and the default flight OK.. Windows 10 Version 1703 for x64-based Systems (KB4038788) Jorge
September 14, 20178 yr I am also having crashes after 100% load with Prepar3d v3.4. It works OK if I start with the default scenario and later change to the scenario I want . Bill Davis
September 14, 20178 yr 6 hours ago, Poppet said: Hello This may be possibly due to a Windows Update. Windows update KB4038788 released yesterday the 12'th Please see the Topic below as it resembles your situation http://www.prepar3d.com/forum/viewtopic.php?f=6314&t=126671&p=166633#p166633 I notice that the update you mentioned is the same number as the Windows 7 update just released today. I think I will not install that one.
September 14, 20178 yr 6 hours ago, Poppet said: Hello This may be possibly due to a Windows Update. Windows update KB4038788 released yesterday the 12'th Please see the Topic below as it resembles your situation http://www.prepar3d.com/forum/viewtopic.php?f=6314&t=126671&p=166633#p166633 Elaine, I did the update with no problems. Spent about four hours with v4 and no problems. blaustern I Earned My Spurs in Vietnam
September 14, 20178 yr I had the same problem after installation of KB4038788. Uninstalling cures that. As people reported the problem will not exist on a clean V3 or V4 installation. Seems that is caused by the combination of addons. But i dont want to spend my time with bug fixing an install/remove/restore, so i will live without this M$ "Fix"
September 14, 20178 yr Here I also solved the problem by uninstalling that update. I hope LM will report this to Microsoft. 13600KF - AIO - 32GB DDR4 - RTX4070 - UW1440p GSync - USB DAC - 2TB NVMe - Windows 11 Pro - Gladiator NXT EVO - 1 Gbps Fiber - MSFS 2024
September 14, 20178 yr I have the latest Windows Update installed this week and so far no crashes. However, last week, I reinstalled V4 by uninstalling the client and then installing the client, then uninstalling content and then reinstalling content and then uninstalling scenery and then reinstalling scenery. Don't know if that's a clean install of V4 or not. Jim Young | AVSIM Online! - Simming's Premier Resource! Member, AVSIM Board of Directors - Serving AVSIM since 2001 Submit News to AVSIMImportant other links: Basic FSX Configuration Guide | AVSIM CTD Guide | AVSIM Prepar3D Guide | Help with AVSIM Site | Signature Rules | Screen Shot Rule | AVSIM Terms of Service (ToS) I7 8086K 5.0GHz | GTX 1080 TI OC Edition | Dell 34" and 24" Monitors | ASUS Maximus X Hero MB Z370 | Samsung M.2 NVMe 500GB and 1TB | Samsung SSD 500GB x2 | Toshiba HDD 1TB | WDC HDD 1TB | Corsair H115i Pro | 16GB DDR4 3600C17 | Windows 10
September 14, 20178 yr I had the same problem with P3Dv3. Uninstalling (and blocking) the windows update appears to be the fix. You guys saved me countless hours of aggravation trying to problem solve this beast. Thanks to everyone on this forum for chipping in and sharing their experiences! I would have gone mad without you! Zachary Kerr "I fly a fake plane on my computer and I love it!"
September 14, 20178 yr 9 hours ago, Bluestar said: Elaine, I did the update with no problems. Spent about four hours with v4 and no problems. blaustern Yes so far its unclear what's causing these crashes regrading the update, Possible a Certain Add On or a USB device that's incompatible
September 14, 20178 yr Hello, I am encountering problems with P3D. When I try to load a flight, it crashes almost all the time just in the end of the loading process (sometimes just after the loading). I have the problem with all planes/sceneries (default or add-ons) and I haven't changed anything in my sim recently (no new sceneries, ...). I have tried to delete my .cfg and shaders files with success. I also tried to start the sim with the dll.xml file outside the folder without any improvement. Does anybody have any idea what's going on? Thank you! You will fin below the crash report coming from AppCrashView: Version=1 EventType=APPCRASH EventTime=131498827081239062 ReportType=2 Consent=1 UploadTime=131498827090199955 ReportStatus=268435456 ReportIdentifier=25b7d278-846f-4ab7-91b6-93755ba709e0 IntegratorReportIdentifier=d2a90fcf-5a5a-423a-b8f7-92b8593c98fd Wow64Host=34404 Wow64Guest=332 NsAppName=Prepar3D.exe AppSessionGuid=0000216c-0001-000e-2cfd-475a7c2dd301 TargetAppId=W:00069c1ddd267c82294def3583442e8004d300000904!00007ff2a8317a4b2ff75289de3066c90208f4d767a9!Prepar3D.exe TargetAppVer=2017//01//30:17:49:51!6d741!Prepar3D.exe BootId=4294967295 ServiceSplit=3539031 TargetAsId=420 Response.BucketId=f3ff1db319bbaf271916b9a6c7afa705 Response.BucketTable=1 Response.LegacyBucketId=109069737668 Response.type=4 Sig[0].Name=Nom de l’application Sig[0].Value=Prepar3D.exe Sig[1].Name=Version de l’application Sig[1].Value=3.4.22.19868 Sig[2].Name=Horodatage de l’application Sig[2].Value=588f7cbf Sig[3].Name=Nom du module par défaut Sig[3].Value=StackHash_5a88 Sig[4].Name=Version du module par défaut Sig[4].Value=0.0.0.0 Sig[5].Name=Horodateur du module par défaut Sig[5].Value=00000000 Sig[6].Name=Code de l’exception Sig[6].Value=c000041d Sig[7].Name=Décalage de l’exception Sig[7].Value=PCH_BF_FROM_USER32+0x0002FA49 DynamicSig[1].Name=Version du système DynamicSig[1].Value=10.0.15063.2.0.0.768.101 DynamicSig[2].Name=Identificateur de paramètres régionaux DynamicSig[2].Value=1036 DynamicSig[22].Name=Information supplémentaire n° 1 DynamicSig[22].Value=5a88 DynamicSig[23].Name=Information supplémentaire n° 2 DynamicSig[23].Value=5a885fe7f5fa34534ba31d169be1963c DynamicSig[24].Name=Information supplémentaire n° 3 DynamicSig[24].Value=c395 DynamicSig[25].Name=Information supplémentaire n° 4 DynamicSig[25].Value=c3959ab5e2c85b051ace32ee1d548ded UI[2]=C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Prepar3D.exe UI[3]=Prepar3D exe a cessé de fonctionner UI[4]=Windows peut rechercher une solution au problème en ligne. UI[5]=Rechercher une solution en ligne et fermer le programme UI[6]=Rechercher ultérieurement une solution en ligne et fermer le programme UI[7]=Fermer le programme LoadedModule[0]=C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Prepar3D.exe LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll LoadedModule[4]=C:\WINDOWS\SYSTEM32\apphelp.dll LoadedModule[5]=C:\WINDOWS\System32\USER32.dll LoadedModule[6]=C:\WINDOWS\System32\win32u.dll LoadedModule[7]=C:\WINDOWS\System32\GDI32.dll LoadedModule[8]=C:\WINDOWS\System32\gdi32full.dll LoadedModule[9]=C:\WINDOWS\System32\msvcp_win.dll LoadedModule[10]=C:\WINDOWS\System32\ucrtbase.dll LoadedModule[11]=C:\WINDOWS\System32\ole32.dll LoadedModule[12]=C:\WINDOWS\System32\combase.dll LoadedModule[13]=C:\WINDOWS\System32\RPCRT4.dll LoadedModule[14]=C:\WINDOWS\System32\SspiCli.dll LoadedModule[15]=C:\WINDOWS\System32\CRYPTBASE.dll LoadedModule[16]=C:\WINDOWS\System32\bcryptPrimitives.dll LoadedModule[17]=C:\WINDOWS\System32\sechost.dll LoadedModule[18]=C:\WINDOWS\SYSTEM32\MSVCP120.dll LoadedModule[19]=C:\WINDOWS\SYSTEM32\MSVCR120.dll LoadedModule[20]=C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\api.dll LoadedModule[21]=C:\WINDOWS\System32\IMM32.dll LoadedModule[22]=C:\WINDOWS\SYSTEM32\Cabinet.dll LoadedModule[23]=C:\WINDOWS\SYSTEM32\WINHTTP.dll LoadedModule[24]=C:\WINDOWS\SYSTEM32\MSWSOCK.dll LoadedModule[25]=C:\WINDOWS\System32\WS2_32.dll LoadedModule[26]=C:\WINDOWS\System32\ADVAPI32.dll LoadedModule[27]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.15063.413_none_55bc94a37c2a2854\COMCTL32.dll LoadedModule[28]=C:\WINDOWS\System32\msvcrt.dll LoadedModule[29]=C:\WINDOWS\SYSTEM32\VERSION.dll LoadedModule[30]=C:\WINDOWS\SYSTEM32\WINMM.dll LoadedModule[31]=C:\WINDOWS\System32\SHELL32.dll LoadedModule[32]=C:\WINDOWS\System32\cfgmgr32.dll 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LoadedModule[75]=C:\WINDOWS\SYSTEM32\HID.DLL LoadedModule[76]=C:\WINDOWS\SYSTEM32\DINPUT8.dll LoadedModule[77]=C:\WINDOWS\SYSTEM32\USERENV.dll LoadedModule[78]=C:\WINDOWS\SYSTEM32\MFReadWrite.dll LoadedModule[79]=C:\WINDOWS\SYSTEM32\dxgi.dll LoadedModule[80]=C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\mplEasyBlendSDKDX11.dll LoadedModule[81]=C:\WINDOWS\SYSTEM32\MFPlat.DLL LoadedModule[82]=C:\WINDOWS\SYSTEM32\d3d9.dll LoadedModule[83]=C:\WINDOWS\SYSTEM32\d3d11.dll LoadedModule[84]=C:\WINDOWS\SYSTEM32\OPENGL32.dll LoadedModule[85]=C:\WINDOWS\SYSTEM32\GLU32.dll LoadedModule[86]=C:\WINDOWS\SYSTEM32\d3dx9_43.dll LoadedModule[87]=C:\WINDOWS\SYSTEM32\d3dx11_43.dll LoadedModule[88]=C:\WINDOWS\SYSTEM32\DSOUND.dll LoadedModule[89]=C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\D3DCOMPILER_47.dll LoadedModule[90]=C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\d3dcsx_47.dll LoadedModule[91]=C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\audiere.dll LoadedModule[92]=C:\WINDOWS\SYSTEM32\MSACM32.dll LoadedModule[93]=C:\WINDOWS\SYSTEM32\dwmapi.dll LoadedModule[94]=C:\WINDOWS\SYSTEM32\D3DCOMPILER_43.dll LoadedModule[95]=C:\WINDOWS\SYSTEM32\RTWorkQ.DLL LoadedModule[96]=C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\language.dll LoadedModule[97]=C:\WINDOWS\system32\uxtheme.dll LoadedModule[98]=C:\WINDOWS\SYSTEM32\MSXML6.DLL LoadedModule[99]=C:\WINDOWS\SYSTEM32\ntmarta.dll LoadedModule[100]=C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\uiInterface.dll LoadedModule[101]=C:\WINDOWS\SYSTEM32\mscoree.dll LoadedModule[102]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll LoadedModule[103]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll LoadedModule[104]=C:\WINDOWS\SYSTEM32\MSVCR120_CLR0400.dll LoadedModule[105]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\mscorlib\0caeceddf4f18e8de485e8a01587a5ae\mscorlib.ni.dll LoadedModule[106]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll 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LoadedModule[117]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\wpfgfx_v0400.dll LoadedModule[118]=C:\WINDOWS\SYSTEM32\MSVCP120_CLR0400.dll LoadedModule[119]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\PresentationNative_v0400.dll LoadedModule[120]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Configuration\e3e2163ce2828f3eb39467eef12174eb\System.Configuration.ni.dll LoadedModule[121]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Xml\3fe248175d48b2e07f409b673e4a9ac3\System.Xml.ni.dll LoadedModule[122]=C:\WINDOWS\SYSTEM32\PROPSYS.dll LoadedModule[123]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Drawing\62efe919067b467d37473963b93aac93\System.Drawing.ni.dll LoadedModule[124]=C:\WINDOWS\SYSTEM32\iphlpapi.dll LoadedModule[125]=C:\WINDOWS\System32\NSI.dll LoadedModule[126]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL LoadedModule[127]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL LoadedModule[128]=C:\WINDOWS\System32\MSCTF.dll LoadedModule[129]=C:\WINDOWS\SYSTEM32\secur32.dll LoadedModule[130]=C:\WINDOWS\SYSTEM32\DNSAPI.dll LoadedModule[131]=C:\WINDOWS\System32\fwpuclnt.dll LoadedModule[132]=C:\Windows\System32\rasadhlp.dll LoadedModule[133]=C:\WINDOWS\system32\nvapi.dll LoadedModule[134]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumd.dll LoadedModule[135]=C:\WINDOWS\System32\WINTRUST.DLL LoadedModule[136]=C:\WINDOWS\System32\imagehlp.dll LoadedModule[137]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvwgf2um.dll LoadedModule[138]=C:\WINDOWS\system32\nvspcap.dll LoadedModule[139]=C:\WINDOWS\System32\PSAPI.DLL LoadedModule[140]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll LoadedModule[141]=C:\WINDOWS\SYSTEM32\WINSTA.dll LoadedModule[142]=C:\WINDOWS\System32\clbcatq.dll LoadedModule[143]=C:\Windows\System32\Windows.StateRepository.dll LoadedModule[144]=C:\Windows\System32\StateRepository.Core.dll LoadedModule[145]=C:\Windows\System32\WinTypes.dll 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LoadedModule[201]=C:\WINDOWS\WinSxS\x86_microsoft.flightsimulator.simconnect_67c7c14424d61b5b_10.0.60905.0_none_dd92b94d8a196297\SimConnect.dll LoadedModule[202]=C:\Program Files (x86)\Common Files\System\ado\msado15.dll LoadedModule[203]=C:\WINDOWS\SYSTEM32\MSDART.DLL LoadedModule[204]=C:\Program Files (x86)\Common Files\System\Ole DB\oledb32.dll LoadedModule[205]=C:\WINDOWS\SYSTEM32\DPAPI.dll LoadedModule[206]=C:\Windows\System32\comsvcs.dll LoadedModule[207]=C:\Windows\System32\msjetoledb40.dll LoadedModule[208]=C:\Windows\System32\msjter40.dll LoadedModule[209]=C:\Windows\System32\msjet40.dll LoadedModule[210]=C:\Windows\System32\MSJINT40.DLL LoadedModule[211]=C:\Windows\System32\mswstr10.dll LoadedModule[212]=C:\Windows\System32\mstext40.dll LoadedModule[213]=C:\WINDOWS\SYSTEM32\mlang.dll LoadedModule[214]=C:\WINDOWS\SYSTEM32\RAASAUDIO32.DLL LoadedModule[215]=C:\WINDOWS\SYSTEM32\X3DAudio1_6.dll LoadedModule[216]=C:\WINDOWS\System32\xactengine3_4.dll LoadedModule[217]=C:\WINDOWS\System32\XAudio2_4.dll LoadedModule[218]=C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Modules\FSUIPC4.dll LoadedModule[219]=C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Modules\SimConnectP3D3.dll LoadedModule[220]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\PresentationUI\586551633f2a78a4526895a179ff9e18\PresentationUI.ni.dll LoadedModule[221]=C:\WINDOWS\SYSTEM32\XInput1_4.dll LoadedModule[222]=C:\WINDOWS\system32\wbem\wbemprox.dll LoadedModule[223]=C:\WINDOWS\SYSTEM32\wbemcomn.dll LoadedModule[224]=C:\WINDOWS\system32\wbem\wbemsvc.dll LoadedModule[225]=C:\WINDOWS\system32\wbem\fastprox.dll LoadedModule[226]=C:\WINDOWS\SYSTEM32\mscms.dll LoadedModule[227]=C:\WINDOWS\SYSTEM32\WindowsCodecsExt.dll LoadedModule[228]=C:\WINDOWS\SYSTEM32\icm32.dll LoadedModule[229]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Web\28a6cb5ee9f93ede9a4f7694f1c602d9\System.Web.ni.dll LoadedModule[230]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\webengine4.dll LoadedModule[231]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\UIAutomationTypes\b726809dcd3e10eae0d0293a15fc6a2f\UIAutomationTypes.ni.dll LoadedModule[232]=C:\WINDOWS\SYSTEM32\UIAutomationCore.dll LoadedModule[233]=C:\WINDOWS\SYSTEM32\sxs.dll LoadedModule[234]=C:\WINDOWS\system32\dataexchange.dll LoadedModule[235]=C:\WINDOWS\system32\dcomp.dll LoadedModule[236]=C:\WINDOWS\system32\twinapi.appcore.dll LoadedModule[237]=C:\WINDOWS\system32\msctfui.dll LoadedModule[238]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Runteb92aa12#\0b62d562d8303c076ca7cb39a021b14a\System.Runtime.Serialization.ni.dll LoadedModule[239]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\SMDiagnostics\60c298139ad46e237b4ee7bf61966d2d\SMDiagnostics.ni.dll LoadedModule[240]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Servd1dec626#\bfd9616e20eb1cfeb32b753d0bfec118\System.ServiceModel.Internals.ni.dll LoadedModule[241]=C:\WINDOWS\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.15063.608_none_9e9d5d4256d15def\gdiplus.dll LoadedModule[242]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\UIAutomationProvider\2b882fe231e4c2a409451fdec1c21f29\UIAutomationProvider.ni.dll LoadedModule[243]=C:\WINDOWS\SYSTEM32\OLEACC.dll LoadedModule[244]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\Accessibility\4bbec11217c58d19857972c98192e2cb\Accessibility.ni.dll LoadedModule[245]=C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Gauges\PMDG_747QOTSII.dll LoadedModule[246]=C:\WINDOWS\SYSTEM32\NETAPI32.dll LoadedModule[247]=C:\WINDOWS\System32\XAudio2_7.dll LoadedModule[248]=C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Gauges\PMDG_747QOTSII_2.dll LoadedModule[249]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV LoadedModule[250]=C:\WINDOWS\SYSTEM32\snmpapi.dll LoadedModule[251]=C:\WINDOWS\SYSTEM32\icmp.Dll LoadedModule[252]=C:\WINDOWS\system32\napinsp.dll LoadedModule[253]=C:\WINDOWS\system32\pnrpnsp.dll LoadedModule[254]=C:\WINDOWS\system32\NLAapi.dll LoadedModule[255]=C:\WINDOWS\System32\winrnr.dll LoadedModule[256]=C:\Windows\System32\ieframe.dll LoadedModule[257]=C:\Windows\System32\DSREG.DLL LoadedModule[258]=C:\Windows\System32\msvcp110_win.dll LoadedModule[259]=C:\Windows\System32\mshtml.dll LoadedModule[260]=C:\Windows\System32\srpapi.dll LoadedModule[261]=C:\WINDOWS\SYSTEM32\WLDP.DLL LoadedModule[262]=C:\Windows\System32\vaultcli.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=Fonctionnement arrêté ConsentKey=APPCRASH AppName=Prepar3D exe AppPath=C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Prepar3D.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=74F6E2A04AD73AE296B28D003727629B MetadataHash=1940564453
September 14, 20178 yr Hi, are you on W10? Have you recently update your OS? I watched Chewwy's stream on Twich today and he had a similar problem. By reverting back to the previous Windows install he got it sorted out. If yes, then maybe give it a try. Regards, Perry
September 14, 20178 yr I have experienced the same issue and I am running P3D V3. Hope Microsoft has a fix for this update........I will uninstall KB4038788. Bill Clark Windows 10 Pro, Ver 21H2 CPU I5-8600K 5.0GHz, GPU Nvidia RTX 3090 VRAM 24GB Gigabyte Z370 Gaming 7, 2TB M2.NVMe, RAM 32GB
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