October 17, 20205 yr 6 hours ago, sidfadc said: ok thanks, I don't think the function in the sim does this? It doesn't seem to do anything in the sim. EddieKABQ
October 21, 20205 yr @Carenado We are still waiting for at least a functional Transponder. There are several other items to fix, which would be appreciated as well, but please fix the Transponder so it properly shows the code in VATSIM/IVAO. The default aircraft do that, so it is possible, and certainly expected for payware. Thank-you for any communion or consideration you can show for this aircraft.... it’s deserving. C Best- Carl Avari-Cooper
October 21, 20205 yr Have you submitted a bug report to them? https://carenado.zendesk.com/hc/en-us James
October 21, 20205 yr Author 22 minutes ago, cavaricooper said: @Carenado We are still waiting for at least a functional Transponder. There are several other items to fix, which would be appreciated as well, but please fix the Transponder so it properly shows the code in VATSIM/IVAO. The default aircraft do that, so it is possible, and certainly expected for payware. Thank-you for any communion or consideration you can show for this aircraft.... it’s deserving. C Just saw this on the Carenado support page: "Since in this simulator we don't have control over the sales or installation systems, if you need support on this you should contact directly Microsoft using this link https://flightsimulator.zendesk.com/hc/en-us and clicking "Submit a Request" in the upper right hand corner. We as Carenado now can only solve developing issues, like if something is not working ok on the aircraft, or a bad texture or sound, but for installation or sales or refunds you should contact them." MSFS
October 21, 20205 yr Seems fine? They're just saying that if the product won't install from the marketplace then that's out of their hands as it's MS that controls the marketplace installs.
October 22, 20205 yr 16 hours ago, Phantoms said: Have you submitted a bug report to them? https://carenado.zendesk.com/hc/en-us Yes James, I have- No communication about the issues... but I keep hoping that if people who purchased the aircraft are persistent in their polite requests for @Carenado to actually finish this one aircraft, rather than leave it in its current state- they might hear us collectively. I have been told by several, that I'm dreaming- but I recognize that this is Carenado's single best opportunity to be taken seriously by the FS Community, and hope that someone at the company thinks likewise. I've always jousted with windmills... C Best- Carl Avari-Cooper
October 22, 20205 yr Author 30 minutes ago, cavaricooper said: Yes James, I have- No communication about the issues... but I keep hoping that if people who purchased the aircraft are persistent in their polite requests for @Carenado to actually finish this one aircraft, rather than leave it in its current state- they might hear us collectively. I have been told by several, that I'm dreaming- but I recognize that this is Carenado's single best opportunity to be taken seriously by the FS Community, and hope that someone at the company thinks likewise. I've always jousted with windmills... C I sent another support request for you yesterday. 😀 Dreams do come true. MSFS
October 22, 20205 yr Thanks Jose! Its not too much to expect payware to send correct transponder codes... after all the default a/c do. If the clamor is loud enough, perhaps it will be heard. C Best- Carl Avari-Cooper
October 22, 20205 yr In addition to carendos zendesk, report it to MSFS zendesk too as it's sold through their store. James
October 22, 20205 yr Author 4 hours ago, cavaricooper said: Thanks Jose! Its not too much to expect payware to send correct transponder codes... after all the default a/c do. If the clamor is loud enough, perhaps it will be heard. C I received a response: "Thanks, this has been reported to our dev team for correction. Regards Carenado" MSFS
October 24, 20205 yr @Carenado Another week without a working Transponder... please fix. Also, no communication re. my open tickets. (I’d say this in their forum, but that’s not possible.) Ta- C Best- Carl Avari-Cooper
November 2, 20205 yr Now that the hotfix is out, I'm hoping that @Carenado will issue a MSFSMP update for the Mooney. Has the CTD issue with the (heading bug?) been cleared up by the hotfix as well? It has been a while since the last update, and I believe I read that they were planning another one. Communication direct to customer from the company, other than to auto-acknowledge the report, is non-existent. Ta- C Best- Carl Avari-Cooper
November 2, 20205 yr Author I don't trust them. They are probably working on their next release. It's how they have always done things. Carenado is not qualified to be a respected dev and seller of quality aircraft for MSFS 2020. This sim is getting updates every other week and they will not be able to keep up. If this was A2A an update would have been issued in a couple of days. Carenado is just not known for providing this type of customer service and the way that they have handled the Mooney release will be indicative of how they will handle the rest of their new releases. I'm staying far away from this developer. I ain't buying anything else with their brand on it. Edited November 2, 20205 yr by DJJose MSFS
November 2, 20205 yr Author The good news is that the community is hard at work trying to make this sim the best it can be. Some liveries released: http://www.allflightmods.com/microsoft-flight-simulator-2020/msfs2020-liveries/mooney-livery-9-colors-v1-1/ Edited November 2, 20205 yr by DJJose MSFS
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