32 minutes ago, Reader said:

sometimes purely personal request.

What personal did you find in a group of people that want to know is PMDG withdrawing support for our planes? 

I am a paying customer. I have the right to know if a company treats my purchase as obsolete. 

That is not personal, it is common curtesy. 

10 minutes ago, Ronda_sim said:

What personal did you find in a group of people that want to know is PMDG withdrawing support for our planes? 

They haven’t said that. I’m sure if you have an issue and raise a ticket you’ll get support.

Well, I hope they import the new LNAV / VNAV profile for us, P3D users too. That's what I meant by quit of support. 

8 hours ago, KL Oo said:

When addon developers stopped selling their products for FS9 were you also this aggrieved? 

I remember PMDG giving a 2-4 week notice before stopping FSX-addon sales. I don't remember if they did so for FS9.

2 minutes ago, Ronda_sim said:

Well, I hope they import the new LNAV / VNAV profile for us, P3D users too. That's what I meant by quit of support. 

Naaah, don't waste your hopes: I opened a ticket asking them to fix the C*U behavior in the 777. That was a month or two before the release of the 737 for MSFS, and they said they would give it a look after the release. 

A year later, after no updates, I followed them up, and they simply replied they won't be fixing it. 

So, the only time I needed actual support, I never received it. I had to apply my own fix (registry hack and install the old, pre-200ER versions).

4 hours ago, Reader said:

The fact is that the customer is not always right and those who expect to be treated as if they are

Ah, very true. But they are always the customer, the source from whom all pesos flow.

8 hours ago, Ray Proudfoot said:

I replied to an invitation. Nothing more and the deviation was only for a few posts.

Which is what others do when you set them straight. Get the point? No further discussion needed, you're the moderator right?

To keep it on topic 😇 I really hope LM will come out with something in the future that puts the sim on the map again that will attract new developers and the ones that abandoned it. 

5 hours ago, Ronda_sim said:

What personal did you find in a group of people that want to know is PMDG withdrawing support for our planes? 

I am a paying customer. I have the right to know if a company treats my purchase as obsolete. 

That is not personal, it is common curtesy. 

Thank you for taking a few words out of their context, quoting them and then applying your own context.

On the subject, as a paying customer, you must already own the product and your status has been made crystal clear 
in this statement from PMDG:
 

Quote

"The products are removed from sale at this moment. Customers who have them will be fully supported, and nothing has changed for these people."

I see that the PMDG P3D forums are still there and active.
Perhaps you would like to start another topic on the subject of PMDG FSX products, which do not even have a forum.
I own two of them, should I start a complaint, or just carry on using them?

Edited August 4, 20241 yr by Reader

22 hours ago, Ray Proudfoot said:

What are YOU talking about? Of course PMDG sold P3D addons. They did for many years until they arbitrarily removed them when the 777 became available for MSFS.

The whole point of this topic is about that decision and how they have reacted to customers questioning if it is temporary or permanent.

The lack of any formal announcement seems to confirm their decision is final. It may not be a conspiracy but the way they’ve handled the situation is far from professional.

Wasn’t selling them.  As in, nobody was buying them anymore.  So they stopped selling them for a platform that they don’t want to keep developing for.  
 

Such is progress. 

Users of FS2004, FSX and P3D put PMDG on the top of the hill and made them serious BANK.

Majestic software have gone on record that while developing their fantastic Q400 for MSFS they will continue to support and develop for P3D. Their reason is that is still the ONLY viable commercial simulation platform out there. They noted that some actual 'simmers' out there who will be 'throwing shade' at them (trendy phrases meh) for continuing to support Prepar3D. 

I feel that PMDG have closed the door on their loyal long term customers to jump on the MSFS money making bandwagon. They could have done both easily, they have lost nothing but respect doing this. Removing sales from their site because of errors by buyers? Are these buyers small children?!? It is nonsense you can easily put a huge banner MSFS only and /or ask a question via a form: Which simulator do you own? MSFS/P3d.

It says a lot that their current only market is people who have problems reading a web form. Utter nonsense!

You can search for PMDG P3d products and still get searches that lead to the website that is of course now empty.

Instead of employing someone to just skimp over the serious and polite forum threads and close them down prematurely unanswered, why not put that same person (yes HIM) in charge of RETENTION. That classic job class devoted to keeping old and loyal customers happy and current. 

I have been flying FSX again because PMDGs best planes exist in that sim and I can't buy them for P3D.

I'm hoping that they list the classics again as I just can NOT take MSFS seriously for simming. Sightseeing yes it's incredible , but this encrypted game model is not suited to serious addon development.

RIGHT CLICK & DRAG RULES PMDG!!

Note: no keys were damaged during the creation of this post

 

https://www.prepar3d.com/support/add-ons/

Is that the PMDG 777 at the top of "how to install add-ons" page?

Says it all!. I think LM will lose MANY sales of P3D if PMDG quit that market!

Edited August 5, 20241 yr by sloppysmusic
question

@sloppysmusic,

PMDG has said they sold more DC-6s for MSFS in the first week or whatever than they had for every other sim combined.  
 

PMDG probably sold more 777s in the first week than they had in every other sim combined.  
 

Same with the 737.  And probably how it will be for the 747.  The user base DWARFS everything else, combined.  
 

You should take MSFS seriously because you can do the sightseeing and have just as high fidelity of an experience as you can with any other sim with PMDG, Fenix, JF….  

Edited August 5, 20241 yr by Ray Proudfoot
Long quoted post removed.

37 minutes ago, sloppysmusic said:

They noted that some actual 'simmers' out there who will be 'throwing shade' at them (trendy phrases meh) for continuing to support Prepar3D. 

This is something I just can't understand after 72 years of watching people. Why the silly tribalism? Why do MSFS fans even care if developers develop anything for P3D and demand they stop? It takes nothing from them. It's like some crazy religion that wants to stamp out all others. 

 

44 minutes ago, sloppysmusic said:

They could have done both easily,

I suggested this on the PMDG forum several months ago and was immediately rebuked by another form member (not staff) with a liberal use of that descriptive referring to bovine fecal matter directed my way. I pointed to other developers who did updates for their product on both platforms which is something RR said at one time he intended to do. That man's word is definitely NOT his bond. That thread was locked by the mod only after I took the upper hand by throwing back. A gang up is ok as long as the person questioning the manifesto doesn't stand on his hind legs and do too good of a job at self-defense. Then it's lock time. I've seen this happen many times to others over the years on that forum.  

Another riddle is why paying customers on that forum will suck up to that man by jumping another customer who ask something contrary to the PMDG manifesto. It's like they hope the great one might notice they are alive if they fawn enough. I don't know. Interesting psychology.

4 minutes ago, ATRguy said:

just as high fidelity of an experience as you can with any other sim with PMDG, Fenix, JF

Here's a challenge. Go find me an established aviation training company that uses MSFS running on Xbox or PC to train its students.

3 minutes ago, Patco Lch said:

Why do MSFS fans even care if developers develop anything for P3D and demand they stop

Because the very existence of another sim negates their doctrine that MSFS is the ONLY and BEST sim ever. As in they need to feel constantly VALIDATED in their choices. 

"ONE gamer, ONE console, ONE sim!" 

17 minutes ago, ATRguy said:

But don’t be upset when the market moves on

The mass market, which is what we are talking about, can move where it likes. I'm just buying what works for ME.

That example you gave sums up what I said in that MSFS for scenery/VFR is a no brainer. For IFR though? Most of the addon planes are compromised by being forced by the marketplace to include non standard gps systems that do NOT work in any way like the real world.