The SAVE function does not appear to be working properly since I updated. I set up several quick circuits at various airports, but when I attempt to use them, my plane loads with blank screens, and the screen is frozen. I have to sign out to get back to the desktop

EDIT: Please note that I created these saves after I had updated the product.

Edited October 27, 20241 yr by Christopher Low

27 minutes ago, Christopher Low said:

The SAVE function does not appear to be working properly since I updated. I set up several quick circuits at various airports, but when I attempt to use them, my plane loads with blank screens, and the screen is frozen. I have to sign out to get back to the desktop

EDIT: Please note that I created these saves after I had updated the product.

That is a HUGE problem.

I cannot test it because I cannot get the 737-600 / -700 updated yet.

Have you posted your finding on the PMDG forum (so all pilots know about it) or done a PMDG Support Ticket?

No, but I will post the same comment on the PMDG forum, and see what they have to say.

I have just completed a flight from BIKF Keflavik to EKVG Vagar in my PMDG 737-600. I used the MAGNI transition to the ILS 30 approach, and watched the plane's motion carefully. The initial slight turn to the right after MAGNI included a very slight "twitch" as it rolled out. The start of the final arc between VG930 and VG907 was initiated perfectly, without any sign of that "slight turn in the opposite direction" first. However, as it approached the middle of the turn, it persistently "rocked" slightly left to right, although it did smooth out as I approached the end of the arc. Nevertheless, I am sure that it is not supposed to do this.

Here is a screenshot when I am around two thirds of the way through that arc.

https://www.mediafire.com/view/9q38bdj4zk6n8s1/Vagar1.jpg/file

6 hours ago, Michael Moe said:

It does.  I ran a 7hour flight without issues at all after this discovery. I have seen people with I9 14900k with more issues than i have. Setting the USB to never sleep again is king.

Michael Moe 

So is it Windows issue or CPU? Because if it only happens with people with i9 14900k than it could be hardware issue? The reason I'm saying this I have i9 13900KF and went through widows 10 to window 11 with all updates. I did have some intermittent USB issues until I upgraded my power supply 

6 minutes ago, sd_flyer said:

So is it Windows issue or CPU? Because if it only happens with people with i9 14900k than it could be hardware issue? The reason I'm saying this I have i9 13900KF and went through widows 10 to window 11 with all updates. I did have some intermittent USB issues until I upgraded my power supply 

I have 850w Gold supply but it could be down to some USB switches that cant handle all my hardware. They do come with own supply but i think they might be overwhelmed. I just had a windows 10 update and this usb sleep was activated under units dealing in w10 despite being deactivated under the power schematic

Michael Moe 

Edited October 27, 20241 yr by Michael Moe

14 minutes ago, Michael Moe said:

I have 850w Gold supply but it could be down to some USB switches that cant handle all my hardware. They do come with own supply but i think they might be overwhelmed. I just had a windows 10 update and this usb sleep was activated under units dealing in w10 despite being deactivated under the power schematic

Michael Moe 

What are all your USB devices plugged in to?

 

1 hour ago, Bobsk8 said:

What are all your USB devices plugged in to?

 

I have a 10 port (5 is used)and a 5 port USB swich 2.0 though.

Also used for powering 2 tablets

Michael Moe 

On 10/26/2024 at 12:20 PM, Bobsk8 said:

Did you update it with the Navigraph Hub after you installed the fixed version?

Bob,

Thanks for all your help on this problem.

Much appreciated.

I contacted PMDG support and the fix in my case was to add a new step to the 737 Uninstall procedure:

Store version (Steam version below):

Remove any installed liveries for the 737-800 from the Operations Center
Uninstall the 737-800 from add/remove programs.
Go too {SIM}\Community and make sure there is no pmdg-aircraft-738 folder. If there is delete it.
Go to C:\Users{username}\AppData\Local\Packages\Microsof t.FlightSimulator_8wekyb3d8bbwe\LocalCache\Package s\Community\ and make sure there is no pmdg-aircraft-738 folder if there is delete it
Go to C:\Users{username}\AppData\Local\Packages\Microsof t.FlightSimulator_8wekyb3d8bbwe\LocalCache\SimObje cts\Airplanes and delete any PMDG 737-800XXX folders if they exist
Go to C:\Users{username}\AppData\Local\Packages\Microsof t.FlightSimulator_8wekyb3d8bbwe\LocalCache\Package s\ and make sure there is no pmdg-aircraft-738 folder if there is delete it.
Go to C:\Users{username}\AppData\Local\Packages\Microsof t.FlightSimulator_8wekyb3d8bbwe\LocalState\package s and delete the PMDG-aircraft-738 directory
Download a fresh copy and install again making sure you run the installer as administrator. Right click and select run as administrator.
Reboot the PC after the installation
After rebooting use the PMDG Operations Center to update the product.

The fix from PMDG Ticket support was adding this new step:
Do the uninstall again making sure you also delete everything udner (support meant under).
To delete all data inside the Updater folder here:
C:\Users\{username}\AppData\Roaming\PMDG\PMDG Operations Center\Updater

Then I continued with:
Reboot the PC after the installation

After rebooting
Use the PMDG Operations Center to update the product.

I added these next steps:
Reboot PC
Navigraph HUB to update the Airac (new procedure at this time)
Start MSFS
Select PMDG aircraft
Do not touch the tablet
Check Airac date on CDU?

 

10 hours ago, Christopher Low said:

No, but I will post the same comment on the PMDG forum, and see what they have to say.

Hello,
I now have the latest PMDG737 Update working so I did a saved flight (PMDG737-600).
When I loaded the saved flight all displays OK.
Just initially a little excess speed and climb rate that I had to adjust.

Note: I replied to your post on the PMDG forum as well.

 

 

21 minutes ago, vonmar said:

Bob,

Thanks for all your help on this problem.

Much appreciated.

 

I contacted PMDG support and the fix in my case was to add a new step to the 737 Uninstall procedure:

Store version (Steam version below):

Remove any installed liveries for the 737-800 from the Operations Center
Uninstall the 737-800 from add/remove programs.
Go too {SIM}\Community and make sure there is no pmdg-aircraft-738 folder. If there is delete it.
Go to C:\Users{username}\AppData\Local\Packages\Microsof t.FlightSimulator_8wekyb3d8bbwe\LocalCache\Package s\Community\ and make sure there is no pmdg-aircraft-738 folder if there is delete it
Go to C:\Users{username}\AppData\Local\Packages\Microsof t.FlightSimulator_8wekyb3d8bbwe\LocalCache\SimObje cts\Airplanes and delete any PMDG 737-800XXX folders if they exist
Go to C:\Users{username}\AppData\Local\Packages\Microsof t.FlightSimulator_8wekyb3d8bbwe\LocalCache\Package s\ and make sure there is no pmdg-aircraft-738 folder if there is delete it.
Go to C:\Users{username}\AppData\Local\Packages\Microsof t.FlightSimulator_8wekyb3d8bbwe\LocalState\package s and delete the PMDG-aircraft-738 directory
Download a fresh copy and install again making sure you run the installer as administrator. Right click and select run as administrator.
Reboot the PC after the installation
After rebooting use the PMDG Operations Center to update the product.

The fix from PMDG Ticket support was adding this new step:
Do the uninstall again making sure you also delete everything udner (support meant under).
To delete all data inside the Updater folder here:
C:\Users\{username}\AppData\Roaming\PMDG\PMDG Operations Center\Updater

Then I continued with:
Reboot the PC after the installation

After rebooting
Use the PMDG Operations Center to update the product.

I added these next steps:
Reboot PC
Navigraph HUB to update the Airac (new procedure at this time)
Start MSFS
Select PMDG aircraft
Do not touch the tablet
Check Airac date on CDU?

 

I looked in that folder in my system, and I had three sub folders, the 737-600 , 737-800, the 777 and the DC6.  Did you delete anything else besides the 737? 

6 minutes ago, Bobsk8 said:

I looked in that folder in my system, and I had three sub folders, the 737-600 , 737-800, the 777 and the DC6.  Did you delete anything else besides the 737? 

I only had the 737-600 and -700 inside that folder.

PMDG Support only said to delete all that was inside that folder.

When I re-installed the aircraft the content came back inside the folder.

 

 

Got a chance to test the update last night.  I have a few technically demanding RNP procedures I use to test an aircraft's handling of LNAV.  I can report that the current LNAV logic pushed to the 73 is exactly the same as the stuff in the release version of the 777.  It exhibits the exact same bugs in the same places, the most noticeable being an inability to handle an RF leg in one direction that transitions into a tighter RF leg in the other direction.  The plane goes the wrong way and you end up in a mountain.  (There's still plenty of bank oscillations etc, but that seems less important than where the plane actually goes.)

This kind of thing won't be a factor in the large majority of public RNP procedures right now, but there's some future-proofing concerns here if they don't improve it, because as these procedures (and the ability of aircraft to fly them) become more proven, we're going to see increasingly complex RNP (AR) procedures in the public sphere, and PMDG 's logic is going to struggle with them. 

Hope they're working to further refine it.  I would expect that releasing it in the 737 when they did may not have been coincidence, even if it weren't 100% ready, so I'm hopeful that they're aware of that.

 

3 minutes ago, Stearmandriver said:

Hope they're working to further refine it.  I would expect that releasing it in the 737 when they did may not have been coincidence, even if it weren't 100% ready, so I'm hopeful that they're aware of that.

Bearing in mind the usual caveat of whether or not the plan will materialize as communicated, I seem to recall they said LNAV will receive further improvement with the release(s) of the next 777 variants (which will then also be pushed into the 737). LNAV isn't finished yet, but then again they said that 10 years ago as well, lol.

Though I'm not sure why they would make claims opposing the views of real drivers of the thing and say it's already accurate and how the real plane flies. Seems like a contradiction to the communicated development process of LNAV 2.0.

1 hour ago, Stearmandriver said:

Got a chance to test the update last night.  I have a few technically demanding RNP procedures I use to test an aircraft's handling of LNAV.  I can report that the current LNAV logic pushed to the 73 is exactly the same as the stuff in the release version of the 777.  It exhibits the exact same bugs in the same places, the most noticeable being an inability to handle an RF leg in one direction that transitions into a tighter RF leg in the other direction.  The plane goes the wrong way and you end up in a mountain.  (There's still plenty of bank oscillations etc, but that seems less important than where the plane actually goes.)

This kind of thing won't be a factor in the large majority of public RNP procedures right now, but there's some future-proofing concerns here if they don't improve it, because as these procedures (and the ability of aircraft to fly them) become more proven, we're going to see increasingly complex RNP (AR) procedures in the public sphere, and PMDG 's logic is going to struggle with them. 

Hope they're working to further refine it.  I would expect that releasing it in the 737 when they did may not have been coincidence, even if it weren't 100% ready, so I'm hopeful that they're aware of that.

 

What are your thoughts on the changes they made to the flight model?