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Refund of BATC. What a terrible product!

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1 hour ago, Farlis said:

Which why it preferable to Say Intentions. Say Intentions has too much freedom. The AI constantly imagines things instead of following procedures.

 

Imagines things?

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  • Kind of strange that after BATC was voted best new product in the Navigraph Poll, all of a sudden on the same day two different threads pop up stating BATC is terrible, followed by pro SI comments.  H

  • Don’t think Avsim is where you bought BATC. Go there, where you purchased, and I suspect you will have better luck there than you will here. Just a hunch.  -B

  • When you buy the product there’s a fairly short disclaimer that you’re buying an early access product and what that means, you need to specifically scroll down and accept that disclaimer in order to b

1 minute ago, MrBitstFlyer said:

Imagines things?

I don't use Say Intentions, but I can always ask my Amazon Echo what to do. 😉

 

 

 

Kind of strange that after BATC was voted best new product in the Navigraph Poll, all of a sudden on the same day two different threads pop up stating BATC is terrible, followed by pro SI comments.  Hmmmm....

 

 

 

  • Author

By my side...i have FSHUD also. And it really works well. 

The strange thing is to spend money and see it doesnt work at all in the first two hours. 

If you buy a product and need to go into forum and youtube videos to listen for tips...thats no good.

🙂

10 hours ago, AbrahamGR said:

Me temo que soy español. No sé qué significa acceso anticipado. Sé que aquí, en España, la publicidad de BAT es muy buena, por eso decidí gastar mi dinero. 

Finalmente he descubierto que es un producto no terminado, como una beta de la beta... demasiados errores y ninguna inmersión. Esa es mi opinión y por eso me gustaría que me devolvieran mi dinero. 

Gracias por entender.

Te problen is "Vende motos" for sinulation, They are a plague and it is getting worse every day.

1 hour ago, Bobsk8 said:

It clearly states on their web site No Refunds!!

They sell within the EU.

Digital Products sold within the EU fall under the 14 day return policy. They only way to get out of this is having the customer tick a checkbox in which they waive their right to return the product within 14 days. Simmarket for example has you do that upon checkout.

So unless the purchase process of BATC does indeed include such a step, they are obliged by law to take back and refund any purchase within 14 days.

Edited by Farlis

53 minutes ago, AbrahamGR said:

If you buy a product and need to go into forum and youtube videos to listen for tips...thats no good.

Which probably is why ALL aircraft addons like those from Fenix or PMDG or are regarded as a terrible products too by everyone... 🤔🤪

42 minutes ago, Farlis said:

They sell within the EU.

Digital Products sold within the EU fall under the 14 day return policy. They only way to get out of this is having the customer tick a checkbox in which they waive their right to return the product within 14 days. Simmarket for example has you do that upon checkout.

So unless the purchase process of BATC does indeed include such a step, they are obliged by law to take back and refund any purchase within 14 days.

So, if I don't live in the EU, I should be able to get a refund for any product I buy that is also sold in the EU. I don't think so. 

 

 

 

It's not a terrible product! Just get a refund and move on.

Why do some still fall for these threads?

"I'm Spanish and I don't understand what early access means." Give us a break.

Mods need to close this thread and issue a vacation.

MSFS

  • Author
6 minutes ago, CFIJose said:

It's not a terrible product! Just get a refund and move on.

Why do some still fall for these threads?

"I'm Spanish and I don't understand what early access means." Give us a break.

Mods need to close this thread and issue a vacation.

Wow. You are so sweet and gentleman. 
Yes please, lets close this thread and give CFIJose a vacation. 
❤️😎

1 hour ago, Bobsk8 said:

So, if I don't live in the EU, I should be able to get a refund for any product I buy that is also sold in the EU. I don't think so. 

It's not where you live but where you buy from (e.g. with a VPN).  But then you also pay the local Value Added Tax applicable in your "borrowed" country.

  • Author

I suppose BATC is kind, and simply refund to their customers before 14 days the money they have invested in their product, if this one doesnt show a minimum of what it announced. 
 

that is my experience in half a day. 
i dont need to wait for updates because i dont want to use it. Its simple. 

I have written to them. I think their a kind.

3 hours ago, Bobsk8 said:

Kind of strange that after BATC was voted best new product in the Navigraph Poll, all of a sudden on the same day two different threads pop up stating BATC is terrible, followed by pro SI comments.  Hmmmm....

Wow, thanks for the context.  Alex I'll take:  "Things that make you go hmmmmmm...." for $100

Rhett

7800X3D 96 GB G.Skill Flare  Gigabyte 4090  Crucial P5 Plus 2TB

"I don't know what early access means."

 

Really?

 

They explain it right on the home page of their website:

Quote

This means if you purchase BeyondATC, you are getting a program still under development. This program will include bugs and strange behavior. Please make sure you understand this before making your purchase decision.

I'm siding with the others. Sure, multiple "BATC sucks" threads at the same time might be a coincidence, but if it looks, walks and talks like a duck, it's probably not a giraffe.

Ryzen 7 7800X3D/B650 X AX | 5090 | 32gig | Win10 | Pimax Crystal Light

Surely it's consumer law that is important, when it comes to refunds, not company policy.

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