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Level-D such a shame

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If I may make a contribution to this debate, I have for a long, long time doubted the ability of some beta testers whom contribute little or no testing when they are selected but have agreed so that they get a free copy.I read lots of threads from paying customers that have highlighted bugs that should really have been spotted by these 'so-called beta testers' and typically have been either ignored or delayed because the developer wants his money earlier.Customers of any payware should not be expected to carry out this function, the product should be 99% perfect when released. If it isn't, then it should be retracted while more beta testing is carried out efficiently to iron out these bugs. I think this is the reason why PMDG are delaying their NGX.Simba should not have been expected to prove his claim by producing a 'U-Tube video' and I admire him for his efforts. He really does want, and is correct to expect a patch to prevent this behaviour. His way of programming the FMC wasn't important, the bouncing is and should never happen. I would not have this opinion if it had not been for 'Word Not Allowed' ( A long-time member here) confirmed it as. I have always supported Daryl with the problems he has to answer, some of them rather silly and from people too lazy to read, at times.The whole business of 'beta testers' requires greater study of selection (Not mates of the developer but long time flightsimmers with the time to do it) whether they are up to the job or not, as their inefficiency is the brunt of all complaints.Rant Over :)

Dave Taylor gb.png

 

 

 

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So, in your eyes, this thing is a beta tester problem? :Shocked:Sorry, but the only problems showing up here are some more or less "heavy" customer emotions (understandable up to a certain level) and the attitude of the support guys towards this customer.A general beta tester complain is well above the whole thing as they can only report what they experience and, often enough, are customers like you and me "only" (they don't get payed for example). Also, some of them might report things where the dev itself decides to not fix/look into. Seems like you are focusing some responsibility where it doesn't belong. The voluntary (and mostly cost-free) beta test mentality of some helpful guys around shouldn't get judged in that way. Not at Level D or anywhere else.I think that most companies are more than happy to be able to use this money-free opportunity, so lets don't point the finger there and make the poor guys responsible for more or less bad support attitudes of the company guys themselves.

So, in your eyes, this thing is a beta tester problem? :(
Maybe if you read the rest of my post, you would not be asking.

Dave Taylor gb.png

 

 

 

Fact is, Daryl should have *not* banned a paying customer from the support forum. He is known for a little bit harsh behaviour (learn to live with it, there are 6,5billion people on this planet and not all are same). I think you two, Simba and Daryl should work out your differences - and I really mean work out, without pulling everyone else into this.The bug has been confirmed, and there either has to be a confirmation from Level-D that the bug exists and WILL NOT be fixed, thus warning users about it, or confirmed and that it's gonna be fixed at some point. A workaround is yet known.Now that we know why it's happening (I managed to avoid it now too), can we all live happily ever after?

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Guys,I have had a little phone call conversation one hour ago with my old GA flight instructor who was flown 767 Cargo planes for years as a Captain and he told me that one way or the other input routine always gives a COMPLETED in a real world 767 FMC. He was laughing about the 3th World War started by 767 Simpilots due to the issue/discussion between Canada and The Netherlands and ended with very wise words,If the developer pretends to be the best with a 100% simulated 767, they have to rethink their position.Right then, Let’s close these topic and go on further with fun and upgrading the simulated pilot skills for hobby as it used to be.I still loved the bird but the developer can put -1 on their future customer list and please, keep me BANNED from your Level-D support forums. If I need assistance I can get it here from other fellow AVsim flight simmers and don’t need future upgrades anymore from Level-D.I’ll will bring my money to other more serious and customer respecting developers in the future.Happy landings…

  • Moderator
PS: Fellow AVsimmers, look at Mr. DSHUTT his personal member profile on AVSIM and his comment on 30 aug 2010 about AVSIM.http://forum.avsim.net/user/100351-dshutt/
I must admit, that comment he posted surprised me. Although I never would have noticed it had you not pointed it out. Perhaps he was just having a bad day when he posted it?

Avsim Board of Directors | Avsim Forums Moderator

  • Author
I must admit, that comment he posted surprised me. Although I never would have noticed it had you not pointed it out. Perhaps he was just having a bad day when he posted it?
Maybe but his life must be filled with bad days if you acting like this.
Maybe if you read the rest of my post, you would not be asking.
Dave, with all respect, the suggestion to switch from the nice and pay-free basis of most beta testers to those you are demanding will be a very ambitious and certainly expensive thing to do while still not offering the fidelity you may ask for.As said, the lack of beta tester knowledge won't be the thing to complain about, but the lack of the listening ability at the devs itself may be in some cases.As most bugs not only come from design flaws but from the testing on a huge amount of different systems, the initial launch (and later operation) will always trigger tons of bugs to be worked on. At least until a flight sim works on the PS4 or something where the hard- and software is a somehow fixed variable.But, we both are aware, this isn't the main topic here and I'm sorry for jumping on that off topic viewpoint. :(
Maybe but his life must be filled with bad days if you acting like this.
That sentence made my day, simba. But, still aware, this isn't the politest thing to say about a person and, as such, everybody deserves some respect, right?
Right then, Let’s close these topic and go on further with fun and upgrading the simulated pilot skills for hobby as it used to be.
Sounds like a plan. :(

after my personal experience with dshutt, Level-D is a definite no-go for me as long as he's associated with this company.Like Ariane and Peter Tishma....

after my personal experience with dshutt, Level-D is a definite no-go for me as long as he's associated with this company.Like Ariane and Peter Tishma....
Well, without some basis to work with, this statement isn't useful at all. Also, this still isn't the general "Blame Mr. Shutt" thread and I really hope that it doesn't turn into it as it surely won't do him justice.Simba's experience got described here and is left to the reader's judgement of course.If every member of the Avsim family now reports just the outcome of his personal experiences, the forum will surely get filled, but no use of it would be added.So why not stay polite and only complain about things which can be followed by others? (No, I don't want to trigger some rant now)

This may or may not help, but one thing that is known to cause problems with FSX, especially addons is if the registry has gotten corrupted some how. Have you tried the Flight 1 Registry Repair utility? It usually is caused by some addon adding an extra backslash to the registry path, where it doesn't belong which results in attempts to access files failing, causing unpredictable behavior. Many Navaid issues have been resolved this way.

Thanks

Tom

My Youtube Videos!

http://www.youtube.com/user/tf51d

Simba,Obviously you are not very happy at the moment but you have turned your issue with the Level D 767X into a personal thing between yourself and Daryl and with the posting of the link to his comment I see now that it has become a vendetta. Not really a cool thing to do. I have met Daryl, Tom Allensworth and Robert Randazzo and they go back a long way. Daryl's comment was based on his frustration with the 767 PIC forum which people mistake for the Level D 767 forum and wrongly, or knowingly, post there. AVSIM has been the top simulation website for years and it is not going anywhere and Daryl knows that.Several patient people have reached out and expressed their willingness to help, have provided ways of entering the FMC data, workarounds etc. and other computer based options such as tf51d who has just posted with the reg repair tool. You then come back and say thanks but that is not the way you've done it, that you have done it your way since 2007 in FS9. Well let me tell you something, I have lost my patience and I am through with being politically correct, you are wrong! There is nothing further to add., you have made your point, you've discovered a bug and you have posted your personal feelings I suggest that you leave this one alone now. I should have followed my own advice and should have ceased to respond any further. I am done responding to this thread but let me tell you I will not put up with any personal attacks on any member and I will use the report function if you do not clean up your act.

\Robert Hamlich/

 

  • Author
Simba,Obviously you are not very happy at the moment but you have turned your issue with the Level D 767X into a personal thing between yourself and Daryl and with the posting of the link to his comment I see now that it has become a vendetta. Not really a cool thing to do. I have met Daryl, Tom Allensworth and Robert Randazzo and they go back a long way. Daryl's comment was based on his frustration with the 767 PIC forum which people mistake for the Level D 767 forum and wrongly, or knowingly, post there. AVSIM has been the top simulation website for years and it is not going anywhere and Daryl knows that.Several patient people have reached out and expressed their willingness to help, have provided ways of entering the FMC data, workarounds etc. and other computer based options such as tf51d who has just posted with the reg repair tool. You then come back and say thanks but that is not the way you've done it, that you have done it your way since 2007 in FS9. Well let me tell you something, I have lost my patience and I am through with being politically correct, you are wrong! There is nothing further to add., you have made your point, you've discovered a bug and you have posted your personal feelings I suggest that you leave this one alone now. I should have followed my own advice and should have ceased to respond any further. I am done responding to this thread but let me tell you I will not put up with any personal attacks on any member and I will use the report function if you do not clean up your act.
Last words, go and read my contributions to AVsim since 2007. If you are thinking that I started a vendetta, fine to me, your opinion. I have said what i said, nothing more or less. I give my THX to all the AVsim members that are willing to help to solve the problem and have proofed to others that there was a serious problem. I can read in these reaction that you have not followed the last discussions. fact is that Mr. Dshutt has BANNED me from official support or updates with non arguments so he started the fight Right... If you want, you can complain/report to the AVsim staff and maybe I also recieve a BAN here. Fine to me, I don't want to recieve these kind of Emo making issues/answers anymore. I also give you my thx for your input and that's it.
  • Author
This may or may not help, but one thing that is known to cause problems with FSX, especially addons is if the registry has gotten corrupted some how. Have you tried the Flight 1 Registry Repair utility? It usually is caused by some addon adding an extra backslash to the registry path, where it doesn't belong which results in attempts to access files failing, causing unpredictable behavior. Many Navaid issues have been resolved this way.
Yes I know but is not the reason for the bounch. Please read the topic, the solution was in the workaround to fill the FMC in the correct sequence.Thx. anyway

Topic's done and going nowhere. I'm closing it.EDIT:Strange - Unable to close topic for the moment. Anyway, consider it closed, as it will be so soon.

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