This isn't about criticism, this is about a user who is misrepresenting what actually transpired.The user's forum privileges were revoked not for being annoying, but for being abusive. Not to mention, he seemed incapable of working through the problem in any sort of organized way.Appreciate everyone has opinions on the matter. I responded to this thread to set the record straight from what I perceived to be a biased inaccurate original post.

I think the LD767 is a awsome product but it is now without its flaws but then again which add-on out there is 100% perfect ...... NONE of them.

Very true, Jim and I don't think that anybody really questions that. I don't have any trouble with your viewpoints at all, I was just up to post that this discussion outside of the mentioned protective company forums sometimes is a good spot to catch some "vibe".It's not about a general blame on devs, it's about a picture of real support attitude. Once again, I don't question the general LD way, I've just pointed out that simba's demand is a valid one in my eyes and, until now, transports some normal customer emotions too. His arguments are valid and his case, as old as the problem may be, is informative.Daryl, although I have a true believe in your professional abilities and talents, I really doubt that you are acting bias-free on this one. No offence intended.

For all the fellow AVsim members with a FSX version and reporting no problem, Please set your 767 on a airport with a clean an empty FMC and non running engines, feed the FMC manually and start with,1: Position2: SID3: Route4: Performance (ZFW - Cruise Alt - Cost Index)5: Take offAnd see what's happening. I'll tried it yesterday again by a friend on a completly other system and the same error occured.When you fill the FMC with imported data from FSBuild or whatever external program the system works ok so it only occurs with manual input. If you are interested in it, try by yourself.

What is supposed to be happening? I tried JUST exactly what you wrote. I went from the gate, aircraft was steady as was my takeoff.Just I can't enter SID prior to route?First enter LOWW-EGLL, my standard route, then enter route and then enter SID usually after pushback...All the performance data usually before the pushback.

I've just made a short movie. Forgive the slight pauses, I was making sure I was following Simbas steps.Word Not Allowed - No, you can't enter a SID before you've entered DEP and ARR ROUTE entries.http://www.dmcity.com/uploads/nadabounch.wmv

I've just made a short movie. Forgive the slight pauses, I was making sure I was following Simbas steps.Word Not Allowed - No, you can't enter a SID before you've entered DEP and ARR ROUTE entries.http://www.dmcity.com/uploads/nadabounch.wmv

Try again but enter the cost index before you enter the route data. When I do it that way I can make it bounce like you pimped my ride. LOL!Jim

Jim, forgive me as I've already placed that joke, but your avatar just shows exactly what may be happening there. Just wanted to add that this problem isn't a general but a "at some users" and "some systems" one. So before the whole bunch of Avsim readers joins in to state that everything is fine (which is interesting, but, somehow useless), please be aware that it happens at more than one guy, but not at all, like 99.9% of all FSX/addon problems.But, was this thread supposed to describe some problem or to explain/show/speak about some policy in support matters? Just wondering.As simba already pointed out, Jim helped him with the workaround and therefore the only real solution can come from the devs. As far as I understood, the attitude on their side lead to the posting here. Could be wrong though.

When I first learned the LDS about 5 years ago, I used the tutorial they provided( which is so easy to follow that it took me only 2 attempts to get it right, and at the time it was my first attempt at a realistic airliner),I'm guessing the way to fill the FMC was indicated in the order that is considered a realistic way. From that day I always used the same procedures to fill the FMC, which oviously means I entered the Route before the SID since I never experienced the bouncing issue.... I'm no airline pilot, but it seems to make sense to me to tell the FMC where it's leaving from and where it's going before you specify what runway and depp procedures you're going to use.I'm not saying the issue doesn't exist, but the way to get around it seems easy enough to not create such a drama.Once again, thanks LDS to have provided me with my first realistic airliner experience in the FS world, my flying was forever changed.I also have nothing to complain about regarding Darryl's customer service, top notch.Some of you people need to take a chill pill, this is suppose to be a hobby, no lives are in danger here.

Try again but enter the cost index before you enter the route data. When I do it that way I can make it bounce like you pimped my ride. LOL!Jim

Did that too. No bouncing. Entere CI first, then load data, then route data, then sid info and then took off.Simba is I think just doing something wrong... have been flying LDS for so long already and never seen anything even similar.

Did that too. No bouncing. Entere CI first, then load data, then route data, then sid info and then took off.Simba is I think just doing something wrong... have been flying LDS for so long already and never seen anything even similar.

Nope I don't think he's doing something wrong. I've seen this boucing thing once or twice a loooong time ago. And I too been flying the 76 for ages... But I can't remember why/how this happened... I think I never found the exact reason anyway. An add-on is not supposed to bounce like crazy because you enter data in the FMS/CDU. I think the bug is THERE indeed. But not many people experienced it (and found a solution until today?).

Some of you people need to take a chill pill, this is suppose to be a hobby, no lives are in danger here.

To get to the point of the thread, see yourself as a (happy) customer, experiencing some smaller problems and then getting into the support line with the current outcome, as described by simba.As he's already mentioned, the problem itself got a workaround from a friendly user, so his complain still is the policy of the devs, showing up in the whole support process here and there. That's the point of this thread.So while explaining the 'chill need' to others, please try to use your chilling time to read correctly to get to the nature of things. :(

Very true, Jim and I don't think that anybody really questions that. I don't have any trouble with your viewpoints at all, I was just up to post that this discussion outside of the mentioned protective company forums sometimes is a good spot to catch some "vibe".It's not about a general blame on devs, it's about a picture of real support attitude. Once again, I don't question the general LD way, I've just pointed out that simba's demand is a valid one in my eyes and, until now, transports some normal customer emotions too. His arguments are valid and his case, as old as the problem may be, is informative.Daryl, although I have a true believe in your professional abilities and talents, I really doubt that you are acting bias-free on this one. No offence intended.

If you have doubts with regard to Daryl's comments, and access to the LDS forum you might read the thread. You will find Daryl's comments are completely accurate. The OP did get unwarranted grief from other users - not Daryl or LDS. The solution to the OP's problem was to simply do things in a different order.DJ

This isn't about criticism, this is about a user who is misrepresenting what actually transpired.The user's forum privileges were revoked not for being annoying, but for being abusive. Not to mention, he seemed incapable of working through the problem in any sort of organized way.Appreciate everyone has opinions on the matter. I responded to this thread to set the record straight from what I perceived to be a biased inaccurate original post.

Well Well Mr. DShutt, You are shooting in your own leg for the third time,I quote: he seemed incapable of working through the problem in any sort of organized way.Fellow AVsim pilots, look at the unofficial Level-D support what kind of action I have made. http://forum.avsim.net/topic/333273-level-d-such-a-shame/Fot those who can't reproduce the bouncing, dancing, jumping Level-D 767 FSX issue WATCH THESE MOVIE:http://www.youtube.com/watch?v=UdlZPoj98Xs1: After hitting the Cost Index you see start jumping.2: The Speed Brake lever goes nuts and makes his own little party3: The Legs page showing half filled rows (also solved with Jim's workaround so one fault is related to another)4: Not on this video but after a while the plane goes Rodeo with 360 turns and smoke coming from the nose wheel.I filled the FMC the same way I do since 2007 with the FS9 model and have 2500+ hours on VATSIM with it.I'm a real world GA pilot so not in the position to fly a real 767 but can imagine (and following the FMC logical path) that after filling the Departure and Arrival it is common to do the SID first.Why? All the info is in it and after that you do the Route, Performance and Take-Off page. Maybe a real 767 pilot can answer this question but for me it is not so important to do it one way or the other. I'm not expecting a 100% real simulator for a fist full of dollars but DO expect some support for it.I made these movie on a plain installed FSX Sp1 + Sp2 without any add-ons or tweaks to see if there maybe was something wrong on my dedicated Win7/FSX drive with tons of add-ons and planes in High Res with High AA-AF. You can read about it also in the other AVsim Unofficial Level-D support forum.This is the last action and comment I will make about these "running out of hand" issue with the Level-D support guys.Happy landings...

Well Well Mr. DShutt, You are shooting in your own leg for the third time,I quote: he seemed incapable of working through the problem in any sort of organized way.Fellow AVsim pilots, look at the unofficial Level-D support what kind of action I have made. http://forum.avsim.net/topic/333273-level-d-such-a-shame/Fot those who can't reproduce the bouncing, dancing, jumping Level-D 767 FSX issue WATCH THESE MOVIE:http://www.youtube.com/watch?v=UdlZPoj98XsThis is the last action and comment I will make about these "running out of hand" issue with Level-D support guys.Happy landings...

Alright, got it to bounce. Bug is here. Confirmed.Now... I quite hate you right now.I DIDN'T have a problem up until now. Now I do have it.First of all, I have NO IDEA why it is being caused now and wasn't caused before...Now I gotta go looking for a solution.The best thing is, it only happens with my test LOWS-LOWI flight, which I would never fly with a 767.But on my standard LOWW-EGLL flight it does not happen.Something here for Daryl to look for.Christ, and I listen to everyone on the forums..... :(

Christ, and I listen to everyone on the forums..... :(Ooooh, on Easter Sunday? :(

Alright, got it to bounce. Bug is here. Confirmed.Now... I quite hate you right now.I DIDN'T have a problem up until now. Now I do have it.First of all, I have NO IDEA why it is being caused now and wasn't caused before...Now I gotta go looking for a solution.The best thing is, it only happens with my test LOWS-LOWI flight, which I would never fly with a 767.But on my standard LOWW-EGLL flight it does not happen.Something here for Daryl to look for.Christ, and I listen to everyone on the forums..... :(

Word Not Allowed, I never had it either till the FMC was updated. The problem showed when I was still wet behind the ears flying the 767. I founs a real world route on FlightAware and it only consisted of a SID and a STAR. When I went about entering it into the FMC .... bounce baby bounce after the CI was entered. Im pretty sure the FMC guide shows the flow of route first then dep/arr info. Still to this day if I dont enter the FMC that way I will bounce my head off the glare shield like a ball flying off the bat of Chipper Jones (sorry..... Braves Fan). Sorry you have the issue now but at least we get around it. :( Jim