assume they had the problem for about 75% of the people if not more

 

I would say that estimate leans towards the absurd based on the chatting in the AoA release party chatroom.  Seemed most everyone was getting successful downloads with only a few having problems.

 

The thing is, those who it worked for, aren't flooding the forum here complaining, so all you are seeing are those who had problems.

 

Additionally, from those who I have spoken with about issues, no-one who used PayPal had problems while those few who did, did not use PayPal.  It may well be a fluke, or it could be that PayPal's massive financial transaction infrastructure can handle the traffic a lot easier than PMDG's already loaded-up servers.

 

I would ask if there are people here in this thread having issues who used PayPal, and if not, I would suggest new purchasers go with the PayPal option.

 

Edit: Huzzah! Hypothesis defeated based on a new post just a few up!

Create a ticket at http://support.precisionmanuals.com/ and they'll get on it asap

 

I did but I didn't even get an order number....thats normal right?

I have been waiting for 4 hours now. Please pmdg... I trusted in you and gave you my money, help me..

 

 

Sent from my iPad using Tapatalk - now Free

I did but I didn't even get an order number....thats normal right?

If they charged you money then make sure you do send a ticket. If nothing's been charged try and re-purchase (DOUBLE CHECK, because I don't want to get blamed for double charges here  )

I did but I didn't even get an order number....thats normal right?

 

I don't think so. If nothing was deducted from you credit card or paypal-account, I'd just buy it again.

I downloaded it and it is indeed in my FSX.  I tried to open up the 777, but  it is looking for a Product Activation Code.  Where is this found?  Is it the order code?  the order #?

I would say that estimate leans towards the absurd based on the chatting in the AoA release party chatroom.  Seemed most everyone was getting successful downloads with only a few having problems.

 

 

I just guesstimated it, but by looking at the rate people are receiving their keys and the mount of people still asking for help I'd say it's probably because the server got rushed and the links never got sent even though payment was successfully made  ^_^

 

Glad to see so many posts of people with their links now in their inbox though  :lol:

You should have gotten an order #, and it looks like there are cases where people are not getting order #'s, so if it was deducted, a ticket is the way.

My activation code is in the email I received.

I have filed a ticket....My Paypal account got charged...

I have filed a ticket....My Paypal account got charged...

 

Same here.

Just got mine.  My craving is satisfied! Ahhhh

Just got mine.  My craving is satisfied! Ahhhh

 

Lucky you....

Ordered mine on my phone in the parking lot of a gas station.  No issues recieved d/l link immeadietly.  Now just 8 hours until home so I can try it.

...or, Just wait a day or two. You'll live through it, the sun will rise tomorrow,  and the T7 will still be there. Too much instant gratification.

 

Brian G

At about 1900 hrs and there is still a bottleneck with the store, from look of things the PMDG B-777 is flying off the shelves.