scotpat

(Trust Failure) message when launching

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I have been using Chaseplane for a couple of months and twice I have been unable to load the program.

The first time was when FSFX had a problem with their server and the current second time is I keep getting a message when it attempts to log in to FSPS

"We are sorry, an unknown error occured.
Please contact us at *@*.com with a reference to this message: (TrustFailure)"

I am now awaiting their response.

This may not seem a much of a problem to some but when one gets the time to fly only to be unable to load the software it becomes very annoying.

I could reset everything back to EZDOK but that takes too much time.

Does anyone know if FSPS plan to include an offline mode which will eliminate these problems ?.

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Wow! I was just searching for TrustFailure and I have the same problem this morning. I've sent an email so I expect it will get sorted very soon.

Don

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Same problem here. I will hazard a guess and assume it's related to the "always connected to internet" thing, where if one thing goes wrong between user and them, program stops working for user.

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I'm getting the same error. TrustFailure. I believe their servers are down. I get a ERR_CERT_DATE_INVALID when I try to go to https://fsfxpackages.com/ This is the problem with cloud based applications. If the servers go down, the application doesn't work. They really need to add an offline mode.

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Totally agree, this is very frustrating. There should be an offline component, please Oldprop/FSX packages look into usability in these situations.

Edited by fince
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It happened again (found it on a small search on the net). Also your webpage is down due to certificate not valid according to both Web browsers i use (ie and chrome)

link

Not good for paying customers like us... An offline mode that was promised still on development???? link 2

 

NOT GOOD AT ALL   :-(

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Dear VFX Team,

 

your side is down and we get a error message "TrustFailure"

Please fixed asap

thx

Frank Kunath

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Same problem..... keeps on the discussion whether an Internet connection is necessary...????

 

Puk

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Second time it happens in few months now. That's enough, I uninstalling this software and going back to the competitor. It's not like users didn't tell you, you had plenty of time to find an offline solution... Sorry for you...

Thomas

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There needs to be a solution for offline use. Maybe a small utility could be produced for limited operation when the server is offline. This is becoming an important issue and needs to be a priority item. It is a pity as it is such a good program.

Don

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Same annoying message, and lately when vfx central is closing down my sound is gone, back to stability from ezdok.

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Yep I have same issue. I'm a real life pilot (small fixed wing) and like to practice upcoming flights on my flight sim. For me flight sim is not just a game but a serious training tool as well. I cannot put up with this nonsense of unreliability. Give us off-line capability or I'm also jumping ship. Wake up FSFX and listen to your customers!!

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Not sure what happened to my previous reply but this is becoming a top priority issue. Surely a small utility could be produced for users to use CP offline, albeit even for a limited use. Before everyone jumps ship lets give them time to reply. 

My trouble is that I elected to let CP load with FSX now it has blocked my keyboard and mouse functions now I am buggered.

Don

 

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I think what we need is a mirrored function, like Dropbox. Despite Dropbox being connected to the internet and constantly updating, you can still access and use your Dropbox files on your PC even if the internet or your line is down. We need this URGENTLY!!!!

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Website fsfxpackages.com is not save..? I understand not, maybe yours website crack?? See picture, sorry german text..!

Fsfxpackages_zps3ykcnpvv.jpg

 

 

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I only bought into this beta yesterday.

I really like the product but if the site is frequently down, it'll be a non starter for me.

Same error as everyone else in this thread today.

 

Trouble is, it's not easy to use the sim without chaseplane active, as all my default sim camera views are non adjustable after install.

I'm sure there is a way to go back to default but I have limited sim time as it is, I don't want to spend hours configuring.

Put me down as a big 'yes please' for an offline mode.

 

Regards


Stu

 

 

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