Greggy_D

I'm DONE with PC Aviator (US)

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Well, they are up to their old tricks again.  Some of you might remember PC Aviator (US) shut off their $5 coupons during the latter part of the 2016 Xmas sale.  The coupons had an expiration date of 31 DEC 16 with no disclaimer attached.

They just did it again.  I have a $5 coupon which expires 30 NOV 17.  I tried to apply it to a purchase and I get the same error that I received last year "The coupon cannot be used because the applicable discount is equal to 0."  PC Aviator shut off my coupon during the Thanksgiving sale.

I'm done with this company.  I'm done with their non-responses to e-mails, done with them not updating download files when updates are released (even when I inquire about them), done with the coupon trickery.  They can keep their $5 coupons and their 10% off Tuesdays.  Even if each purchase costs me a bit more, I'll deal with developers directly or another vendor that treats their customers like actual customers.

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Hi Folks,

Well I hope they respond eventually - they have a notice on their website to send email to get coupon code to update Majestic to V4 - sent email on Friday - no response yet...

Regards,
Scott

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I experienced the same thing there yesterday when trying to buy a product which was not a Thanksgiving Special.

My initial reaction was the same as Greggy_D's, especially against the background (mentioned in some historical posts of mine) where, although I have successfully used the $5 discount coupon in the past, I have on previous occasions been sent a $5 voucher and code where from recollection the expiry date had already passed or where I had been sent one with the same number as an earlier one sent to me and, thus, it could not be used.

I then noticed that part of the Black Friday Deals notice on the Home page read:

No Coupon Codes. No Fine Print.
Your Discount Is Automatically Applied When You Add To Cart.

I had taken that to mean that there was no need to enter any code number to get the Black Friday Deals but I then wondered whether it could mean that the use of coupon codes is not available during the special promotion.

To give PCA the benefit of the doubt, I decided to wait until tomorrow when the Black Friday even is over and then try again. If I continue to get the same outcome, I will following in Greggy_D's footsteps, having previously gone through two periods each of approximately a year when I had refrained from dealing with that store.

 

Gary 

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1 hour ago, Gartro said:

I then noticed that part of the Black Friday Deals notice on the Home page read:

No Coupon Codes. No Fine Print.
Your Discount Is Automatically Applied When You Add To Cart.

I had planned to make a purchase yesterday using a $5 coupon but noticed this.  I'll try the purchase again Tuesday... coupling the coupon with their 10% Tuesday discount.

Greg

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 "I noticed you have not purchased yada, yada, yada..." What a piece of work.

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In the past year I've emailed them 9 times and left 5 voicemails, I've never heard any response from them.

I wouldn't use a piece of software from them, even if it was free.

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Used to be excellent but they never recovered from some storm damage as I recollect.
Haven't done business with them since the Computer Pilot debacle. Don't miss 'em either.

C

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Hi Folks,

Wonderful - there goes my Majestic Q400 - no response yet...

:angry:

Regards,
Scott

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Gents, try again.  I too had the same issue and just did a last ditch attempt to use my coupon before buying from Just Flight and it worked fine, also got the 10% black friday discount.  The airport I bought worked out £5 cheaper with this discount so couldn't pass on it.

 

Cheers

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1 hour ago, StChalky said:

Gents, try again.

Tried again based upon your suggestion... and it worked for me too!  10% plus the $5 coupon I had.  Despite the above disclaimer about no coupons.  Thanks!

Greg

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On 26.11.2017 at 9:02 PM, Greggy_D said:

Well, they are up to their old tricks again.  Some of you might remember PC Aviator (US) shut off their $5 coupons during the latter part of the 2016 Xmas sale.  The coupons had an expiration date of 31 DEC 16 with no disclaimer attached.

They just did it again.  I have a $5 coupon which expires 30 NOV 17.  I tried to apply it to a purchase and I get the same error that I received last year "The coupon cannot be used because the applicable discount is equal to 0."  PC Aviator shut off my coupon during the Thanksgiving sale.

I'm done with this company.  I'm done with their non-responses to e-mails, done with them not updating download files when updates are released (even when I inquire about them), done with the coupon trickery.  They can keep their $5 coupons and their 10% off Tuesdays.  Even if each purchase costs me a bit more, I'll deal with developers directly or another vendor that treats their customers like actual customers.

I had the same experience the during the last few months. NEVER got any reply from them even after I send them my "With this business practice, I will never buy from you again" message.

Sadly now I will have to buy some planes again from another more trusty vendor, just to get the P3D V4 compatibility (Aerosofts Bronco for example)

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"Haven't done business with them since the Computer Pilot debacle."

Ah yes, it's coming back to me now.  New there was a reason I stopped dealing with them.  New 2 year subscription just up and vanished.

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I'm very pleased with PC Aviator. They offer the best prices and the few times that I contacted them I got a reply within a few days. 

I too had issues to redeem my coupon code but judging on the error message it was just a technical problem. It works fine now. 

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4 hours ago, dogtrack said:

"Haven't done business with them since the Computer Pilot debacle."

Ah yes, it's coming back to me now.  New there was a reason I stopped dealing with them.  New 2 year subscription just up and vanished.

They got a lot of us with that one. I rarely buy from them since.  Thanks for reminding me!

 Sue

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I think they were having some strange issues with their sales system.  Over the weekend I was trying to purchase one of the MSE v3 states with a 50% of discount code and got the same error.  Went over to the Megascenery site and tried there and the code worked perfectly.

Bottom line is I don't think there was anything tricky going on - just a simple system glitch.

Scott

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Hi Folks,

PC Aviator did respond to my email query satisfactorily yesterday on my Q400 issue...

A few days to respond - over a Holiday Weekend - - - no issue from me - all good...

Whew - my Q400 is safe...

:cool:

Regards,
Scott

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Never had an issue except when something was bought as a gift for me.  

Always can use $5 coupon with 10% off on top of say a 30% developer sale.  Can't get that deal anywhere else.  

customer service is spotty and updates lag behind, but if i can pay $10 for a scenery instead of $25.  I'm in.  

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FWIW, I’ve been buying from them for a few years usually taking advantage of the 10% Tuesday’s and the $5 loyalty coupons and not had any issues.

Last night I got a few more items from them with the 10% off, on top of the existing sales and also used a $5 coupon and it all worked correctly.

The only time I had an issue was with a piece of hardware I got from them but I called their customer service number, someone answered and I was able to get a resolution very easily.

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On ‎11‎/‎28‎/‎2017 at 9:08 AM, Penzoil3 said:

They got a lot of us with that one. I rarely buy from them since.  Thanks for reminding me!

 Sue

You know, me too but I really didn't hold it against them. I think it was the publisher that did us dirty on that deal. 

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Yeah, it really was, but we all bought it from PC Aviator, and they did nothing to help the situation.

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