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CTDs - The 0xc0000005 nightmare

Featured Replies

  • Author
4 hours ago, garydpoole said:

I feel your pain and am experiencing the exact same problem - generally after around 20mins of flying + around 20mins of preflight.

Just out of interest 'how' do your crashes occur ? With mine, I get a momentary loss of sound lasting around a second, then a quick return to sound, then the frozen screen and crash message.

This Avsim posting seems an interesting read, particularly the second page where this potential fix is mentioned a couple of times.

 

Thanks for the link, Gary.
On my side, no sound alert. Screen freezes for a micro-second then CTD.

4 hours ago, Car147 said:

Welcome to the CTD club, where you will be offered everything from empty your community folder! to "I have never had a ctd since launch"

Lol.

4 hours ago, Quaere Verum said:

Sorry to hear that David. I hope you manage to get a resolution to your CTD ASAP.

Cheers

 

Terry

Thank you 😉

 

4 hours ago, tup61 said:

Since the last update MSFS reboots my PC. Just like that. It doesn't even CTD, it simply goes black and restarts the PC in a split second. Checked temps and volts and what not but everything looks good, even up to the moment the PC reboots (I was making a video of my hardware monitor app to see if something quickly changed in the very last moment but nothing).

Now the 'funny' things is that I also seem to be getting these reboots after around 20 minutes of flying. However, once I did get a reboot, the next flight reboots almost instantly. As it is now I might consider myself lucky if I get to fly around 15 minutes a day... Anyway, the fact that the next reboot comes as soon as I start a flight makes it look like it is heat related on my PC but my temps are good, no problems there... I stilk think that the last update did something funny.

And btw I did reinstall W10 from scratch and MSFS too... I even PSID reverted my SSD's... nothing helps.

Seems like a power issue for me.
You should check your PSU 😉

4 hours ago, ryanbatcund said:

Windows 10 updates are enabled and you're up to date?

My technique for these CTDs with common fault codes is to search youtube for videos with a lot of "likes" and very few dislikes.

 

Windows + all drivers up to date.

4 hours ago, Will Fly For Cheese said:

Make sure you haven't got CTD Enabled in Settings.

🙃

3 hours ago, Nyxx said:

I really do feel for you guys, nothing worse than CTD.

You all say stutter NO SOUND....SOUND CTD...

Could it be anything to do with sound drivers? just thinking out loud.  I dont use mobo sound card or nvidia sound drivers. How about turning of you mobo sound divice and just seeing if you still get a CTD.

Tried that already, Dave, no luck 😉

1 hour ago, DylanM said:

What are your thermals on your GPU and RAM and CPU after 30 minutes David? If they're good and you're not getting throttling, check that the power profile in Win10 is set to high performance and that the Nvidia power management mode is set to Optimal power.

Thanks, Dylan.
Temps are perfect, that's a very nice surprise with this CPU
Power profile is already on High + Optimal in NCP. 😉

43 minutes ago, lucianon said:

On 4 PCs where I routinely use MSFS, I had this 0xc0000005 error quite frequently, but only on one computer.

I fixed it by disabling CPU 0 for flightsimulator.exe and by setting it to Low priority (this is done via Task Manager > Details | right click flightsimulator.exe and select Set priority (low) and Set affinity (uncheck CPU0). A few days ago, I forgot to do this, and I got the CDT.

So, at least in my case, it should be an hardware issue, as the other computers runs MSFS fine with the same settings / files and everything identical.

 

Sounds weird but worth a try!
 

28 minutes ago, marsman2020 said:

I have not had it myself, but this CTD seems to be tied to the Windows Audio service.  Posters on the official MSFS Forum have noted that stopping with Windows Audio service before starting the sim mitigates it.  It seems like it could be a bug in the WWise sound library, and another game (Death Stranding) might be having this happen as well:

https://forums.flightsimulator.com/t/ctd-on-launch-caused-by-ucrtbase-dll-with-exception-code-c0000005/340406/45

If you can reproduce that stopping a service mitigates this I'd report it to ZenDesk.  Apparently Asobo is having a very hard time reproducing CTDs to diagnose (supposedly).

Will try, thank you!

 

- PC Hardware: AMD Ryzen 9 9950X3D //  Asus ROG Crosshair X870E HERO //  2x32Gb Corsair Dominator Titanium DDR5 6000MT/s CL30 //  ASUS ROG Strix GeForce RTX 4090 OC Edition // 4Tb Corsair NVMe M.2 MP600  //  Corsair 1600W PSU
Samsung Odyssey Arc 55" curved 165 Hz monitor.
- Simulator Hardware: VIRPIL Constellation Alpha Prime + VIRPIL VPC Universal Control Panel - #3 + MOZA AY210 Force Feedback Yoke + WINWING URSA MINOR 32 Throttle & PAC Metal + WINWING SKYWALKER Metal Rudder Pedals + WINWING Airbus FCU & EFIS + WINWING Boeing 3N PAP + WINWING MCDU-32 + WINWING PFP-4 + WINWING PFP 3-N + WINWING PFP-7. 

   

 

 

  • Replies 176
  • Views 59.8k
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That's a lot to be getting on with.

Let us know which one works. 🙂

CTD is a pain in the backside. The good thing is it can usually be tracked down and then brought down to the ground where you can finish it off for good.

Good luck and God Speed.

5 hours ago, Brandon01110 said:

next-gen?

no good?

nice graphics?

nothing great?

nasogastric?

naughty girl?

would you mind spelling out that abbreviation for boomers?

I go with naughty girl...😄

For the CTD’s, a suggestion is to try turning off everything associated with air traffic and test again. So, turn off multiplayer, turn off live traffic and disable AI traffic.

Edited by RaptyrOne

GregH

Intel Core i7 14700K / Palit RTX4070Ti Super OC / Corsair 32GB DDR5 6000 MHz / MSI Z790 M/board / Corsair NVMe 9500 read, 8500 write / Corsair PSU1200W / CH Products Yoke, Pedals & Quad; Airbus Side Stick, Airbus Quadrant / TrackIR, 32” 4K 144hz 1ms Monitor

CTD on MSFS improvements list is # 4. Ongoing!!!!!!! So before you take a hammer to your harddirve, or buy a new PC, or reinstall windows, and MSFS 2020, , might be a good idea to see what fix MSFS comes up with. 

 

 

 

 

I honestly do think its some issue in the sim, that only affects  a few systems. Today for example, 3x 1-2 hr flights in the A320nx.. no issues. This evening first flight from Dublin -Leib, all going fine till North western France, then freeze for a sec, sound goes... back to desktop. same error 0xc0000005

AMD Ryzen 7 5800x3d, MSI X570 Pro, 32 gb DDR4 3600 ram, Gigabyte 6800 16gb GPU, 1x 2tb Samsung  NvMe , 1x 2tb Sabrent NvME, 1x Crucial 4tb Nvme M2 Drive

After the last update about 30% of my flights ended with a vcruntime140 ctd. First two tries today ended wit a ctd. Ran the latest vcrutime64 redistributable. Rebooted. Next two flights were perfect.

If it occurs again my thoughts are to turn off azure text to speech. If that does not work I'll try going back a nvidia driver version.

2070s on 461.40 and using nvidia hdmi sound driver.

9950X3D, PNY 5090, 64GB DDR5 6000, MSI X870-P, GIGABYTE AORUS Gen5 2TB NVMe, 3440x1440 AW3423DW gsync ultimate.

Well third flight did not go so well. Think I jinxed myself. I'll try again tomorrow. 2 good flights > 3 bad flights...at least in a sim.

9950X3D, PNY 5090, 64GB DDR5 6000, MSI X870-P, GIGABYTE AORUS Gen5 2TB NVMe, 3440x1440 AW3423DW gsync ultimate.

34 minutes ago, Car147 said:

I honestly do think its some issue in the sim, that only affects  a few systems. Today for example, 3x 1-2 hr flights in the A320nx.. no issues. This evening first flight from Dublin -Leib, all going fine till North western France, then freeze for a sec, sound goes... back to desktop. same error 0xc0000005

 

It is always the same error. MSFS  2020 just decides to shut down, period. I think it just gets bored.  

 

Log Name:      Application
Source:        Application Error
Date:          3/4/2021 6:43:50 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP-7AJT4EM
Description:
Faulting application name: FlightSimulator.exe, version: 0.0.0.0, time stamp: 0x6038d404
Faulting module name: FlightSimulator.exe, version: 0.0.0.0, time stamp: 0x6038d404
Exception code: 0xc0000005
Fault offset: 0x00000000005a721c
Faulting process id: 0x1214
Faulting application start time: 0x01d7114a1bf56cdf
Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.13.17.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.13.17.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Report Id: ec14331b-c726-444d-a660-2d21eb08e720
Faulting package full name: Microsoft.FlightSimulator_1.13.17.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2021-03-04T23:43:50.2478337Z" />
    <EventRecordID>7293</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>DESKTOP-7AJT4EM</Computer>
    <Security />
  </System>
  <EventData>
    <Data>FlightSimulator.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>6038d404</Data>
    <Data>FlightSimulator.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>6038d404</Data>
    <Data>c0000005</Data>
    <Data>00000000005a721c</Data>
    <Data>1214</Data>
    <Data>01d7114a1bf56cdf</Data>
    <Data>C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.13.17.0_x64__8wekyb3d8bbwe\FlightSimulator.exe</Data>
    <Data>C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.13.17.0_x64__8wekyb3d8bbwe\FlightSimulator.exe</Data>
    <Data>ec14331b-c726-444d-a660-2d21eb08e720</Data>
    <Data>Microsoft.FlightSimulator_1.13.17.0_x64__8wekyb3d8bbwe</Data>
    <Data>App</Data>
  </EventData>

Edited by Bobsk8

 

 

 

This was my latest one, which is differnet to the others.But i have seen these before the World update... now returned again.

 

Log Name:      System
Source:        Microsoft-Windows-DistributedCOM
Date:          05/03/2021 00:12:12
Event ID:      10016
Task Category: None
Level:         Warning
Keywords:      Classic
User:          DESKTOP-MSR1ORA\clive
Computer:      DESKTOP-MSR1ORA
Description:
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
 and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
 to the user DESKTOP-MSR1ORA\clive SID (S-1-5-21-1244263171-1118291673-1105894752-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
    <EventID Qualifiers="0">10016</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2021-03-05T00:12:12.6023053Z" />
    <EventRecordID>10705</EventRecordID>
    <Correlation ActivityID="{21647031-44a2-4b09-9c35-07f55423af28}" />
    <Execution ProcessID="1056" ThreadID="7080" />
    <Channel>System</Channel>
    <Computer>DESKTOP-MSR1ORA</Computer>
    <Security UserID="S-1-5-21-1244263171-1118291673-1105894752-1001" />
  </System>
  <EventData>
    <Data Name="param1">application-specific</Data>
    <Data Name="param2">Local</Data>
    <Data Name="param3">Activation</Data>
    <Data Name="param4">{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}</Data>
    <Data Name="param5">{15C20B67-12E7-4BB6-92BB-7AFF07997402}</Data>
    <Data Name="param6">DESKTOP-MSR1ORA</Data>
    <Data Name="param7">clive</Data>
    <Data Name="param8">S-1-5-21-1244263171-1118291673-1105894752-1001</Data>
    <Data Name="param9">LocalHost (Using LRPC)</Data>
    <Data Name="param10">Unavailable</Data>
    <Data Name="param11">Unavailable</Data>
  </EventData>
</Event>

AMD Ryzen 7 5800x3d, MSI X570 Pro, 32 gb DDR4 3600 ram, Gigabyte 6800 16gb GPU, 1x 2tb Samsung  NvMe , 1x 2tb Sabrent NvME, 1x Crucial 4tb Nvme M2 Drive

Not sure if this'll fix it but with nothing to lose.

 

Try  AffinityMask in Users/...../LocalCache/FlightSimulator

 

[JOBSCHEDULER]

AffinityMask=X

 

Where X as in CPU Threads that suite your PC

Google it if you're new to working it out.

 

 

Edited by 40track

I'm another member of the CTD party.  I found updating my Rolling Cache with each new update helps.  If I get a crash over an area once I usually don't have that issue again in the same area as whatever was the problem is copied into Rolling Cache.  If the problem persists I create a flight plan away from that spot.  UK update seems to have improved things but deleting and rebuilding rolling cache is a must.

FS2020 

Alienware Aurora R11 10th Gen Intel Core i7 10700F - Windows 11 Home 32GB Ram
NVIDIA GeForce RTX 4070 Ti Super OC 16GB - Pimax Crystal Light VR 

4 hours ago, Dillon said:

I found updating my Rolling Cache

Rolling Cache could be a problem, sadly many other things too. In my case, disabling Rolling Cache kept me from frequent crashes. 

Sometimes I have to admit to myself:
"Si tacuisses, philosophus mansisses"

 

5 hours ago, Dillon said:

I'm another member of the CTD party.  I found updating my Rolling Cache with each new update helps.  If I get a crash over an area once I usually don't have that issue again in the same area as whatever was the problem is copied into Rolling Cache.  If the problem persists I create a flight plan away from that spot.  UK update seems to have improved things but deleting and rebuilding rolling cache is a must.

Thats could be a good question for all people with the CTD

Do you have Rolling Cache ON?

David Murden  MSFS   Fenix A320  PMDG 737 • MG Honda Jet • 414 / TDS 750Xi •  FS-ATC Chatter • FlyingIron Spitfire & ME109G • MG Honda Jet 

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• [email protected] All Cores HT ON   32GB DDR4  3200MHz RTX 3080  • TM Warthog HOTAS • TM TPR • Corsair Virtuoso XT with Dolby Atmos®  Samsung G7 32" 1440p 240Hz • TrackIR 5 & ProClip

  • Author

No, I never used it, David.

- PC Hardware: AMD Ryzen 9 9950X3D //  Asus ROG Crosshair X870E HERO //  2x32Gb Corsair Dominator Titanium DDR5 6000MT/s CL30 //  ASUS ROG Strix GeForce RTX 4090 OC Edition // 4Tb Corsair NVMe M.2 MP600  //  Corsair 1600W PSU
Samsung Odyssey Arc 55" curved 165 Hz monitor.
- Simulator Hardware: VIRPIL Constellation Alpha Prime + VIRPIL VPC Universal Control Panel - #3 + MOZA AY210 Force Feedback Yoke + WINWING URSA MINOR 32 Throttle & PAC Metal + WINWING SKYWALKER Metal Rudder Pedals + WINWING Airbus FCU & EFIS + WINWING Boeing 3N PAP + WINWING MCDU-32 + WINWING PFP-4 + WINWING PFP 3-N + WINWING PFP-7. 

   

 

 

18 minutes ago, Nyxx said:

Thats could be a good question for all people with the CTD

Do you have Rolling Cache ON?

I had done as advised during the World update of clearing the rolloing cache. But will try with it off today to test  and see if it helps.

 

Thanks

Edited by Car147

AMD Ryzen 7 5800x3d, MSI X570 Pro, 32 gb DDR4 3600 ram, Gigabyte 6800 16gb GPU, 1x 2tb Samsung  NvMe , 1x 2tb Sabrent NvME, 1x Crucial 4tb Nvme M2 Drive

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