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Sesquashtoo

Have you 'verified' to receive the soon to be, Rex Essential?

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Just a head's up folks,...it seems you need to 'verify' your purchase order number on the REX forums to be sent a link to the update when it gets released. I didn't know this, but only found out by visiting the Rex Forum site today. So, if you are expecting this to land....onto your 'pute, you need apparently to do this.

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I might be wrong but I thought if you bought it off their website you just had to log into your account to get the download link. I read the verified thing was for posts in their forums to prove you legally owned it or you would be ignored.

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I might be wrong but I thought if you bought it off their website you just had to log into your account to get the download link. I read the verified thing was for posts in their forums to prove you legally owned it or you would be ignored.
----------------------------------------Uh, that could be, but I bought both REX's off of the FlightSim store, so just gave both my purchase order numbers for FSX and FS9 in the appropriate forum.

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----------------------------------------Uh, that could be, but I bought both REX's off of the FlightSim store, so just gave both my purchase order numbers for FSX and FS9 in the appropriate forum.
That is all I ever did, and I did get support before, and in the past few weeks. Is there something else to do also?Kind regards,

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I see the massive thread which contains all the verification messages, but can someone point to the actual request by the REX folks to have people do this?For the life of me I cannot find a post or message that requests/requires users to go through this step.I am trying to refrain from creating a forum membership just to validate my purchase if at all possible, but if I have to... I have to...

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Guitarman from the REX forums is handling the verifications. All you need to do is to sign up for a forum account, add your order number to your signature and make a post here - http://www.realenvironmentxtreme.com/forums/index.php?/topic/15044-re-verification/ . I have been notified that you will NOT get Essential unless you submit a verification post with the proper information.Cheers,Clem

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Okay, is it just me, or is this a bit overkill? I am legit customer and purchaser of REX but never needed to any type of support. If i understand correctly, i need to go in their forums, create an account, check in the verification thread and only then i will have the "privilege" of the update? Why can't i just get an update notification from FSS where i purchased it.Sorry for that rant, maybe I am just grumpy after a tough day...

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I'd rather go without thanks. I've done all the jumpin through hoops I intend to.

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Guys, they are just verifying valid purchasers of the product, to get the new Essenstials when it is released. They are providing what appears will be a massive update to REX, for free.Everyone knows in today's world there is a lot of pirating going on, they just want to be sure they deliver Essentials to valid customers of the product.It really is not a big deal and very easy to get verified.From what I have seen, it will be well worth it!

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This isn't just an update, this is thousands of hours of loving labor being given away for free. A whole new weather engine, new coding for enhanced horizontal and vertical visibility, all previous service packs included in one place, updated textures and so much more...I don't think 2 minutes of your time is worth more than what they're giving you for free to do so.

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I am already a REX forum member with my order number in the signature, so I can sit back and relax :(

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Seem like even if you old forum member with number in your signature you still need to post here.http://www.realenvironmentxtreme.com/forums/index.php?/topic/15044-re-verification/

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So I posted, how hard is that.But when you look at the number of posts...almost 800 and counting. That many customers? Nice thing to know... now you can somewhat imagine what PMDG is having.

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So I posted, how hard is that. But when you look at the number of posts...almost 800 and counting. That many customers? Nice thing to know... now you can somewhat imagine what PMDG is having.
Yup, and that's only those who are online and have figured out they need to post. Imagine all those who don't participate in online forums!

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You see, that's exactly my point. What about customers who don't spend their time on the REX forum because they... don't need to. Are they less better customers than those who do?Don't get me wrong. I am sure this update will be awesome, like all the products created thus far by REX. And yes, I will go and post my order number and whatever is required to get it.I simply find that the mandatory forum step is a bit weird. Like the update was just a big secret for the 'cool kids'.... Carry on...

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You see, that's exactly my point. What about customers who don't spend their time on the REX forum because they... don't need to. Are they less better customers than those who do?Don't get me wrong. I am sure this update will be awesome, like all the products created thus far by REX. And yes, I will go and post my order number and whatever is required to get it.I simply find that the mandatory forum step is a bit weird. Like the update was just a big secret for the 'cool kids'....Carry on...
Yes agree entirely. I rarely access the REX forum and it seems what I thought my password was is wrong. Hence I am finding this all a bit of a hassle as I am still waiting for an email to let me know my correct logon details. It continues to amaze me how developers can dream up ways to make life difficult for their paying customers. I just don't see why this at all necessary - why not just a requirement to supply your order number/rego key to be able to install the update as other companies have done?Bruce

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For the life of me I cannot find a post or message that requests/requires users to go through this step.
Thanks for the further information.I just couldn't find the "official" request for people to register and validate, and haven't received any emails as a customer informing me to do the same.Although I'd rather not set up a forum membership just for this purpose, I do understand why - primarily though I wish they'd have given a better heads up for it. I'd have had no idea that a verification would be needed if Sesquashtoo hadn't posted up this thread - thanks!

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Hah - following up, it would appear that they have required this verification in the past for updates - I already had an account with my order number in the sigature from something prior. I had no idea. (*which is the reason I don't like creating forum accounts willy-nilly across the Internet - losing track of them!)Cheers,-Greg

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On a side note. Seems like the 'soon' on the Rex update is very close to the soon from some other devs. :acute: Nothing wrong with that as it's free of charge, but a little fishy that the REX Essential announcement (not this thread) came in very close to the AS2012 release, not? Tight business that is.

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