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New PC Build - Permanent CTDs with MSFS [SOLVED]

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I've build a complete new PC (see signature) - no overclocking, installed Windows 11 Pro and the necessary drivers/utilities. Then I installed MSFS Premium DL (GOTY Edition) and downloaded the World Updates. No add-ons in the community folder. All was set by MSFS (ULTRA). Unfortunately I was not able to start any flight so far, neither in Default nor in MSFS Safe Mode.

After starting MSFS I reach the Welcome screen, choose a default airport with default a/c and start the flight. The flight starts loading and just before finishing: CTD. I've tried several locations/aircraft, it's always the same, sim crashes just before having loaded the flight.

This time, I have really now idea where I shout start troubleshooting. I'd appreciate any suggestions.

 

Edited by Nemo

- Harry 

9800x3D (Strix x870e-E)  -  64GB RAM (DDR5 6000, CL 30)  -  RTX 5090, 34'' 1440p OLED HDR  -  Windows 11 Pro (1TB M.2)  -  MSFS 2024 (MS Store, 4TB M.2).

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99% driver 497.09 is the culprit.

Run DDU in Windows safe mode, uninstall it and use this: https://www.nvidia.com/download/driverResults.aspx/183939/en-us

If you still have CTD, post what the Event viewer logs in the error description, but I am pretty sure you will resolve your issues by getting rid of the latest driver.

Great config by the way!

7800X3D | 2x32 GB DDR5-6000 CL32 | RTX 5080 | Alienware OLED 34" | 1 Gbps fiber 

Another trail to follow is a pollution from the former install through the saved files in the Cloud. Have you uninstalled the sim in the old computer ?

Dominique

Simming since 1981 -  [email protected] GHz with 16 GB of RAM and a 1080 with 8 GB VRAM running a 27" @ 2560*1440 - Windows 10 - Warthog HOTAS - MFG pedals - MSFS Standard version with Steam

 

  • Author

MrFuzzy, Dominique, thanks for your suggestions will try one after the other.

- Harry 

9800x3D (Strix x870e-E)  -  64GB RAM (DDR5 6000, CL 30)  -  RTX 5090, 34'' 1440p OLED HDR  -  Windows 11 Pro (1TB M.2)  -  MSFS 2024 (MS Store, 4TB M.2).

Out of curiosity, with what kind of PSU do you run your new hardware with?

Greetings, Chris

AMD Ryzen 7 9800X3D, 2x32GB DDR5 6000MT/s RAM, MSI RTX 4090 Ventus 3X, Windows 11 Home, MSFS2024

  • Author
1 hour ago, AnkH said:

Out of curiosity, with what kind of PSU do you run your new hardware with?

Bequiet Dak Power pro 12 - Unpacking was a pure pleasure

- Harry 

9800x3D (Strix x870e-E)  -  64GB RAM (DDR5 6000, CL 30)  -  RTX 5090, 34'' 1440p OLED HDR  -  Windows 11 Pro (1TB M.2)  -  MSFS 2024 (MS Store, 4TB M.2).

I cant help but by way of consolation I'm in the same position.

I have just spent thousands on a new PC with the same specs as yourself, I9-12900K, RTX3090 and I can't get ANYTHING to work properly.

MSFS crashes after a couple of minutes.

XP11 keeps crashing and has spontaneously lost my Orbx TE UK scenery.

P3D runs smooth in 2d but is full of stutters and crashes in VR

Orbx direct can't be left to download scenery overnight as it just causes the PC to reboot.

I just feeling like giving up. My previous 4 year old  1080Ti machine was running everything fine. 

I should have just bought another motorbike instead. 

787 captain.  

Previously 24 years on 747-400.Technical advisor on PMDG 747 legacy versions QOTS 1 , FS9 and Aerowinx PS1. 

4 minutes ago, jon b said:

I cant help but by way of consolation I'm in the same position.

I have just spent thousands on a new PC with the same specs as yourself, I9-12900K, RTX3090 and I can't get ANYTHING to work properly.

MSFS crashes after a couple of minutes.

XP11 keeps crashing and has spontaneously lost my Orbx TE UK scenery.

P3D runs smooth in 2d but is full of stutters and crashes in VR

Orbx direct can't be left to download scenery overnight as it just causes the PC to reboot.

I just feeling like giving up. My previous 4 year old  1080Ti machine was running everything fine. 

I should have just bought another motorbike instead. 

I had a similar problem with a brand new PC, back in the beginning of the year. I shipped it back to the company, and they repaired it, new GPU and new PSU.  Hasn't crashed since.  

 

 

 

  • Author
2 hours ago, MrFuzzy said:

99% driver 497.09 is the culprit.

Run DDU in Windows safe mode, uninstall it and use this: https://www.nvidia.com/download/driverResults.aspx/183939/en-us

If you still have CTD, post what the Event viewer logs in the error description, but I am pretty sure you will resolve your issues by getting rid of the latest driver.

Great config by the way!

Thank you so much! Everything works again. I'm now with the 496.49 WHQL driver.

Yeah, great PC config I have now. Except the video card, every piece of hardware is brand new. Took me nearly two days to set it up in my new Lian Li case. Looks wonderful in it.

- Harry 

9800x3D (Strix x870e-E)  -  64GB RAM (DDR5 6000, CL 30)  -  RTX 5090, 34'' 1440p OLED HDR  -  Windows 11 Pro (1TB M.2)  -  MSFS 2024 (MS Store, 4TB M.2).

2 minutes ago, Nemo said:

Thank you so much! Everything works again. I'm now with the 496.49 WHQL driver.

Yeah, great PC config I have now. Except the video card, every piece of hardware is brand new. Took me nearly two days to set it up in my new Lian Li case. Looks wonderful in it.

How many watts is your PSU and what kind of cooling setup did you go with? Also what's your motherboard?

ASUS ROG Maximus Hero XII ▪︎ Intel i9-10900K ▪︎ NVIDIA RTX 3090 FE ▪︎ 64GB Corsair Vengeance RGB Pro ▪︎ Windows 10 Pro (21H1) ▪︎ Samsung 970 EVO Pro 1TB NVME SSD (OS Drive) ▪︎ Samsung 860 EVO 2TB SATA SSD ▪︎ Seagate 4TB SATA HDD ▪︎ Corsair RMx 850W PSU

You guys are scaring the hell out of me! In the process of getting parts for a new build now. Landed a 3070 last week that doesn’t fit in the case of my i7-6700 so I might as well build a new system. Looking at the i7-12700 to go with the 3070. Did you guys go with ddr 4 or 5? Leaning towards ddr4. Besides the 3070, I ordered the Corsair 850 HX PSU yesterday. 

2 hours ago, Bobsk8 said:

I had a similar problem with a brand new PC, back in the beginning of the year

The only good thing is I bought it from chillblast in the U.K. and they had it on their bench for 4 days stress testing it so at least I’m fairly confident it’s not the hardware.

It’ll just be incompatible software and drivers somewhere but it’s just one big headache at the moment 

787 captain.  

Previously 24 years on 747-400.Technical advisor on PMDG 747 legacy versions QOTS 1 , FS9 and Aerowinx PS1. 

1 hour ago, Nemo said:

Yeah, great PC config I have now. Except the video card, every piece of hardware is brand new...

Yes, your RTX 3090 needs replacing I'm sure!  :biggrin:

A very nice setup by the way.  I am happy with my 3080Ti, but the rest I want the same as you.  I will probably have to go for a DDR4 motherboard to start with to keep my RAM and reduce the cost a bit.

Rob (but call me Bob or Rob, I don't mind).

I like to trick airline passengers into thinking I have my own swimming pool in my back yard by painting a large blue rectangle on my patio.

Intel 14900K in a Z790 motherboard with water cooling, RTX 4080, 32 GB 6000 CL30 DDR5 RAM, W11 and MSFS on Samsung 980 Pro NVME SSD's.  Core Isolation Off, Game Mode Off.

4 minutes ago, NismoRR said:

Did you guys go with ddr 4 or 5?

I have DDR4 as the manufacturer can’t get hold of DDR5 that I wanted for the foreseeable future, and they’re a big company in the U.K. custom build scene.

I keep getting memory management blue screen errors so even going with the old faithful proven tech is not without its issues.

787 captain.  

Previously 24 years on 747-400.Technical advisor on PMDG 747 legacy versions QOTS 1 , FS9 and Aerowinx PS1. 

11 minutes ago, jon b said:

I have DDR4 as the manufacturer can’t get hold of DDR5 that I wanted for the foreseeable future, and they’re a big company in the U.K. custom build scene.

I keep getting memory management blue screen errors so even going with the old faithful proven tech is not without its issues.

When I sent my PC back to the people that made it, CLX, they were very helpful and I told them the only issue I had was MSFS 2020 crashing every 15 minutes to 1 hour.  They made sure they ran it ,and ran MSFS on it, until it was fixed. 

 

 

 

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