3 hours ago, JonathanC said:

I would like to discuss this topic further @Langeveldt and @eslader - I also work(ed) in large enterprise tech, senior roles, and am watching this coming future with .. trepidation. AVSim is not the appropriate place though. Do you know of another forum (preferably a forum, not reddit or discord) where there's sensible conversation about stuff like this?

Why not start it in the Hangar? That is after all the forum subpart meant for all discussions non aviation related.

On 10/17/2025 at 12:55 PM, JonathanC said:

I would like to discuss this topic further @Langeveldt and @eslader - I also work(ed) in large enterprise tech, senior roles, and am watching this coming future with .. trepidation. AVSim is not the appropriate place though. Do you know of another forum (preferably a forum, not reddit or discord) where there's sensible conversation about stuff like this?

Agree with Farlis - start a thread in the hangar and link me to it and I'll be happy to talk further about it. 

I am getting really annoyed by SI's bombardment with emails. I created an account and tried it early on, but decided to wait since it was fairly expensive for what it delivered. They got me interested again when they added VR, but they quickly raised their prices after that and I decided this won't be for me. Even before that I unsubscribed from their email list, with no effect. I then deleted my SI account, still got emails. I clicked on "unsubscribe" on these emails 2-3 times and still get these messages.

Very unprofessional. In my eyes, these messages are now in the spam category. I now blocked their address, hopefully that will put a stop to it.

2 hours ago, qqwertz said:

 I then deleted my SI account, still got emails. I clicked on "unsubscribe" on these emails 2-3 times and still get these messages.

Very unprofessional. In my eyes, these messages are now in the spam category. I now blocked their address, hopefully that will put a stop to it.

Same here. Fishy tactics. Won't work.

4 hours ago, qqwertz said:

Very unprofessional. In my eyes, these messages are now in the spam category. I now blocked their address, hopefully that will put a stop to it.

Document it, including the date you unsubscribed. Then report them to the FTC https://consumer.ftc.gov/consumer-alerts/2023/08/ftc-lawsuit-reminds-businesses-can-spam-means-cant-spam

10 hours ago, qqwertz said:

I am getting really annoyed by SI's bombardment with emails. I created an account and tried it early on, but decided to wait since it was fairly expensive for what it delivered. They got me interested again when they added VR, but they quickly raised their prices after that and I decided this won't be for me. Even before that I unsubscribed from their email list, with no effect. I then deleted my SI account, still got emails. I clicked on "unsubscribe" on these emails 2-3 times and still get these messages.

Very unprofessional. In my eyes, these messages are now in the spam category. I now blocked their address, hopefully that will put a stop to it.

Yes, they are spamming by creating multiple lists that they add you to, and then you keep unsubscribing. I will be reporting them to the anti-spam authorities in my country and will never ever either purchase this scammy product, nor will I ever recommend it. And I will recommend you don't use it. Brian has showed his way of doing business - spam, fraudulent marketing.. the desperation is evident and has all the hallmarks of a scam product that will die soon. 

And this is what you get when you try and delete your account. They block your email lol.

 

Well, goodbye SI, your scammy tactics drove me away. Please block my email address and never email me again. 

 

 

 

3 hours ago, JonathanC said:

And this is what you get when you try and delete your account. They block your email lol.

That is really strange, why would then need to permanently block your email? The other points I can understand but there is no need to block an email forever? Just an attempt to scare you into staying? 

11 minutes ago, Cognita said:

Just an attempt to scare you into staying

From my POV: Yes. 

3 hours ago, Cognita said:

Just an attempt to scare you into staying?

Yes, standard dark pattern. Tells you all you need to know about the company. 

1 hour ago, JonathanC said:

Yes, standard dark pattern. Tells you all you need to know about the company. 

Sadly, I’m not that surprised by this.  I always felt like SI, Brian specifically, was a fairly arrogant salesperson who would basically attempt to gaslight you into believing that what we were experiencing was actually a normal occurrence in real-life ATC environments.  I was a subscriber for a month a while ago and would seek support on Discord during my flights in an attempt to provide feedback and aid in the development of the product, I was hoping it was going to turn into a great ATC product.  On multiple occasions he would look at my flight log during the flight and then come back 1 minute later and say ‘that’s fixed now, you won’t see that again’.  The point at which I gave up was when I was on a STAR into KFRG from the Boston area only to get vectored off the STAR a full 50 miles to the west, nowhere close to where I was going and certainly not something a real life controller would do, Brian tried to reason with me that this was a possible scenario IRL.

It's kind of unfortunate in my opinion - I thought SI was on a good trajectory in the beginning and I saw it do some good things in VFR, like not allowing me to land at an airport that had closed while enroute, which I verified to be true IRL, that was nice.

Hopefully they'll get it figured out, it seems like if they can get the focus back to creating a good, accurate, functional ATC experience and controlling the price they could be successful.  It sure feels like the trajectory has changed since the beginning.  Maybe one day I'll come back if they get it working well.....oh wait, I deleted my account so now I'm blocked....lol

Fortunately we have multiple ATC choices and they each have flaws.   

3 hours ago, Tony P said:

Fortunately we have multiple ATC choices and they each have flaws.

Unfortunately, for VFR (ATC and traffic injection) we don't have choices yet ;(

Edited November 2, 2025Nov 2 by vbazillio

15 hours ago, JonathanC said:

And this is what you get when you try and delete your account. They block your email lol.

 

Well, goodbye SI, your scammy tactics drove me away. Please block my email address and never email me again. 

 

 

 

I asked myself the same question when I canceled my account — why would they block the email address? I’ve never encountered that with any other company before, and for me, that’s a clear no-go.

Another aspect I didn’t appreciate was that, with a one-month subscription, you have to cancel it manually in your account; otherwise, it automatically renews. While it’s certainly a solid product, the relatively high price made it an easy decision for me to move on.

Kind regards,
Markus

12 hours ago, MäxliBäxli said:

Another aspect I didn’t appreciate was that, with a one-month subscription, you have to cancel it manually in your account; otherwise, it automatically renews.

That's standard business practice that many companies that have these kinds of subscriptions have. They count on the customers forgetting.

That's why I always cancel a monthly subscription one minute after I activated it, so that I don't forget.