Sign in to follow this  
Kuragiman

AVG Virus Detected - P3D Hosed

Recommended Posts

Well that ended poorly.... :/     Went to update Prepar3D from 2.3 to 2.4, let the installer do it's thing then walked away for a few minutes and when I came back AVG had this to say about the install it just did.   It proceeded to remove the Prepar3d.exe along with about a half a dozen OCX and DLL files across my PC.   No virus detected in the installer package so I guess this bug was just waiting for the right action to spring the trap.   Wow it wiped out my Prepar3D, two of my voice packs for VoxATC, several OCX files in the System64 directory...   I like how AVG didn't even ask me it just said DO IT!   -_-   Well...   guess I'll be spending HOURS installing 18 add-on airports, all of MegaSceneryEarth, FTX Global, PMDG, ASN....   -_-

 

Virus-1.jpg

Share this post


Link to post
Help AVSIM continue to serve you!
Please donate today!

Bummer! If I might make a suggestion, get the free version of malwarebytes and run that and then run AVG before you start the new installs. that way, you have a better chance of removing the root files of the virus...

Share this post


Link to post

Hello kuragiman,

 

When ever I do a Major install or an update I turn ALL background programs - especially virus Scan Software OFF - think about it - when You let an install program start making changes on Your Hard drive - AVG thinks You have a raging virus going on !!

 

You should be able to Uninstall Your update - and then - reinstall it with Nothing else running !

 

Good Luck

 

Johnman

Share this post


Link to post

Although I don't use AVG myself Kuragiman usually anti-virus or anti-malware programs have preference settings wherein YOU can choose what action they take when encountering a 'threat.'  Once bitten, twice shy eh, suggest you revisit that page and readjust if considered appropriate.

Share this post


Link to post

I don't understand why so many people need to install their photoscenery again every time they blow up their installation? Pretty much from the beginning I've installed all my sceneries on a separate folder from the application if it is just easily possible and just add them to my library. When they are on different drive from OS, they are there even after OS reinstalI and fully usable after. If there is an effects folder with the scenery, it is easy to copy its contents to new P3D install folder. Same goes with ASN and other external software, just make sure you add proper entrys to exe.xml/dll.xml or use backups. When I do my reinstall after deleting the prepar3d folder, it is mainly just the aircraft and ORBX stuff I need to add, that is those things that pretty much force themselves to the P3D directory or overwrite . Two hours tops and I'm back in business.

Share this post


Link to post

Agree with Appliance... never let your AV/FW loose without adult supervision. I made sure that my internet security ALWAYS ask me before doing anything.. Just bought the GLV avionics package by FSD,.. and my IS complained the entire time I was installing it... I told it that the program was OK and trusted, and go back to watching cartoons.

Share this post


Link to post

simple solution is to make a back up copy of your hard drive   to a external drive  so when something like this happens  just a matter of  just re installing it  again under 10 minutes

Share this post


Link to post

Simpler solution is to get a decent AV program and AVG is not it. I hear of MORE false positives from AVG than any other engine. Personally, I prefer ESET primarily because it has fewer hooks and less interference with FSX or P3D.

 

But for ANY AV program to automatically delete data w/o confirmation is ridiculous UNLESS there is an auto remove option that was checked by the user.

 

Vic

Share this post


Link to post

 

When ever I do a Major install or an update I turn ALL background programs - especially virus Scan Software OFF 

 

This is a very good habit to practice.

Share this post


Link to post

I've used AVG for the past two years. It produces no more false positives than any other imo and I've tried all the majors. If you don't set it up to your liking when you install it you can't really complain when it bites you in the a**.

Share this post


Link to post

I agree with User72.  I ditched AVG years ago as it constantly produced false positives, especially when I was beta testing.  Very irritating.  I have used malwarebytes and avast and been fairly happy with that combination, but as most posts state - I turn them off when I am not needing to actively scan or have protection up and running (especially during installs).

Share this post


Link to post

I turn them off when I am not needing to actively scan or have protection up and running (especially during installs).

Probably the wisest option.

 

Vic

Share this post


Link to post

If AVG does produce a false positive you can always restore it and tell AVG to leave it alone next time! So if you're doing an install of a large programme from a trusted source set AVG to ask you first! Then you won't have any problems. AVG doesn't delete the files unless you specifically tell it to do so. It stores them in a "vault" thus allowing you to recover them if necessary.

Share this post


Link to post

Actually the problem isn't the false positive - that can be dealt with - it's the deletion of the files without prompting that caused the problem.

 

I don't use AVG but I would expect there is an option to either hold or quarantine "bad" files and allow the user to determine the action.

 

If not, that's a dangerous thing to do.

 

Vic

Share this post


Link to post

Actually the problem isn't the false positive - that can be dealt with - it's the deletion of the files without prompting that caused the problem.

 

I don't use AVG but I would expect there is an option to either hold or quarantine "bad" files and allow the user to determine the action.

 

If not, that's a dangerous thing to do.

 

Vic

The only time AVG trashes a quarantined file is when "you" tell it to. I think the thread title is over dramatic as it implies a not very good understanding of the virus programme operation.

Share this post


Link to post

That makes sense. Sounds like a bit of user error but probably a lesson learned. I've gotten in the habit of doing a quick backup prior to any major install.

 

Vic

Share this post


Link to post

See I checked my settings again and the;  Ask me before removing threats box is CHECKED.    I have no idea why it did not ask me before it decided the best course of action was to just remove a bunch of files.   It is annoying.  I have used AVG since it was a free program and have always been happy with it but this debockle may have just cost them my business if I find out it wasn't user error which looks like it is not given my settings currently set.    And I don't like the title of the program; General Behavior Protection.   Can I have a little more info than that before you destroy my install without asking?

Share this post


Link to post

 

 


I have used AVG since it was a free program...may have just cost them my business

 

A free program is generally worth as much as you pay for it.

Share this post


Link to post

Well it's not free anymore.  That was 8 years ago when it was in development.   It's full blown internet suite now and I have good luck with it.    All has ended well.  I went into the virus Vault and all the files were there.  I told it to restore all the files, re-ran the 2.3 to 2.4 installer, followe Rob's guide on getting all my addons to work again in 2.4.   I am up and running with seriously smooth performance.   :)    A fairy tale ending.  Yeah!

Share this post


Link to post

Well it's not free anymore.  That was 8 years ago when it was in development.   It's full blown internet suite now and I have good luck with it.    All has ended well.  I went into the virus Vault and all the files were there.  I told it to restore all the files, re-ran the 2.3 to 2.4 installer, followe Rob's guide on getting all my addons to work again in 2.4.   I am up and running with seriously smooth performance.   :)    A fairy tale ending.  Yeah!

It is still free!! I'm using AVG Free 2015. And it does not destroy files unless you tell it to do so. So the poster is either using a very old version and/or hasn't set it up correctly.

Share this post


Link to post

It is still free!! I'm using AVG Free 2015. And it does not destroy files unless you tell it to do so. So the poster is either using a very old version and/or hasn't set it up correctly.

 

I don't use the AVG Free.  I use AVG Internet Suite 2015 which is not free.   It is a premium service and my system is set up correctly.   It will not be trying to move the files again as I have placed P3D's folder on the exception list.  Problem solved.

Share this post


Link to post

I think the "best answer" is referring to the fact that the problem is solved.

 

It has been noted that AVG still has a free version as well as a paid suite. So all is good.

Share this post


Link to post

Why is post #19 beginning "Well it's not free anymore.." flagged as the best answer?  AVG is still offering  free anti-virus

 

http://free.avg.com/gb-en/homepage

Indeed, it's just as Rick stated. "Problem solved..."

 

...which essentially means there's no need for further discussion. :Whistle:

Share this post


Link to post
Guest
This topic is now closed to further replies.
Sign in to follow this