On my opinion it is a shame that one of the best brilliant developers in sim sector as @virtuali has to "justify" the status of his work (his as their, including all the GSX team).

And to be clear, everyone is free to say his opinion, but to be honest, when someone speaks loudly and with arrogance pretending the perfection at the release for products intended for the simulation world (THIS IS NOT ARCADE), not knowing the complexity that there is behind, not knowing GSX history it's a shame.

 

 

 

 

1 hour ago, YouDontKnow said:

On my opinion it is a shame that one of the best brilliant developers in sim sector as @virtuali has to "justify" the status of his work (his as their, including all the GSX team).

And to be clear, everyone is free to say his opinion, but to be honest, when someone speaks loudly and with arrogance pretending the perfection at the release for products intended for the simulation world (THIS IS NOT ARCADE), not knowing the complexity that there is behind, not knowing GSX history it's a shame.

 

 

 

 

So are you comparing the complexity of MSFS to GSX. if so that is laughable.

21 minutes ago, jbdbow1970 said:

So are you comparing the complexity of MSFS to GSX. if so that is laughable.

No, you didn't get my message.

3 hours ago, jbdbow1970 said:

So are you comparing the complexity of MSFS to GSX. if so that is laughable.

No.  He is saying that it is a shame that Umberto has to put up with all these comments made in such a disparaging way, and that people should lighten up a little bit, Francis.

At least I think that's what he said.

10 hours ago, jbdbow1970 said:

So are you comparing the complexity of MSFS to GSX. if so that is laughable.

An interpretation might be more like:

BECAUSE of the complexity of MSFS, which would require an SDK as powerful as complete as the main program ( LM took more than 5 years to improve significantly their SDK over the one they inherited from FSX ), an add-on that is not an airplane and needs to do some specific things, must currently go through so lots of hurdles to do what it needs to do, and most of what might be perceived as "bugs", are in fact caused by SDK limitations.

But because sometimes posting a one-liner saying "we can't do that because of SDK limitation", to a user might sound like a cheap excuse, I tried to make a post explaining exactly which the issues are, and how the SDK might help to overcome them in the future.

Edited September 9, 20223 yr by virtuali

Umberto long time admirer of your work, some of these guys don't know what they are talking about, just keep doing what you're doing, and things will be fine, just like the good old days in P3D v 1/2/3/4/5/ lol 👌

8 hours ago, Dreamflight767 said:

Don't give up on us!  We need cool products like yours. Thanks.

You are the clear winner of today's prize, for quoting 3076 words, in order to reply with 12.

7 hours ago, jbdbow1970 said:

Jschrst man did you really had to repost that whole quote again. Seriously? We all know its MS/Asobo's fault and not 3rd parties they do no wrong and the main sim is the downfall and live in a environment where they are not accustomed to like years ago an just point fingers. Remember this is a not a ESP platform this developer strived at improve the product and stop pointing fingers.

Here.  I posted with your whole quote again.  I'd suggest you fully digest (understand) a post prior to responses.  At no point did I say whose "fault" this was/wasn't.  I simply encouraged the DEV not to abandon this product - like so many others do - because we users enjoy and need a product like GSX.

As frustrating and tiresome as it can be to purchase a product with hiccups, there's nothing wrong with trying to be more tactful - first.

thanks Umberto to make this great addon for MSFS . 

16 hours ago, pete_auau said:

yep  and  that's  the issue   that users  don't  bother  reading  the  manuals,  on  how  to  install  and  set  up any   addons they purchase.  And  most of  the  issues  that  they  have  are usually  in the  manual itself

More to the point the problem is not that users don't read the manual initially before running a program. 

The problem is that they don't read the manual after running into issues and instead go to post questions on the internet.

3 hours ago, Farlis said:

More to the point the problem is not that users don't read the manual initially before running a program. 

The problem is that they don't read the manual after running into issues and instead go to post questions on the internet.

I havent found anything about auto deboarding or boarding just hitting the GSX in the tool bar ?.

Otherwise this add-on is simply a must have add.-on

Thanks 

Michael Moe

Because I've been quoted a couple times in posts "complaining about complainers" here, I'll clarify my personal reason for my posts. I understand that much of what's been said wasn't aimed specifically at me, but for what was:

My point in posting wasn't to denigrate GSX; it was simply to alert others in the same position that I was in - those on the fence about buying it - that there are currently many issues getting it to install and run properly. People like @Dreamflight767, who asked on the last page about the state of the program. I found myself wishing that I'd taken the time to read up on the issues on the FSDT forum before purchasing the program. So I posted here hoping that advice might help others. 

I did not post to "bash" any software.  I did not post seeking support - I would of course have done that through official support channels.  (And of course I read the manual on installing; none of this is mentioned in there.)

The dissertation on *why* the plethora of install problems exists was interesting, but not really relevant to the point I personally was making, anyway. My point was just to tell people they exist - the why doesn't really matter to folks like me, who are just trying to decide if it's worth the trouble. 

To summarize (based not only on my experience but that of many others on the FSDT forum): the program can fail to install correctly and when that happens, it will not function.  The solution seems to be to just keep uninstalling and reinstalling until you get a winner.  It took me 3 or 4 tries; I forget but I know I'd decided it was my last attempt.  Apparently the dev is hopeful that SU10 will resolve some of this. 

Once I got it installed correctly, it works pretty well. Bugs here and there but I'd expected that in young software that has to interface with the sim and its multitude of incorrect parking spots and taxi links etc.  It overall strikes me as "worth it" once it's working. But be ready for potential install troubles. 

@Stearmandriver

At least now you know what some of the challenges Umberto is facing and some of the reasons why. Although you may not have felt it was relevant to your scenario, I can appreciate the transparency of @virtuali to take the time to explain the how’s and why’s of what is going on under the hood and behind the scenes.

13 hours ago, Dreamflight767 said:

Here.  I posted with your whole quote again.  I'd suggest you fully digest (understand) a post prior to responses.

If you wish to reply to someone, there is no need to quote 3046 words first, or indeed three lines of text.
To direct a reply to an individual, you just type this: @ followed by the person's forum name.
This generates a notification that you have something that you think is important to write to them.

@Dreamflight767

Here is a post for you to fully digest (understand).
 

Quote

You are the clear winner of today's prize, for quoting 3076 words, in order to reply with 12.

 

Edited September 10, 20223 yr by Reader

While I do appreciate this explanation by FSDT, it basically just proves to me, that FSDT knew exactly how their product would work (or not work) after release and decided to still sell it out to the wider audience, potentially also including new (more casual) clients, who paid them good money and do not (need to) know about SDK limitations or have a history with FSX/P3D and/or GSX. So imho they also accepted to make some of such Asobo issues now to their own and have to deal with that responsibiliy. 

Instead of blaming all issues now solely on a) Asobo/MS because of the SDK and even worse b) on their own clients who in their opinion should have clearly known about all possible technical sim limitations because those issues have always been around and surely must have been deteted by all their clients beforehand, so it cannot be their fault, that their absolutely flawless product is to blame just because it makes those other companies´ issues visible. How can these ppl even in the slightest expect from watching their website with all those nice and shiny pictures and words of perfectly deboarding passengers, that GSX as the "definitive ground service add-on" would or even could even try to resolve f.e.  those MS jetway issues with their so-called "replacement" jetways?

Maybe FSDT should not have sold it then if their product is still so heavily impacted by MS issues...? Or at least should have released it a) after SU10 when they seemingly expect those airport cache and bgl file issues to have been resolved and b) with 3D passengers added at a later time (or as a beta option with a possibility to turn them on/off) when they knew these models will not work as expected and will show their product from a very bad or at least unintentially (?) funny side (no matter if it is their "fault" ) instead of using them as one of their main selling points etc...

Sorry, I can imagine it is hard to work around these limitations. I always liked GSX in P3D and also gladly pay the folks at FSDT for their efforts and work. I can also see some of those issues with a smile and do not wish them harm. But I  can also understand that other (and especially new) customers cannot accept this "let´s just try to weasel out of it until Asobo finds a fix" strategy. And personally, while I am not that concerned with floating passengers (let me turn them off, the rest is basically all ok),  I am really just tired of this constant blaming of others (Asobo, MS, cloud service) and playing the poor and innocent developers of hearts. It is YOUR product, YOUR money earned, and if it is faulty, it does not matter, whose fault it is, because these are still YOUR clients and it is YOUR responsibility to the clients who paid you for the product YOU sold them while being fully aware and actively knowing of the issues to come (because as you stated these were obvious already since SU5, right?).

So please just stand for your product and accept to take the heat (remember, the client is always right even if he is not). Or just watch your reputation with these customers sink very very quickly which imo would be a shame for you, your company and also for us  in the long term.  Because we all love your work and we all love and need GSX. 

Edited September 10, 20223 yr by Heavy Metal