be interesting to see if they release the reason behind the outage.

Source: https://forums.flightsimulator.com/t/online-services-monitoring/486800

Source: https://support.xbox.com/en-US/xbox-live-status

Update at 2255 UTC - XBOX Support shared the following “All Clear” message. Normal service should now be restored.

Edited 19 hours ago19 hr by vbazillio

11 hours ago, fluffyflops said:

be interesting to see if they release the reason behind the outage.

Hello @fluffyflops,

XBOX CTO Scott Van Vliet wrote the following post on Twitter yesterday.

Thanks,

SeedyL, Microsoft Flight Simulator Community Manager

https://x.com/scottvanvliet/status/2081892395218841974

Earlier today, many players began experiencing issues with sign in, enumerating their game libraries and playing games. The team has worked hard throughout the day to fix the issue, and we've restored service as of 2:30 PM PDT. Nonetheless, this is an unacceptable situation, and we must do better to support you.

Over the coming weeks, you'll hear more from me about our services, our platform, and the work we're doing to make XBOX better. And that starts with some transparency about this incident.

What happened. Late last night, a licensing service that sits outside of XBOX, but which XBOX depends upon, began failing. This caused some sign-in scenarios to fail, and it caused many scenarios that require an entitlement check to also fail, such as listing out your Full Library and launching games that you own. It also affected several of our publishing and store partners who depend on those same systems which is why some of you saw issues in specific games and not others.

What we did. Our on-call teams caught the first signals overnight through automated monitoring and declared a major incident. Once we isolated the failing infrastructure, we shifted traffic onto the healthy parts of the system while the team continued to work towards a root cause. Service came back unevenly across regions which is why some of you recovered hours before others.

What's next. We're running a full post-incident review. I care less about the one-line root cause and more about the real questions: why a failure in one service was able to take down this much, why recovery took as long as it did, and what we change so a single point of failure can't ruin your night again. That means hardening the dependencies underneath sign in and game launch, improving how we detect and contain this class of failure, and being faster and clearer with you when something breaks.

Thank you for your patience, and for the reports that genuinely helped us narrow this down. We'll do better.

Anybody else have had the sim set back to all default? If anyone can tell me how to get my old settings back, it would be really appreciated.

34 minutes ago, SeedyL said:

Hello @fluffyflops,

XBOX CTO Scott Van Vliet wrote the following post on Twitter yesterday.

Thanks,

SeedyL, Microsoft Flight Simulator Community Manager

https://x.com/scottvanvliet/status/2081892395218841974

So…Microsoft auth svc failed…? 😮

57 minutes ago, vp49p3 said:

Anybody else have had the sim set back to all default? If anyone can tell me how to get my old settings back, it would be really appreciated.

Good Luck...Let me know if you find something that works!

57 minutes ago, vp49p3 said:

Anybody else have had the sim set back to all default? If anyone can tell me how to get my old settings back, it would be really appreciated.

After reading the explanation above regarding the service failure, I would be interested to see an explanation for this one. Reverting to default settings after something like this happens is not acceptable.

Edited 7 hours ago7 hr by Christopher Low

8 minutes ago, Christopher Low said:

After reading the explanation above regarding the service failure, I would be interested to see an explanation for this one. Reverting to default settings after something like this happens is not acceptable.

Yes, I agree %100....I just can't believe there ignoring it.

I have a related question..

If you managed to avoid starting up the sim during this problematic downtime, are you similarly impacted by the loss of all your configuration settings? Maybe MS can clarify the expected impact to users?

18 minutes ago, 787flyer said:

I have a related question..

If you managed to avoid starting up the sim during this problematic downtime, are you similarly impacted by the loss of all your configuration settings? Maybe MS can clarify the expected impact to users?

I did a lot of livery tweaking, testing and swapping yesterday and must have restarted the sim at least 20 times throughout the day. I never experienced any connection issues and have lost none of my settings.

PC, Steam, not in the beta, in the UK.

Edited 6 hours ago6 hr by St Mawgan

2 minutes ago, St Mawgan said:

I did a lot of livery tweaking, testing and swapping yesterday and must have restarted the sim at least 20 times throughout the day. I never experienced any connection issues and have lost none of my settings.

PC, Steam, not in the beta, in the UK.

Wow...Fabulous, glad you didn't have any problems....

1.26pm EST, East Coast server down again.

Spent the morning fixing Control assignments so I am leaving this alone until msfs2024 is stable.

T45

8 minutes ago, Dutch1 said:

Wow...Fabulous, glad you didn't have any problems....

I'm not the only one. It would be interesting to find out why and if there are any common factors.

6 hours ago, UrgentSiesta said:

So…Microsoft auth svc failed…? 😮

whats does this mean ? im not techy savvy to understand

5 hours ago, Christopher Low said:

After reading the explanation above regarding the service failure, I would be interested to see an explanation for this one. Reverting to default settings after something like this happens is not acceptable.

is it going to make them any revenue to fix it ? no

is it going to cost them time and money to devote a staff member to fix it ? yes.

theres your answer.