Yeah shops closed at the moment. They've obviously been doing a roaring trade.It said they'll reopen in 12 to 24 hours.

Last night I flew just the A-10 and F-16D and had a great time with both. I previously purchased the Texan 2 and like that one as well. As previously mentioned, these are amazing deals.Don't forget that you can configure both the A-10 and F-16D to simulate releasing the Mk-82's. I haven't set that up yet but will probably give it a shot tonight. From what I can remember, it appeared to be a very easy setup.

It's now 72 hours and I still have not got what I paid for, this time tomorrow I will start Paypal charge back proceedings.

It's now 72 hours and I still have not got what I paid for, this time tomorrow I will start Paypal charge back proceedings.

Andy, I just received this from Iris by e-mail

Further to my previous e-mails informing you, our valued customers of the state of play regarding the IRIS Christmas sale, I would like to state that the sale has resulted in exceeding our allocated monthly limits again!As some of you may or may not know, a few days ago, we announced a 5 dollar 12 hour promotion, however in the latter hours of the promotion, our store hit the monthly limit we were allowed to transact through our merchant providers who handle our credit card transactions. 'www.paymate.com'The following morning, after a phone call by myself to the team at Paymate, we were granted a temporary extension to the limits and we announced that we would lengthen the original 5 dollar sale so that customers who couldn't take advantage of it through no fault of their own, could purchase our products.However, we found out yesterday, that during the extended sale, we had once again reached our transaction limit that paymate had extended for us. This unfortunately could not be extended further and as such, trading ceased temporarily on our store until our monthly limits reset to zero on the 17th of December.Now many of our customers are finding that they are still able to put through orders on our storefront and are confused as to what this means.As the store stands at this moment, I am waiting for our monthly payment limits to reset (It is now 12.55am on the 17th here in Australia, but I am unaware of the time that the Paymate servers reset their monthly accounts). As such, ALL orders currently placed through our store, with the exception of paypal orders, which are manually processed and can take longer, are NOT processed.This means, that no credit card details are taken from you, no payments are made to us, and no product will be provided. In fact, orders made currently will be deleted from the store so not to cause further confusion to you, our customers.Whilst this information is on the front page of the store, I am aware that customers coming to the store from a relevant product page are not being notified of this, and for that I can only apologise for any confusion caused.I have now finished auditing the store database, and referencing it with Paymate and Paypal records and as such, any duplicate or non-approved orders have been removed from the store database.I would kindly ask you all to quickly double check to ensure that your orders are correct. I have had to work my way through a large amount of data and whilst I do my best to ensure accuracy in the orders, I am human and as such have been known to make mistakes. :-)If you have made a paypal order, please ensure that you have received an e-mail from myself or the store system informing you of a download approval. If you have not received notification of a download approval, please contact me directly via return e-mail.To those customers who have e-mailed me over the last couple of days regarding the store, I will do my best to answer your questions directly, however if your query is answered in this e-mail, please let me know so that I do not duplicate my response and take up any of your time unnecessarily.Finally, for those of you happy to 'brave' the microphone/headset, I am currently setting up a 'Ventrilo' server for IRIS team members, and customer support which can be used to get hold of me for queries, sales support and a general chat should you feel so inclined. Those wishing to know the connection details, can find out through our facebook page shortly. (www.facebook.com/irissimulations)Ventrilo is a free voice chat software similar to Teamspeak. It is a free download and can be found at http://www.ventrilo.com/download.phpThank you all for your patience, and of course, your continued support and custom.Kind RegardsDavid BriceFounder & Product ManagerIRIS Flight Simulation Softwarehttp://www.irisfss.com

Thanks, yes I got the same email too and replying to it directly finally got me in contact with Dave, all sorted and downloaded now. :(

So the bottom line is what? Is the sale over? Is there some alternate way to buy and pay for? Will the products still be on sale for $5.00 until Chtistmas and will have new orders processed or not? I tried to buy four times and ran into the payment information wall so I will not even try unless I hear otherwise.Kind regards,

I hope that Iris had a great result from this, I really love their products and the F-16D is my second favourite plane in FSX after the Superbug. Looks like everyone is happy all round!!Cheers, Mark

I hope that Iris had a great result from this, I really love their products and the F-16D is my second favourite plane in FSX after the Superbug. Looks like everyone is happy all round!!Cheers, Mark

Not everyone is happy.

If I wanted to uninstall an IRIS plane, how do I do it?

If I wanted to uninstall an IRIS plane, how do I do it?

Uninstall? What uninstall?I only checked one of the three planes that I bought, so I hope it doesn't deviate from this single example. The Installer will work in a location other than the FSX directory. If you make a new folder you can point the installer to that folder. Then you will have a reference as to what all has been installed into your FSX directory and can manually delete files from there. The Christen Eagle added a couple of effects files, a new folder for the manual and then a new folder structure under SimObjects.

How do you pay with PayPal?I was only given the option of using a credit card.

Not everyone is happy.

Due to the unprecedented success of the 5 Dollar aircraft sale over the last week, Karen & I have taken the decision to extend the sale until Midnight on Christmas Day (GMT) or until we reach our monthly sales allowance through our payment gateway whichever comes first. Rest assured, that we will keep all our customers informed of the state of play through e-mails sent via the storefront. Thank you all for your patience and we hope that you all have a very merry Christmas and a joyful new year. Please ensure you read the Terms and Conditions prior to making any purchases. Regards, David, Karen and the IRIS Team!

The store seems up and running again :(

How do you pay with PayPal?I was only given the option of using a credit card.

These are the instructions David emailed me when I asked about PayPal:Place an order on the store as normal, however when the paymate window opens for your credit card details, close the browser window and open up a new one for paypal. Make a paypal payment to [email protected] and be sure to mention the product you're after and your store details (name and date of birth) so that we can match your paypal order with your store order.Once that's done and payment has cleared, I'll authorise your store order for you and notify you by e-mail of your download.It IS a manual process not automated, so if I'm in bed asleep or away from the desk, you'll have to wait until I'm back before I can authorise the download.I ordered in the morning (UTC+1), while David was still up and around, so I didn't have to wait very long for the email notifying me that the download link was available.

These are the instructions David emailed me when I asked about PayPal:Place an order on the store as normal, however when the paymate window opens for your credit card details, close the browser window and open up a new one for paypal. Make a paypal payment to [email protected] and be sure to mention the product you're after and your store details (name and date of birth) so that we can match your paypal order with your store order.Once that's done and payment has cleared, I'll authorise your store order for you and notify you by e-mail of your download.It IS a manual process not automated, so if I'm in bed asleep or away from the desk, you'll have to wait until I'm back before I can authorise the download.I ordered in the morning (UTC+1), while David was still up and around, so I didn't have to wait very long for the email notifying me that the download link was available.

I just downloaded both the Twin Diamond and the Vulcan for 5$ each I had tried several times earlier without success.YES the link is up again,whoopee!!!Ron

These are the instructions David emailed me when I asked about PayPal:Place an order on the store as normal, however when the paymate window opens for your credit card details, close the browser window and open up a new one for paypal. Make a paypal payment to [email protected] and be sure to mention the product you're after and your store details (name and date of birth) so that we can match your paypal order with your store order.Once that's done and payment has cleared, I'll authorise your store order for you and notify you by e-mail of your download.It IS a manual process not automated, so if I'm in bed asleep or away from the desk, you'll have to wait until I'm back before I can authorise the download.I ordered in the morning (UTC+1), while David was still up and around, so I didn't have to wait very long for the email notifying me that the download link was available.

Thanks Tom for the help.