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Must See! REX Soft Clouds

Featured Replies

jho Im in the same problem as you, I paid yesterday for the clouds and nothing, no link, e mail, no responses from REX (I emailed them) I also sent a PM to TIM here on the forums and no reply.

It is disappointing I know is only $10 but I dont like to pay for something and not getting it.


When I check my order history it says I have no purchase made.

Credit card says it has been charged though and I have an order ID

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  • Commercial Member

I had no idea that you sent a PM to me here as I wasn't alerted.  I never received an email either. Perhaps another staff member received it and has yet to respond. Also remember, yesterday was Christmas and we're limited on support for the holidays.

 

I will check my PM immediately following this message!

Tim Fuchs
Managing Partner
REX SIMULATIONS 

website:  www.rexsimulations.com
support www.rexaxis.com

same issue 

 

when i go into order history i have no orders since account was created 

 

i will PM timest i suppose 

 

Thanks for the heads up 

 

JHo


There is no link - you go into your account the download is there - you have to look for it as I dont remember where it is

 

Found it - its in your order history then click details - its a small green icon thats the download 

Thanks 

 

However the issue is that i have no orders listen in my history 

even though i have a invoice pdf with an order number 

i pm'd Timest 

 

hopefully we can figure it out 

 

JHo

Jaime Horton

same here, waitng for order process 

Glad i'm not the only one haha 

Jaime Horton

  • Commercial Member

No, I don't. If they release a NEW product like Weather Architect or Weather Direct, I will happily pay for these programs even though technically speaking you could view them as updates to REX+OD because these features where included there. Nevertheless as this will likely give us new functionality, I have no problem paying for it.

 

But a new cloud texture set? Come on, you must be kidding me. Clouds are in integral part of REX4 TD and carving this part out and selling new textures as a seperate add-on smells a lot like profit maximization. And it makes the product line even more confusing than it already is...

I'm also of the opinion of one GUI. I currently use REX for FS9 (which I understand should likely remain standalone), REX Essentials+OD, and REX 4 TD. 3 GUIs, and I wind up mixing and matching textures from Essentials and 4. Wish I could just have a one stop shop because there are some textures in Essentials I enjoy which are not included in 4, and vice versa.

 

Does this mean that, with the latest SP for Essentials/TD, development and updates (free or otherwise) for those products have concluded? Or is the new pricing strategy from REX include paying for additional textures in packages in between major iterations of software?

Kyle Weber (Private Pilot, ASEL; Flight Test Engineer)
Check out my repaints and downloads, all right here on AVSIM

  • Commercial Member

motoadve and Jho,

 

I received your private messages here on AVSIM and I am in contact with our store IT manager. We will get you sorted. I will send you an email and PM you here with the resolve. Again, I'm sorry for the inconvenience.

Tim Fuchs
Managing Partner
REX SIMULATIONS 

website:  www.rexsimulations.com
support www.rexaxis.com

motoadve and Jho,

 

I received your private messages here on AVSIM and I am in contact with our store IT manager. We will get you sorted. I will send you an email and PM you here with the resolve. Again, I'm sorry for the inconvenience.

Thank you for the response 

 

looking forward to trying out the clouds 

 

JHo

Jaime Horton

Here's a side-by-side comparison from REX SC and REX4 TD.

 

Keep in mind that if you are going to do comparisons, REX 4 Soft Clouds only are 512 resolution . They should be compared to the same resolution and compression type from REX4 Texture 4.

  • Commercial Member

Keep in mind that if you are going to do comparisons, REX 4 Soft Clouds only are 512 resolution . They should be compared to the same resolution and compression type from REX4 Texture 4.

Very good point; exactly.

Kyle Weber (Private Pilot, ASEL; Flight Test Engineer)
Check out my repaints and downloads, all right here on AVSIM

motoadve and Jho,

 

I received your private messages here on AVSIM and I am in contact with our store IT manager. We will get you sorted. I will send you an email and PM you here with the resolve. Again, I'm sorry for the inconvenience.

 

Hey all 

 

Timest helped me out and figured out that it was my own dumb a$$ 

my paypal is linked to another email, and the order system sends all info to that email. the spam filter on my hotmail had them in the junk folder 

DOH 

 

so it wasn't a Rex issue after all 

 

im installing shortly and will reply back with my thoughts 

 

Thanks to Rex for putting up with my stupidity 

 

JHo

Jaime Horton

The more I try new clouds textures.............the more I appreciate the default clouds textures. (FSX)

got the software installed 

however every time i try to install a cloud set 

i get a windows crash window saying the program has stopped working 

 

anyone else 

????

 

Thanks 

JHo


here are details 

 

sorry i would post this in a support forum but i don't see one yet 

 

Problem signature:
  Problem Event Name: CLR20r3
  Problem Signature 01: rextextureapp.exe
  Problem Signature 02: 4.0.2014.1223
  Problem Signature 03: 549b27ed
  Problem Signature 04: System.Data
  Problem Signature 05: 4.0.30319.17929
  Problem Signature 06: 4ffa5c76
  Problem Signature 07: a36
  Problem Signature 08: 1a
  Problem Signature 09: System.IndexOutOfRangeException
  OS Version: 6.1.7600.2.0.0.256.48
  Locale ID: 1033
  Additional Information 1: 0a9e
  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional Information 3: 0a9e
  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
 
Read our privacy statement online:
 
If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

Jaime Horton

I think I'll pass on this; when I look at the screen shots to me they look alot like XP10 clouds?  Not necessarily a bad thing but, I'll hold off and see if they are able to integrate it into the TD GUI.  I agree with the others who question REX and their marketing methods this release seems like a complete polar opposite to REX SIMAIR; I hope in the future they'll find the middle ground. I have been a bit hard on REX when it comes to SIMAIR and a bit critical of Latitude too but truth be told I am a fan of their products and appreciate the fact that they can take criticism from Simmer's without getting heated.  IMO I would have liked to see them make good on 2014 being the year of SIMAIR than to release another stand alone texture pack. 

RE Thomason Jr.

 

 

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