2 minutes ago, Cargostorm said:

and there will be an even bigger cry when LM brings out P3D V5 which can break backward compatibility with V4. And those sceneries will no longer work...

Oh behold! I hear the crying in the not too distant future... When they all charge again for updating their software :-D

 

Guys we need to develop more freeware sceneries!!! Where's it all going to lead? :-D

To offset the 5 euro upgrade charge .. I like the nice touch to include a 10% off voucher to use in the Duty Free of each airport purchased  ....

You mean as useless as the cry posts about charging money for work done? Ok.

 

And FYI: You can click on my name and then "Ignore user" ;-) Problem solved.

34 minutes ago, swiesma said:

You mean as useless as the cry posts about charging money for work done? Ok.

 

And FYI: You can click on my name and then "Ignore user" ;-) Problem solved.

Actually it was a normal discussion whether it is worth the price asked or not. This is a legitimate question and worth discussing about. For what are forums like this? Flightbeam's KSFO is 30$ and Aerosoft's EDDF costs 35$. If you have the most expensive airport on the market you have to live with these kinds of discussions. Yes, you could say: If you don't like it, don't buy it. But I could say: If you don't like the discussion, don't open it. Equally silly. But your comments really made no sense. 

1 hour ago, swiesma said:

You mean as useless as the cry posts about charging money for work done? Ok.

It's not about that at all. Many (if not most) people aren't interested in the new P3Dv4 features, and would just like a quick free compatibility update (like most other big developers have provided) rather than having to pay an upgrade fee for a "new" product, with features they're not interested in. I'm pretty indifferent to the whole situation. Personally, I don't have many Aerosoft airports, so it's not going to cost me a lot of money to get the new airports (that's if they even update the ones I have). But I can see where people are coming from.

On 8/16/2017 at 11:29 PM, GSalden said:

Justsim's fee is 6 euro per airport ; 5 euro are for Simmarket. They make the the installers.

Paying 5 euro for an updated airport + V4 features sound reasonable to me.

Developers giving Unlimited free updates do a lot of work , but earn nothing ...

Untrue.....they get paid for a product when sold which is expected to have an extended life. If they retain their customers loyalty by supporting their products for a reasonable period...in flight sim this would be about 5 years they can expect loyalty from their customers when they release their next Opus and hope to sell it.  Consider some of it advertising, I have changed my views on certain developers over this, some who I did not previously consider have moved onto my buying wish list, and others, that I had good respect for who were always leapfroged to the top of my buying list have succeeded in leapfrogging to the bottom,  or even out of the pond.

34 minutes ago, harrry said:

Untrue.....they get paid for a product when sold which is expected to have an extended life. If they retain their customers loyalty by supporting their products for a reasonable period...in flight sim this would be about 5 years they can expect loyalty from their customers when they release their next Opus and hope to sell it.  Consider some of it advertising, I have changed my views on certain developers over this, some who I did not previously consider have moved onto my buying wish list, and others, that I had good respect for who were always leapfroged to the top of my buying list have succeeded in leapfrogging to the bottom,  or even out of the pond.

Agree, look at flightbeam for example. The new KSFO v2 update took them 1 month of precious development time, yet they release it free of charge for their existing customers because they clearly understand how customer relationship works:

First, its a little 'thank you' to their customers for supporting flightbeam, and they wont forget this for sure. I usually keep such small, positive gestures in mind when i do my next purchase decision. In fact, even though KMSP wasnt really on my wishlist as i dont fly in the US too often, i bought it yesterday after downloading KSFO HDv2 simply because i love their work to bits and i felt the urge to thank them for the free KSFO update.  

And second, even though KSFO HD is on the market for quite a while now, the new update will create revenue again as those who skipped the original version will now reconsider given its a now a true v4 complaint version, and there arent many available yet for P3D v4. 

 

 

And then you have FS2Crew, generously granting a 5 EUR discount for existing users for the 64bit version which is absolutely identical to the 32 bit version from a feature perspective...absolutely ridiculous

 

 

6 minutes ago, Woozie said:

Agree, look at flightbeam for example. The new KSFO v2 update took them 1 month of precious development time, yet they release it free of charge for their existing customers because they clearly understand how customer relationship works:

First, its a little 'thank you' to their customers for supporting flightbeam, and they wont forget this for sure. I usually keep such small, positive gestures in mind when i do my next purchase decision. In fact, even though KMSP wasnt really on my wishlist as i dont fly in the US too often, i bought it yesterday after downloading KSFO HDv2 simply because i love their work to bits and i felt the urge to thank them for the free KSFO update.  

And second, even though KSFO HD is on the market for quite a while now, the new update will create revenue again as those who skipped the original version will now reconsider given its a now a true v4 complaint version, and there arent many available yet for P3D v4. 

 

 

And then you have FS2Crew, generously granting a 5 EUR discount for existing users for the 64bit version which is absolutely identical to the 32 bit version from a feature perspective...absolutely ridiculous

 

 

 

Exactly how I see it and how I make my buying decisions. I recently wanted to try a FS2Crew product and now I am so happy that I didn't. I would have gone crazy for sure with this upgrade policy.

With other developers you can't go wrong. From some developers I buy spontaneous without thinking too much because I know what to expect. Even if I don't want an airport that much. With Aerosoft it is different: I am thinking twice (or more) and buy only when I have a desperate need for it.

So as I see, I am not alone. And even if an update might seem free, in the end it makes money for the developer.

1 hour ago, harrry said:

Untrue.....they get paid for a product when sold which is expected to have an extended life. If they retain their customers loyalty by supporting their products for a reasonable period...in flight sim this would be about 5 years they can expect loyalty from their customers when they release their next Opus and hope to sell it.  Consider some of it advertising, I have changed my views on certain developers over this, some who I did not previously consider have moved onto my buying wish list, and others, that I had good respect for who were always leapfroged to the top of my buying list have succeeded in leapfrogging to the bottom,  or even out of the pond.

You are incorrect.

The product you buy is compatible with the "at that moment" existing Flightsims.

What they make compatible with updated / newer Fs versions is up to them and can be free , but it is not a must..

 

 

7 minutes ago, GSalden said:

You are incorrect.

The product you buy is compatible with the "at that moment" existing Flightsims.

What they make compatible with updated / newer Fs versions is up to them and can be free , but it is not a must..

 

 

Have you actually read, what he wrote? Your answer makes no sense at all. He says it is a good marketing move to make it for free. he does not say that developers have to do it.

1 hour ago, GSalden said:

You are incorrect.

The product you buy is compatible with the "at that moment" existing Flightsims.

What they make compatible with updated / newer Fs versions is up to them and can be free , but it is not a must..

 

 

All you guys are really stuck with the question what developers "have to do". Of course, they don't have to do anything. But customer satisfaction and customer retention doesn't come from doing the minimum you are obliged to do. Flightbeam goes the extra mile and that will have a positive spill over on future sales.

50 minutes ago, carlito777 said:

All you guys are really stuck with the question what developers "have to do". Of course, they don't have to do anything. But customer satisfaction and customer retention doesn't come from doing the minimum you are obliged to do. Flightbeam goes the extra mile and that will have a positive spill over on future sales.

I again agree with you. It's also a question of managing market perceptions. Aerosoft seems to have abandoned that thought process somewhat. They simply haven't moved with the times as well as a lot of others have. They have just not kept up very well with new versions of add-ons for each P3D version that's come along while pretty much everyone has.

While all companies are there to make money, Aerosoft seem to put that just a little too far ahead of maintaining smooth customer relations. They promised free updates and have done a U turn. It really is as simple as that and even though they will argue the airports are now improved, maybe the fact that they've been so neglected across various P3D iterations has created the need in the first place.

On the plus side, Stuttgart Professional is now available and I'll happily part with 5 bucks or whatever, but I'm not super happy about it, whereas I'm thrilled with those developers who've let me upgrade for nothing. Back to where I started with managing perceptions...

 

First world problems. Step out of yourself for a minute and continue then.

OK, this one has run its course.